US Retirement & 401K Manager

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 133 offices in 49 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

JOB SUMMARY:

Under the immediate supervision of the Total Rewards Lead, serve as the Manager of the 401k plan, which involves addressing the day-to-day activities of the 401k retirement plan.

ESSENTIAL JOB FUNCTIONS:

• Ensure plan operation is in accordance with the Plan documents. Ensure all retirement plans are administered in accordance with the summary plan descriptions, ERISA guidelines and all applicable Federal & State laws. Participate in the periodical due diligence process for the 401K plan.
• Serve as the Committee Administrator for the 401k Committee.
• Coordinate all aspects of enrollment after eligibility period requirement is met including sending the 401k E-kit. Ensure that all 401K-eligible employees are enrolled in a timely manner, and they are set as eligible in the payroll system.
• Verify the 401k loans and deferral changes were processed correctly through payroll.
• Ensure the accurate and timely preparation of the 401K distribution report to Accounting as well as fund distribution in the 401k’s provider website.
• Review the employee loan report periodically to confirm if any employees are going into default.
• Create and maintain electronic 401K files to scan and store any employee 401K documents, enrollment and payroll deductions forms.
• Administer 401K Sponsor Website; including participants change of address, employee data corrections and Action Required messages.
• Handle the 5500 preparation which includes working with 401k vendor and auditor to meet deadline.
• Audit annual 401k employee contributions and ensure that they meet the 401k limits.
• Communicate to department head any changes in laws that affect the organization and/or changes in procedures that must be made to keep the organization in compliance.
• Pull biweekly, monthly, quarterly and annual census reports.
• Respond to employee and participants’ calls or emails.
• Under deadlines or staff shortages, assist Director and/or other departments as needed. 

• Functional & Technical Skills: Proficiency in HR/Payroll software, Word and Excel. Able to create, maintain and analyze benefit spreadsheet reports. Has functional and technical knowledge and skills to do the job at a high level of accomplishment. Has a minimum of 5 years of education/experience in the 401k field.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers and gains their trust and respect. Customers are defined as employees, management, and internal departments.
• Interpersonal skills: Relates well to all kinds of people, uses diplomacy and tact. Maintains a positive work atmosphere by behaving and communicating in a manner that enables rapport with employees, co-workers and supervisors.
• Results Oriented: Can be counted on to meet goals successfully; is consistently a quality performer; very bottom-line oriented; maintains the highest possible standards for work product and performance. 

*Hybrid working out of the NYC office is mandatory 2-3 days a week. 

The salary range for this full-time role is $110K-$150K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.