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People Ops Administrative Specialist

About Us:


Gynger is the first embedded financing platform built for buyers and sellers of technology. We simplify the end-to-end purchasing process by enabling businesses to pay, finance, and manage all of their technology expenses from one platform. For sellers, we provide an opportunity to extend flexible payment options to their customers while still getting paid upfront.


Gynger recently announced its $20 Million Series A funding led by PayPal Ventures and $100 Million debt facility from CIM. Additional world-class investors include Gradient Ventures (Google’s AI-focused venture fund), Velvet Sea Ventures, BAG Ventures, Deciens, Vine Ventures, Upper90, Quiet Capital and m]x[v Capital.


Gynger was founded by serial entrepreneur Mark Ghermezian, the co-founder and founding CEO of Braze, a now ($4B+) publicly traded company. Gynger is revolutionizing how companies buy and sell technology, disrupting a $4.7 trillion dollar industry. To date, Gynger has facilitated thousands of payments for its customers across hundreds of vendors, including AWS, Google Cloud, Okta, Cisco, Salesforce, HubSpot, Oracle, GitHub, Snowflake and Amplitude.


Gynger is on a mission to help companies scale with the technology they love. We are based in NY and are growing at an exceptional rate. If you’re looking for an opportunity to disrupt an industry and leave your mark, Gynger is the company for you.


The Opportunity:


We are looking for a People Operations Administrative Specialist to join our team and support our Chief of Staff and Head of Talent Acquisition in creating a seamless, compliant, and welcoming experience for every Gynger team member. If you thrive in fast-paced environments, love optimizing processes, are highly organized, and are passionate about people, we’d love to hear from you.


This is an exciting opportunity to be the first dedicated People Ops hire at a high growth, category creating startup. This is a highly administrative role where you will gain exposure to the entire company and play a key role in shaping and enhancing People Operations, contributing to the continued growth and success of the company. You will be based out of our NYC offices and will report directly to the Chief of Staff.


In this position you will…
  • Payroll and Benefits Administration: Oversee biweekly payroll and benefits (including managing our 401k program), ensuring employees are compensated, enrolled, informed, and supported.
  • Business & Payroll Reporting: Ensure compliance with local, state, and federal employment laws and regulations by managing state payroll and business registrations and filings.
  • Employee Training: Coordinate, oversee, and maintain employee compliance training and records to support audits and meet regulatory requirements.
  • Performance Management: Manage and enhance the annual performance review process, including scheduling, communication, tracking, and identifying improvement opportunities.
  • Employee Onboarding & Offboarding: Manage the entire employee lifecycle, from new hire onboarding to smooth and efficient offboarding and exit processes.
  • Employee Relations & Engagement: Foster a positive and supportive work environment by serving as a key point of contact for employee inquiries and collaborating on engagement and culture-building initiatives.


You have…
  • 3-5 years in a People Ops or similar role, preferably in a start-up environment.
  • Familiarity with HR compliance and labor laws across multiple jurisdictions.
  • Ideally, an HR designation like PHR or SHRM (but this is not a requirement).
  • Proficiency in tools like GSuite, Slack, and HRIS systems. Experience with Ramp, Seamless, or similar platforms is a plus.


$95,000 - $115,000 a year

We Offer...


• The opportunity to join one of the fastest growing Fintech Series A companies in NYC.

• The ability to revolutionize the B2B SaaS market.

• A tight-knit, collaborative team who are passionate about building startups.

• Competitive salary, equity, flexible PTO, and robust benefits (medical, dental, vision etc.).

• Built-In 2024 "Best Places to Work.


Our Values:


Win Together - Move, grow, and win as a team.

Be Accountable - Be true to yourself, to your team and to your customers.

Stay Curious - Dig deep and always thirst for knowledge.

Listen to Understand - Uncover what is really being communicated.

Go Above & Beyond - Go the extra mile and unlock the thrill of being a pioneer.



We’re focused on building and fostering a diverse, flexible, and inclusive space that allows our team members to thrive. We’re an Equal Opportunity Employer and consider applicants without regard to race, color, national origin, gender, sexual orientation, genetics, age, marital status, veteran status, disability status or any other basis forbidden under federal, state, or local law.

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CEO of Gynger
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Mark Ghermezian
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Average salary estimate

$105000 / YEARLY (est.)
min
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$95000K
$115000K

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What You Should Know About People Ops Administrative Specialist, Gynger

Are you ready to take the next step in your career as a People Ops Administrative Specialist at Gynger? Located in the vibrant heart of New York City, Gynger is redefining the technology purchasing landscape with our innovative embedded financing platform. As our very first dedicated People Ops hire, you'll play a crucial role in supporting our Chief of Staff and Head of Talent Acquisition, ensuring that every team member enjoys a seamless and engaging experience from onboarding to offboarding. In this exciting administrative position, you'll oversee essential functions like payroll and benefits administration, maintaining compliance with employment laws, and managing performance reviews. Your eye for organization and love for optimizing processes will be your greatest assets as you help build a positive work environment, driving employee engagement and fostering a collaborative company culture. At Gynger, we believe in moving together as a tight-knit team, staying accountable, and continuously learning. With a competitive salary ranging from $95,000 to $115,000 and robust benefits, this is your chance to leave your mark at a fast-growing, innovative startup that is making waves in the fintech space and was recently recognized as one of Built In's 2024 Best Places to Work. If you're passionate about people and excited by the opportunity to grow with an industry disruptor, we'd love to hear from you. Join us on this journey and help scale Gynger to new heights!

Frequently Asked Questions (FAQs) for People Ops Administrative Specialist Role at Gynger
What are the primary responsibilities of the People Ops Administrative Specialist at Gynger?

The People Ops Administrative Specialist at Gynger will be primarily responsible for overseeing payroll and benefits administration, ensuring compliance with employment laws, managing employee training, and refining the performance management process. This role has a significant impact on the employee experience from onboarding to offboarding, making it vital to Gynger's mission.

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What qualifications are required for the People Ops Administrative Specialist role at Gynger?

Candidates for the People Ops Administrative Specialist position at Gynger should ideally have 3-5 years of experience in a similar role, particularly within a startup environment. Familiarity with HR compliance laws across multiple jurisdictions and proficiency in tools like GSuite and HRIS systems are also important, while an HR designation like PHR or SHRM is a bonus.

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How does the People Ops Administrative Specialist contribute to employee engagement at Gynger?

The People Ops Administrative Specialist plays a critical role in fostering a positive work environment by being a key point of contact for employee inquiries, coordinating training, and collaborating on engagement initiatives. Their work directly influences employee morale and contributes to the innovative culture at Gynger, helping the company attract and retain top talent.

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What is the salary range for the People Ops Administrative Specialist position at Gynger?

The salary for the People Ops Administrative Specialist at Gynger ranges from $95,000 to $115,000 per year. This competitive pay demonstrates Gynger's commitment to attracting skilled professionals who can help the company grow and succeed in a fast-paced fintech landscape.

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What benefits are offered to the People Ops Administrative Specialist at Gynger?

Gynger offers a comprehensive benefits package for the People Ops Administrative Specialist, including competitive salaries, equity options, flexible PTO, and robust health benefits including medical, dental, and vision care. This reinforces Gynger's focus on employee wellbeing and job satisfaction.

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Common Interview Questions for People Ops Administrative Specialist
Can you describe your experience in payroll and benefits administration?

Be prepared to discuss your previous roles where you managed payroll systems and employee benefits. Highlight any challenges you faced, how you ensured compliance, and your approach to keeping employees informed and supported.

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How do you ensure compliance with HR laws across different jurisdictions?

Emphasize your familiarity with local, state, and federal employment laws. Discuss how you stay informed on changes in regulations and your experience in managing payroll and business registrations to maintain compliance.

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What strategies do you use to enhance employee onboarding experiences?

Share specific methods you have implemented to streamline the onboarding process, such as creating welcome guides, using checklists, or organizing team lunches. Mention how these strategies helped new hires feel welcome and acclimated.

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How do you approach performance management and feedback?

Discuss your experience in managing performance reviews, including scheduling, communication tactics, and fostering a growth-oriented mindset. Highlight how you encourage continuous feedback and support employees’ development.

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What steps do you take to promote a positive workplace culture?

Explain your approach to fostering employee engagement through initiatives, surveys, and team-building activities. Illustrate how you understand the pulse of employee morale and adapt strategies accordingly.

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Can you provide an example of a difficult employee relations issue you handled?

Use the STAR method (Situation, Task, Action, Result) to outline a specific incident involving an employee relations issue. Detail how you navigated the situation to reach a positive resolution.

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How do you maintain organization and efficiency in your work?

Discuss the tools and methods you use to prioritize tasks, manage deadlines, and keep your work organized, such as using project management software or keeping detailed calendars. Personal anecdotes can make your answer more compelling.

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What tools have you used in HR administration, and how proficient are you with them?

Mention your experience with HRIS systems, payroll software, and communication platforms like GSuite and Slack. Provide specific examples of tasks you have accomplished using these tools to showcase your proficiency.

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Why do you want to work for Gynger as a People Ops Administrative Specialist?

Express your enthusiasm for Gynger's mission and culture. Highlight how your values align with those of the company and why you believe your skills would contribute to Gynger's success in its fast-paced, innovative environment.

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How do you handle a fast-paced work environment?

Share examples from past roles where you successfully managed multiple tasks under tight deadlines. Describe techniques such as prioritization, working efficiently under pressure, and asking for help when necessary.

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Our mission is to combine software with capital to enable businesses to scale with the technology they love. Our Values: ‣ Win Together - Move, grow, and win as a team. ‣ Be Accountable - Be true to yourself, to your team and to your customers. ...

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Full-time, on-site
DATE POSTED
January 4, 2025

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