Account Manager, SynBio - SouthWest

The Account Manager at Twist Bioscience is responsible for driving growth and delivering revenue for the company’s gene synthesis products. This role includes managing customer relationships, providing accurate revenue forecasts, and gathering valuable feedback to enhance product offerings.

To be an Account Manager at Twist Bioscience, candidates should ideally have a bachelor's degree in Biology or a related field, along with a minimum of 3+ years' experience in selling life science reagents and solutions. Strong technical knowledge in synthetic biology applications is crucial.

The Account Manager contributes to team success by attaining sales targets, managing key client accounts, and collaborating closely with internal teams to streamline processes and minimize time to revenue, ensuring smooth and efficient project handling.

The Account Manager at Twist Bioscience works in a fast-paced, collaborative environment that encourages determination and self-motivation. This role thrives in startup or change-oriented settings, focusing on innovation and strategic execution.

Essential skills for the Account Manager role at Twist Bioscience include strong communication and presentation abilities, scientific problem-solving skills, relationship management competencies, and a proven capacity for coaching and team building.

Account Managers at Twist Bioscience are responsible for achieving both quarterly and annual sales targets, which are established in alignment with annual commission plans. This involves strategic planning and proactive customer engagement.

Account Managers at Twist Bioscience typically engage with clients in the pharmaceutical, chemical, and agriculture industries, leveraging their expertise in synthetic biology to meet the unique needs of these sectors.

Discuss specific roles where you've sold life science products, emphasizing your understanding of the market and how you exceeded sales targets. Use metrics to showcase your success.

Share your approach to relationship-building, which may include regular follow-ups, understanding customer needs, and personalized communication strategies.

Provide a specific example, detailing the challenge and how you strategized to meet your goals while highlighting lessons learned and outcomes.

Discuss your understanding of synthetic biology, perhaps focusing on relevant technologies and applications you've worked with, showcasing your technical proficiency.

Highlight your approach to competitive analysis, staying informed about competitor activities, and adapting strategies to position your offerings effectively.

Mention the specific tools or software you've used, such as Salesforce.com, and how you've utilized these resources for accurate forecasting and CRM management.

Provide details about a negotiation scenario, your tactics, and how you reached a win-win outcome, reflecting your ability to manage complex discussions.

Share your methods for staying informed, including reading industry publications, attending trade shows, and networking with peers to ensure you're knowledgeable about advancements.

Discuss the importance of contingency planning, and explain how you identify potential risks in the sales process and prepare mitigation strategies.

Express your enthusiasm for Twist Bioscience's mission, product innovation, and how your values align with the company’s goals, showcasing your passion for making a positive impact.