Twilio is looking for an experienced Technical Account Manager to support and partner with top tier strategic customers in North America. The role involves resolving complex technical problems and providing proactive insights and guidance.
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Skills
Strong technical knowledge
Good communication skills
Problem-solving abilities
Time management skills
Responsibilities
Address customer issues and provide feedback to Product and Engineering teams
Resolve complex technical problems with customers and partners
Collaborate with teammates and report technical issues for resolution
Benefits
Competitive pay
Generous time-off
Parental and wellness leave
Healthcare
Retirement savings program
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.