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Sales Administrative Assistant

Company Description

Trove Brands is a privately-held house of brands including BlenderBottle®, Owala™, and Whiskware™. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.

A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.

Job Description

Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of the Sales Team at Trove Brands will include:

  • Inputting orders; processing new items and new vendor paperwork.
  • Frequent, clear communication with customers to provide updates, address concerns and answer questions.
  • Managing and creating spreadsheets in Excel; drafting PowerPoint presentations.
  • Collecting, maintaining, and entering detailed information into databases
  • Answering customer phone calls and processing customers' orders.
  • Gathering data, compiling reports, and presenting information to a variety of audiences.
  • Creating agendas, presentations, and other documents for company executives.
  • General day-to-day sales and administrative support.
  • Scheduling appointments and managing Outlook calendars.
  • Basic computer literacy and experience with Microsoft Office required, experience with HubSpot or other CRM is a plus.

Qualifications

We seek team members who are adept at contributing their expertise to a collaborative work environment. For this role, we’re looking for someone with the following skills and experience:

  • Superior organization, self-motivation, and self-management skills, and strong analytical skills.
  • Enjoy working in a fast-paced environment.
  • Proactive, highly motivated, creative thinking, and deadline-driven.
  • Ability to manage and prioritize multiple complex projects with competing priorities and deadlines.
  • Demonstrated experience in a role requiring organizational skills
  • Professional demeanor and interpersonal skills are a must.
  • Friendly, positive, and confident personality.
  • Keen attention to detail, sound judgment, commitment to maintaining a high level of confidentiality and diplomacy; resourceful and creative.
  • Intermediate to advanced knowledge of software packages and technology in general.
  • Ability to quickly learn and adapt to new programs, technologies, or processes.
  • Impeccable communication skills (written and verbal).
  • Bachelor's Degree and prior Administrative/Executive Assistance experience preferred.

Additional Information

Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are:

  • Comprehensive medical, dental, and vision care
  • 401k package with employer matching
  • Paid Time Off
  • Maternity/Paternity leave
  • Full indoor basketball/volleyball court
  • Fully equipped fitness center (cardio, weights, functional fitness area, lockers, and showers, etc.)
  • Yoga studio
  • Meditation/Nap room
  • And much more!

Trove Brands is an equal-opportunity employer.

Phone calls regarding this position are not accepted.

Trove Brands Glassdoor Company Review
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CEO of Trove Brands
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Steve Sorensen
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Administrative Assistant, Trove Brands

At Trove Brands, a dynamic player in the consumer goods industry known for our innovative products like BlenderBottle®, Owala™, and Whiskware™, we are excited to welcome a Sales Administrative Assistant to our passionate team in Lehi, UT. As a Sales Administrative Assistant, you'll play a vital role in ensuring our sales operations run smoothly. Your daily tasks will include inputting orders and processing new items while keeping clear lines of communication with customers—updating them on their orders, addressing concerns, and answering questions. If you're organized, enjoy managing spreadsheets in Excel, and drafting engaging PowerPoint presentations, this is the perfect fit for you. You'll also be responsible for maintaining databases, processing customer orders over the phone, and creating detailed reports for a range of audiences. Your days will be filled with a variety of responsibilities, including scheduling appointments and managing Outlook calendars. If you're someone who thrives in a fast-paced environment, possesses exceptional organizational skills, and has a keen attention to detail, we want you on our team! At Trove Brands, we believe in fostering a community and celebrating achievements, so be prepared to enjoy team-building activities and wellness benefits as part of our vibrant culture. Come join us, and let’s innovate together!

Frequently Asked Questions (FAQs) for Sales Administrative Assistant Role at Trove Brands
What are the main responsibilities of the Sales Administrative Assistant at Trove Brands?

As a Sales Administrative Assistant at Trove Brands, you will handle a variety of tasks essential to the sales operation. This includes inputting orders, processing vendor paperwork, maintaining databases, responding to customer queries, and managing schedules effectively. Your ability to maintain clear communication with customers is crucial as you will provide them with updates and support throughout their buying journey.

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What qualifications are needed for the Sales Administrative Assistant position at Trove Brands?

To qualify for the Sales Administrative Assistant role at Trove Brands, candidates should possess a Bachelor's Degree and have prior experience in administrative or executive assistance. Strong organizational skills, a professional demeanor, and the ability to manage multiple complex projects are essential. Familiarity with Microsoft Office and CRM software like HubSpot is also preferred.

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What skills should a Sales Administrative Assistant have to succeed at Trove Brands?

A successful Sales Administrative Assistant at Trove Brands should demonstrate superior organizational skills, self-motivation, and strong analytical abilities. The ability to thrive in a fast-paced environment, manage competing deadlines, and communicate effectively with various stakeholders is crucial for making an impact within the team.

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How does Trove Brands promote team culture for Sales Administrative Assistants?

Trove Brands promotes a vibrant team culture by hosting various team-building activities, athletic events, and seasonal celebrations. This approach encourages collaboration and reinforces a sense of community and belonging, ensuring that every team member feels appreciated and motivated in their roles.

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What benefits can Sales Administrative Assistants expect at Trove Brands?

Sales Administrative Assistants at Trove Brands can expect a comprehensive benefits package, including medical, dental, and vision care, a 401k plan with employer matching, paid time off, maternity and paternity leave, and access to an indoor basketball court, fitness center, yoga studio, and nap room, fostering a balanced work-life environment.

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Common Interview Questions for Sales Administrative Assistant
Can you describe your experience with handling customer communications in an administrative role?

When answering this question, focus on specific examples where you managed customer expectations, resolved issues, and communicated effectively, showcasing your interpersonal skills and ability to maintain a professional demeanor under pressure.

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How do you prioritize multiple tasks in a fast-paced work environment?

Discuss your time management strategies, such as using lists or digital tools to track tasks. Provide examples of situations where you've successfully managed deadlines and competing priorities, highlighting your organizational skills.

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What software applications are you most proficient with, and how have you used them in past roles?

Detail your familiarity with software like Microsoft Office, Excel, and CRM systems. Offer specific examples of projects where you successfully utilized these tools to improve efficiency or report on data, demonstrating your technical competence.

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How do you ensure accuracy and attention to detail in your work?

Share your methods for maintaining accuracy, such as double-checking work, using checklists, or setting reminders. Illustrate this with anecdotes that highlight how these practices have led to positive outcomes in your previous positions.

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Describe a time when you had to adapt quickly to a change in priorities. How did you handle it?

Provide a concrete example that illustrates your flexibility and problem-solving skills. Discuss how you reassessed your tasks and managed to meet new expectations while maintaining productivity and quality.

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What role does teamwork play in an administrative position, and how do you contribute effectively?

Emphasize your belief in collaboration and how you build relationships with colleagues. Share examples of how you've supported your team, contributed to a positive work environment, and facilitated communication among team members.

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Can you give an example of a challenging situation with a customer and how you resolved it?

Outline a specific situation, the challenges faced, and the steps you took to resolve the issue positively. This answer should reflect your customer service skills and ability to remain calm under pressure.

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How do you approach creating reports and presentations for various audiences?

Detail your approach to understanding the audience's needs, organizing information effectively, and utilizing visuals to enhance clarity. Mention specific software tools or formatting styles that help convey your message succinctly.

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What makes you the ideal candidate for the Sales Administrative Assistant position at Trove Brands?

Articulate your identity as a proactive team player with strong organizational skills. Highlight your relevant experience, positive attitude, and commitment to contributing to Trove Brands' success, aligning with the company's values and culture.

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What do you know about Trove Brands, and why do you want to work here?

Showcase your research about Trove Brands and your understanding of their products and values. Discuss how those resonate with your career goals and why you believe you’d thrive in their unique, innovative environment.

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We are no ordinary company. We believe in innovation, quality, and excellence. We challenge the status quo. We deliver solutions. Driven by passion, and customer focus, we design and manufacture high-quality products that simplify and improve ever...

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Full-time, on-site
DATE POSTED
December 16, 2024

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