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EdTech Specialist 3 - 131231

Payroll Title:EDUC TCHL SPEC 3 TX Department:INFORMATION TECHNOLOGY SVCS Hiring Pay Scale$69,500 - $80,000 / Year Worksite:Hybrid Appointment Type:Career Appointment Percent:100% Union:Uncovered Total Openings:1 Work Schedule:8 hrs/day#131231 EdTech Specialist 3Extended Deadline: Thu 1/2/2025Apply NowUC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.UCSD Layoff from Career Appointment: Apply by 7/26/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.Special Selection Applicants: Apply by 8/6/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.This position has recently been accreted by TX union and will be a part of that union moving forward.DESCRIPTIONEducational Technology Specialist Are you a dynamic presenter and resourceful problem-solver that has experience working in a diverse community? Are you a self-starter that thrives on managing your own projects and tasks, and empowering world-class education with technology?Do you enjoy working with educators to find ways of meeting their instructional needs through the use of technology and staying up to date with the latest tools and practices in EdTech?If yes, this role may be a good fit for you.UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.As part of EdTech Support team, the Educational Technology Specialist will deliver technology tools and support to enable teaching and learning throughout UC San Diego. You will use your expertise with our learning platform (Canvas) and e-learning tools to find the right technology solution for faculty needs. You will also deliver group and individual training to departments for our entire suite of edtech services. This position will work closely with our multimedia services, classroom technology, and academic technology innovation teams to manage pilots for cutting edge technology. Serve as a campus liaison in support of these instructional tools, partnering closely with various academic and non-academic departments, Teaching and Learning Commons, and outside organizations in an effort to advance the mission of the department and university.RESPONSIBILITIES:• Assists instructors using the Learning Management System, Canvas, and provides second and third advanced tier support for issues pertaining to educational technology.• Applies skills as a seasoned, experienced professional to coordinate instructional technology services and pilots and high-quality delivery of customer service.• Utilizes expertise with learning management systems and other third-party EdTech tools to connect the right technology solution based on faculty needs.• Serve as a campus liaison in support of these instructional tools, partnering closely with various academic and non-academic departments, Teaching and Learning Commons, and outside organizations in an effort to advance the mission of the department and university.QUALIFICATIONS• Bachelor's degree in related area and/or equivalent experience/training.• Demonstrated experience with educational technology, including but not limited to Learning Management Systems (Canvas, Open edX), classroom response systems and LMS companion products. Skilled proficiency working with computers and office productivity software.• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.• Thorough understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex systems.• Knowledge of computer, media, and networking technology.• Experience with Learning Management Systems like Canvas or Open edX.SPECIAL CONDITIONS• Job offer is contingent upon satisfactory clearance based on background check results.• Employee must be available to work evenings and weekends.• Employee must be available to travel as required.• This position has recently been accreted by TX union and will be a part of that union moving forward.Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.This position is eligible for full:- Health/Dental/Vision Insurance- Vacation/Holidays- Life Insurance- UC Retirement Plan.For more information about UCSD Benefitsand UCSD Work/Life.To calculate an approximate value of the UC Total Compensation package, please click here.Pay Transparency ActAnnual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)Hourly Equivalent: Unclassified - No data availableFactors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).Apply NowIf employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-DiscriminationUC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:• UC Sexual Violence and Sexual Harassment Policy• UC Anti-Discrimination Policy• Abusive Conduct in the Workplace
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What You Should Know About EdTech Specialist 3 - 131231, UC San Diego

Are you ready to make a significant impact in the realm of education? UC San Diego is seeking an EdTech Specialist 3 who thrives on empowering educators through technology. If you are a dynamic presenter and a resourceful problem-solver, this could be your dream role! As an EdTech Specialist 3, you’ll collaborate with innovative teams to support our world-class education mission. You will utilize your expertise with our learning platforms, particularly Canvas, to deliver personalized technology solutions that cater to the instructional needs of faculty. Daily, you will train educators, manage pilots for cutting-edge technological tools, and act as a campus liaison that connects various departments and organizations. A commitment to equity, diversity, and inclusion is crucial as you’ll be working closely with a diverse community at UC San Diego, promoting an environment where everyone feels safe and encouraged. This is an exciting opportunity for someone with a passion for educational technology and a desire to drive change within our learning community. With a competitive salary and a hybrid work environment based in La Jolla, CA, why not take the leap and join us in transforming education for future generations?

Frequently Asked Questions (FAQs) for EdTech Specialist 3 - 131231 Role at UC San Diego
What are the main responsibilities of the EdTech Specialist 3 at UC San Diego?

As an EdTech Specialist 3 at UC San Diego, the main responsibilities include delivering technology tools and support to enable effective teaching and learning, assisting instructors with our Learning Management System (Canvas), providing advanced tier support for educational technology issues, conducting group and individual trainings, and managing pilot projects for new technologies. Additionally, you'll work closely with other academic departments and external organizations to promote and enhance instructional tools.

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What qualifications do I need to apply for the EdTech Specialist 3 position at UC San Diego?

To apply for the EdTech Specialist 3 position at UC San Diego, you should have a Bachelor’s degree in a related area or equivalent experience. Demonstrated proficiency with educational technology tools, particularly Learning Management Systems like Canvas, is important. You will also need strong communication skills to relay technical information effectively to both technical and non-technical personnel.

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What is the work environment like for the EdTech Specialist 3 role at UC San Diego?

The work environment for the EdTech Specialist 3 role at UC San Diego is dynamic and inclusive. You'll be working in a hybrid setup, allowing flexibility in your work location while engaging collaboratively with teams dedicated to educational technology. UC San Diego values equity and diversity, fostering a team-oriented atmosphere where diverse perspectives are valued and integrated into the mission of advancing education through technology.

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What opportunities for professional development does UC San Diego offer for the EdTech Specialist 3?

UC San Diego is committed to the professional development of its employees, including those in the EdTech Specialist 3 role. You will have access to various trainings that focus on enhancing your technical skills, knowledge of new educational technologies, and teaching methodologies. Additionally, you can participate in workshops and conferences which contribute to your growth and career advancement within the university.

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Are there any special conditions or requirements for the EdTech Specialist 3 position at UC San Diego?

Yes, there are specific conditions for the EdTech Specialist 3 position at UC San Diego. The job offer is contingent upon satisfactory background check results. You must also be available to work evenings or weekends and travel as required within the role. Given that this position has been accreted by the TX union, it will also adhere to the regulations and requirements set forth by that union going forward.

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Common Interview Questions for EdTech Specialist 3 - 131231
Can you describe your experience with Learning Management Systems, specifically Canvas?

In responding to this question, highlight your familiarity with Canvas as a Learning Management System. You can discuss what features you find most beneficial for aiding instructors, any previous training or support you’ve provided, and how you keep updated with enhancements in the platform.

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How do you approach troubleshooting educational technology issues?

When asked about troubleshooting, provide a structured approach. Start with identifying the problem, gathering relevant information, and then systematically isolating the issue. Share an example where you successfully resolved a complex problem through this method.

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What strategies do you use to stay up-to-date with the latest EdTech tools and trends?

Explain your commitment to ongoing education. You can include attending webinars, participating in professional networks, and subscribing to EdTech publications. Mention how this knowledge enhances your ability to serve faculty and improve educational outcomes.

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Describe a time when you had to communicate technical information to a non-technical audience.

Share an example that demonstrates your ability to translate complex technical concepts into easily understandable terms for a wide audience. Emphasize the importance of empathy and ensuring that the audience feels comfortable with the subject matter.

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How do you assess the technology needs of instructors at UC San Diego?

Your answer could involve utilizing surveys, direct discussions, and feedback from faculty to gauge their needs. Discuss how you tailor technology solutions based on those assessments to facilitate effective teaching and learning.

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What role do you believe educational technology plays in modern learning environments?

Discuss your belief in the vital role of EdTech in fostering engagement, accessibility, and collaboration in learning. Use specific examples to illustrate how technology can enhance the teaching and learning experience.

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How do you manage multiple projects and ensure timely delivery?

Demonstrate your organizational skills by describing a project management tool or method you employ. Discuss prioritizing tasks based on urgency and impact while also mentioning communication techniques to keep stakeholders informed.

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What experience do you have working with diverse groups or individuals?

Discuss past experiences that demonstrate your ability to work effectively with diverse communities. Highlight any training sessions you’ve conducted or initiatives you’ve participated in that aimed to promote equity and inclusion.

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What challenges do you foresee in the EdTech landscape, and how would you address them?

Share your insights on the challenges facing EdTech, such as budget constraints or resistance from educators. Discuss proactive approaches you would take to collaborate with stakeholders to mitigate those issues.

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Why do you want to work as an EdTech Specialist 3 at UC San Diego?

Express your passion for education and technology, as well as your admiration for UC San Diego’s commitment to equity and innovation. Highlight how your values align with the mission of the institution, and what you hope to contribute to the team.

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Established in 1912 and a full university since 1961, the University of California at San Diego (UCSD) is a scientific powerhouse. Its faculty currently boasts six Nobel laureates, seven National Medal of Science winners, and seven MacArthur Fello...

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