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Regional Sales Representative - Mold Release/Industrial Coatings

Company Description

ITW Pro Brands is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers. We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments. Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provides expert, value-added consulting at the customer level. ITW Pro Brands has 3 manufacturing facilities (Olathe, KS, Tucker, GA and DeWitt, IA) and a formulation lab in Carol Stream, IL and employs 250+ individuals.

Job Description

Summary

The Regional Sales Representative (RSR) is responsible for working directly with end users and limited levels of a distributor network. The RSR is responsible for actively overseeing an assigned territory, identifying and qualifying customers' needs, optimizing existing accounts to increase product market share and profitability, and expanding relationships within their accounts. Prospecting will be key to this position, with 50-60% time required to develop new sales opportunities.

This position will support our Mold Release/ Industrial Coating product segment.

Essential Duties

  • Responsible for total sales of assigned product segments and SKUs within a defined territory.
    • Mold Release: Diamond Kote and Crystal
    • Meet or exceed the sales plan for the defined territory for the sales period. 
  • Distribution Partners (regional and branch locations):
    • Strategy – Develop and document a strategic vision to partner "it" “80” distributor locations to grow revenue with them within the assigned territory organically
    • Execution—Provide appropriate education, engage in sales meetings and customer visits, complete business reviews, exhibit at tradeshows, and develop co-op marketing programs in tandem with Marketing to drive top-of-mind behavior at the distributor. 
  • End Users:
    • Strategy – Develop and document a strategic vision to grow with end users within their assigned territory.
    • Execution – Identify product conversion opportunities, engage in/coordinate product trials, and negotiate commercial terms as necessary. 
  • Administrative
    • Reporting – Communicate all necessary information, from financial results to strategic intent, within the assigned territory as required by the business.
    • SalesForce.com (SFDC) – Utilize the system for all documentation required within the region.  Some examples but not limited to:
      • Funnel/Pipeline Management: Fost all leads and opportunities through SFDC to meet all funnel goals, overdrive when possible, and keep all funnel opportunities current.
      • Contract Management: Execute all contractual process requirements and documents within SFDC to ensure compliance with all approval requirements.
      • SPA: Enter all required SPAs promptly to ensure proper evaluation and approval of all potential SPAs. 
      • CBI: Document all opened CBI opportunities and provide information as required from product management and R&D to help drive new product development opportunities.   
      • Sales Campaigns: Enter all data required for sales campaigns as required by the management team or campaign leaders. 
      • Other: Any additional requests, reports, or details the sales management team requires. 
  • Customer Back Innovation (CBI): Make calls, direct questions as appropriate with customers, enter the required number of opportunities, and ensure that any potential CBI opportunity is evaluated properly within the ITWPB business. 
  • Coordinate and communicate customer needs, such as open orders, shipping, accounts receivable, etc., to ensure complete account management.
  • Attend business meetings, trade shows, or other required industry/business events as needed. 
  • Execute any ad-hoc or newly introduced projects, plans, campaigns, or initiatives the commercial management team deems necessary to implement. 
  • Comply with timelines for all Workday activities, required training, and additional requirements such as Dayforce vacation tracking.
  • Supports the operations team in ensuring proper coverage of production operations. Act as a backup for direct reports, when required, for critical activities necessary to serve the customers of ITW Pro Brands.
  • Follows the 80/20 philosophy in prioritizing daily tasks and is a contributing member of the Technical Operations Staff.
  • Professional represents the company in several diverse settings, including active participation in required audits and other related meetings.
  • Foster, communicate and exemplify the values of ITW; act with integrity and trust, operate with simplicity, treat everyone with respect, and take shared risk.
  • Extensive travel within assigned territory, along with Mexico and Canada, is required (75% or more)
  • Performs other duties as assigned.

Qualifications

Education / Experience 

  • A bachelor’s degree in business, marketing, or a related field is preferred.
  • Minimum of two (2) to ten (10) years experience in sales in a manufacturing environment.
  • Proficient in Microsoft Office programs (Word, Excel, PowerPoint) and Outlook. Strong written, verbal, and collaborative communication skills.
  • We are experienced in conducting practical and professional sales/product training via in-person or virtual (Webinar), groups, and various media forums.
  • Experience in successful sales strategy formulation and execution.
  • Proven experience in meeting sales goals/quotas and the ability to prospect and close sales to new and existing customers.
  • Knowledge of marketing principles and experience in gathering market intelligence and conducting competitive analysis.
  • Business classes/ seminars are helpful, including organization and time management, business administration, and various sales.
  • Must handle multiple tasks simultaneously, manage priorities, and work independently and on a team.
  • Must possess a mechanical aptitude.
  • Knowledge of industrial coating products and technology is preferred.
  • Experience and tenacity are required for long sales cycles with technical products.

Other Competencies

  • Well-developed emotional quotient, able to relate well to people at all levels inside and outside the organization such as operators, executives, suppliers, customers, etc. 
  • Commitment and willingness to strive toward achieving goals and business objectives. Acts with a sense of urgency to drive results. 
  • Possess an entrepreneurial spirit and willing to take initiative with focus on the key initiatives and opportunities for improvement and growth. 
  • Able to adapt effectively to changes in the work environment in a positive manner; able to deal with frequent change, delays, or unexpected events. 
  • Possess an entrepreneurial spirit to drive organizational focus on key initiatives and opportunities. 
  • Excellent communication skills with all levels of the company and customers. 
  • Able to effectively work with and through others in a collaborative environment. 
  • Takes ownership and drives positive change. 
  • Excellent verbal, written, interpersonal, communication, and presentation skills, with experience working with all levels of the company and outside resources. 
  • Proficient time management and prioritization skills. 
  • Knowledge and experience in International business development and sales between the US and Canada including export requirements, currency conversion, and business customs. 
  • Ability to travel 75% or more for business demands, including overnight 
  • Must handle multiple tasks simultaneously, manage priorities, and work independently and on a team.
  • A well-developed emotional quotient, able to relate well to people at all levels inside and outside the organization, such as operators, executives, suppliers, customers, etc.
  • Commitment and willingness to strive toward achieving goals and business objectives. Acts with a sense of urgency to drive results.
  • Possesses an entrepreneurial spirit and is willing to take initiative with a focus on the key initiatives and opportunities for improvement and growth.
  • Self-starter, highly motivated, follows directions well, and can work without supervision.

Additional Information

ITW Pro Brands is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

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What You Should Know About Regional Sales Representative - Mold Release/Industrial Coatings, ITW

Are you ready to take your sales career to the next level? Join ITW Pro Brands as a Regional Sales Representative for our Mold Release and Industrial Coatings division! In this role, you'll have the exciting opportunity to connect directly with end users and distributors, effectively managing your territory from the heart of Detroit, Michigan. Your main focus will be on identifying customer needs, optimizing accounts for increased profitability, and creating new sales opportunities – so a proactive attitude is a must! With 50-60% of your time spent on prospecting, you'll be a critical player in boosting market share for our innovative products, including Diamond Kote and Crystal. We value your expertise in sales strategy formulation and your ability to educate and engage partners through meetings, tradeshows, and marketing initiatives. As part of our vibrant team, you'll get to utilize Salesforce for managing leads, reporting, and maintaining strong customer relationships. This role offers the thrill of extensive travel throughout your assigned territory, including ventures in Mexico and Canada, making every day a new adventure. If you're experienced in the manufacturing sales arena and possess the tenacity to thrive in longer sales cycles with technical products, we want to hear from you! Come help us make a difference with ITW Pro Brands, where your contributions truly matter and professional growth is a priority.

Frequently Asked Questions (FAQs) for Regional Sales Representative - Mold Release/Industrial Coatings Role at ITW
What are the key responsibilities of a Regional Sales Representative at ITW Pro Brands?

As a Regional Sales Representative at ITW Pro Brands, your key responsibilities include managing sales for Mold Release and Industrial Coatings within your territory, identifying customer needs, optimizing existing accounts, and proactively prospecting new clients. You'll also collaborate with distribution partners to develop strategic visions, execute educational initiatives, and attend industry events to promote our products effectively.

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What qualifications are required for the Regional Sales Representative position at ITW Pro Brands?

To qualify for the Regional Sales Representative position at ITW Pro Brands, candidates should ideally hold a bachelor's degree in business or marketing and possess 2 to 10 years of experience in sales within a manufacturing environment. Strong communication skills, proficiency in Microsoft Office, and familiarity with Salesforce are essential. A background in industrial coatings and the ability to manage long sales cycles will also be advantageous.

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How does the travel requirement work for the Regional Sales Representative role at ITW Pro Brands?

The Regional Sales Representative role at ITW Pro Brands requires substantial travel, estimated at 75% of your time. You'll be traveling throughout your assigned territory, which includes opportunities in both Mexico and Canada. Being prepared for overnight travel and managing your time effectively during this travel is key to success in this position.

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What type of support does ITW Pro Brands provide for growth in the Regional Sales Representative position?

ITW Pro Brands is dedicated to your professional development as a Regional Sales Representative. The company offers relevant training programs, support in strategic sales initiatives, and opportunities to engage with various teams. You'll have access to resources that can enhance your sales skills and product knowledge, ensuring you grow alongside the company.

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How does ITW Pro Brands emphasize workplace culture for the Regional Sales Representative role?

ITW Pro Brands fosters an inclusive workplace culture, promoting values such as integrity, respect, and collaboration. As a Regional Sales Representative, you will be encouraged to express your unique perspectives and contribute actively to team goals, ensuring a dynamic and engaging work environment where everyone can excel.

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Common Interview Questions for Regional Sales Representative - Mold Release/Industrial Coatings
What motivated you to apply for the Regional Sales Representative position at ITW Pro Brands?

When answering this question, highlight your passion for sales and the industrial sector, showing how ITW Pro Brands aligns with your career goals. Discuss the appeal of their innovative products and how their values resonate with you, expressing enthusiasm for contributing to a team that prioritizes customer needs.

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Can you describe your experience with managing customer relationships in sales?

In your response, provide specific examples of how you've successfully built and maintained relationships with clients. Highlight your approach to understanding their needs, your communication strategies, and how you’ve contributed to their overall satisfaction, illustrating your ability to foster long-term partnerships.

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How do you prioritize your sales targets and manage your time effectively?

Discuss your organizational techniques, such as setting SMART goals, using tools like Salesforce for tracking leads, and creating daily or weekly plans. Communicate how you evaluate tasks based on urgency and importance, ensuring you can meet your sales goals without compromising on quality.

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What sales strategies have you found to be most effective in your experience?

Talk about specific strategies you’ve employed, whether it’s data-driven decision-making, engaging customers through educational initiatives, or building strong relationships with distribution partners. Highlight any successes you've achieved through these strategies and how they can apply to the Regional Sales Representative role.

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Describe a challenging sales experience and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to detail a specific challenge. Explain the context, what your goal was, the actions you took to address the challenge, and what positive outcome resulted from your perseverance, showcasing your problem-solving skills.

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How do you approach understanding and penetrating new markets?

Describe your analytical approach to researching and understanding new markets. Include specifics on gathering intelligence, identifying key players, and developing strategic entry plans that ensure you'll be effective in reaching new customers, which is essential as a Regional Sales Representative.

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What techniques do you use to close sales effectively?

Share your proven closing techniques, such as active listening, addressing objections with confidence, and creating a sense of urgency. Provide examples of how you've successfully closed sales, indicating your adaptability to different customer personalities and scenarios.

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How well do you understand ITW Pro Brands’ products, particularly in Mold Release and Industrial Coatings?

Demonstrate your knowledge of ITW Pro Brands' product segments by discussing their features, benefits, and how they solve specific customer pain points. Mention your awareness of competitors and how their offerings compare, showing your readiness to represent the company effectively.

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What role does teamwork play in your sales approach?

Emphasize the importance of teamwork in your sales strategies. Share examples of collaborative projects you've undertook, how you've contributed to team successes, and how you'll leverage team dynamics at ITW Pro Brands to enhance overall performance and customer satisfaction.

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Why do you think you would be a good fit for the Regional Sales Representative role at ITW Pro Brands?

Communicate your enthusiasm for the opportunity, highlighting your experience, skills, and values that align with ITW Pro Brands. Mention how you are motivated by their culture and dedication to innovation while summarizing relevant experiences that would contribute to your success in this role.

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You see ITW’s Values -- Integrity, Simplicity, Trust, Respect & Shared Risk – in action every day in how we treat each other and how our leaders lead.

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Full-time, on-site
DATE POSTED
December 7, 2024

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