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Senior Software Asset Management Analyst

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology (DT - US). We are curious and life-long learners focused on technology and innovation.Recruiting for this role ends on March 31, 2025Work you'll doAs a Software Asset Management Professional, you are involved with the improvement of our internal clients licensing landscape regarding software entitlements and contracts. You offer timely and cost-effective solutions to manage internal software assets. After analyzing the current deployment landscape and usage, you work with clients to bring them into the SAM management solution. You support our organizations software needs for timely license access delivery and cost management.You have knowledge of the entire chain of IT services and experience as a professional with one or more of the top 100 companies in the US. You not only possess organizational and consulting expertise, but you are also client-oriented, and results focused.You have knowledge and experience in license and contract management, both the practical, commercial as well as legal aspects of it. You are familiar with the general principles and approach of Software Asset Management, as well as with some of the leading software vendors such as Microsoft, IBM, Oracle, SAP, Micro Focus, SalesForce.com, VMware, Adobe.The teamDeloitte Technology (DT - US) helps power Deloitte's success. DT drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.The 2,500 professionals in DT deliver services including:• Security, risk & compliance• Technology support• Infrastructure• Applications• Relationship management• Strategy• Deployment• PMO• Financials• CommunicationsTechnology Management OfficeThe Technology Management Office ensures a smooth, efficient, and fiscally-sound technology operation for DT. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future.Qualifications• 5 years of experience in Software Asset Management, Software License Management, Software Compliance Management, Software Audit Defense or IT Asset Management, 3+ years with an Advanced Degree (Master, PhD, etc)• 1+ year of experience working with ServiceNow SAM Pro or Flexera, SNOW, Aspera and discovery tools including SCCM, JAMF and Nexthink• Recent experience working, managing, or licensing software within vendor portals such as Grammarly, Box, Figma and knowledge of cloud platform such as AWS, Azure, Google, IBM, etc.• Bachelor's degree in business, economics, finance, technology or a related field and/or additional years of relavent professional experience• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve• Limited immigration sponsorship may be availablePreferred• Highly preferred knowledge of on-premise and cloud-based software licensing metrics and End User License Agreements, for software vendors like Microsoft, SalesForce.com, Adobe, IBM, Oracle, SAP, Micro Focus and VMware• Desirable knowledge of and experience with the application of IT management and business methods/techniques such as ITIL, ASL, BiSL, ISPL, ISO20000; FFIEC, COBIT5• Excellent interpersonal and relationship building skills. Experience managing and working with internal stakeholders and external vendors, who have direct and indirect relationships• Ability to manage across organizational boundaries, with the goal of understanding drivers and influencers• Proficiency with spreadsheets, PowerPoint and calendar management• Experience in professional services preferred• Experience driving measurable improvements in quality, efficiency, and costs• Strong relationship and interpersonal skills• Excellent written, verbal, and visual communication skills• Strong dispute resolution, and collaboration skills• Strong analytical and reporting skills• Deep passion for operational excellence• Ability to manage many projects and priorities in a fast-paced environment• Comfortable working autonomously on complex problems• Experience creating project plans and executing them to completionInformation for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000 to $110,000.EA_ExpHire#LH-1All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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What You Should Know About Senior Software Asset Management Analyst, Deloitte

If you're a passionate tech enthusiast looking to make a meaningful impact, the role of Senior Software Asset Management Analyst at Deloitte Technology in Columbus, OH, might just be the perfect fit for you! In this exciting position, you’ll play a key role in enhancing our internal clients' software licensing landscape by providing timely, cost-effective solutions tailored for software asset management. Your expertise will shine as you analyze our current deployment landscape and collaborate with clients to implement efficient SAM management solutions. By improving software access and delivery, you’ll help Deloitte meet its organization-wide software needs. You will draw upon your extensive knowledge of software licensing, contract management, and SAM principles, including familiarity with major software vendors like Microsoft, IBM, and Oracle. What’s more, you’ll thrive in a team that prioritizes collaboration, courage, and innovation, all while working for one of the most respected organizations in the world. If you have a solid background in IT Asset Management and a proven track record of working with tools like ServiceNow or Flexera, along with excellent communication skills and a client-focused mindset, we want to hear from you! Join us in our mission by bringing your analytical prowess and your passion for operational excellence to Deloitte Technology. This opportunity not only promises career growth but also allows you to contribute to a culture built on respect and continuous learning.

Frequently Asked Questions (FAQs) for Senior Software Asset Management Analyst Role at Deloitte
What are the main responsibilities of a Senior Software Asset Management Analyst at Deloitte Technology?

As a Senior Software Asset Management Analyst at Deloitte Technology, your primary responsibilities include evaluating and improving the software licensing landscape for internal clients, providing cost-effective management solutions for software assets, collaborating with clients to integrate SAM management solutions, analyzing usage and deployment landscapes, and ensuring timely access to software licenses.

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What qualifications are required for the Senior Software Asset Management Analyst role at Deloitte Technology?

To qualify for the Senior Software Asset Management Analyst position at Deloitte Technology, candidates should have at least five years of experience in software asset management or related fields, a Bachelor's degree in business or technology, and familiarity with tools such as ServiceNow or Flexera. An advanced degree and knowledge of cloud platforms are preferred.

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What software vendors should I be familiar with for the Senior Software Asset Management Analyst position at Deloitte Technology?

Ideal candidates for the Senior Software Asset Management Analyst position at Deloitte Technology should have familiarity with major software vendors including Microsoft, IBM, Oracle, SAP, and Salesforce, and should understand licensing metrics and End User License Agreements associated with these software products.

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Does the Senior Software Asset Management Analyst role at Deloitte Technology require travel?

The Senior Software Asset Management Analyst role at Deloitte Technology occasionally requires travel, typically estimated at 0-10%, depending on client needs and project requirements.

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What skills are emphasized for the Senior Software Asset Management Analyst role at Deloitte Technology?

Key skills for the Senior Software Asset Management Analyst position at Deloitte Technology include strong analytical abilities, excellent communication and interpersonal skills, familiarity with IT management techniques, and the ability to cultivate relationships with internal stakeholders and external vendors.

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Common Interview Questions for Senior Software Asset Management Analyst
What experience do you have with Software Asset Management tools?

In your answer, specifically mention your experiences with tools like ServiceNow, Flexera, or similar technologies, discussing how you used them to improve software licensing processes or manage software assets effectively.

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Can you explain a significant challenge you've faced in Software Asset Management?

Think of a specific scenario where you encountered a challenge, whether it was related to software compliance, contract negotiation, or cost management. Clearly outline your problem-solving steps and the outcome to demonstrate your capabilities.

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How do you stay updated with software licensing changes and trends?

Highlight the resources you utilize, such as industry publications, professional networks, and training programs, to keep abreast of the rapidly changing software licensing landscape.

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Describe your approach to managing vendor relationships.

Speak about your relationship-building strategies, including proactive communication, understanding vendor policies, and how you maintain updates on licensing agreements to ensure compliance and mutual success.

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What role does data analysis play in Software Asset Management?

Discuss the importance of data analysis in understanding software usage, identifying optimization opportunities, and making informed decisions regarding licensing and renewals.

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Have you implemented any cost-saving measures in Software Asset Management?

Provide details of specific initiatives you led or contributed to that resulted in measurable cost savings, such as eliminating unused licenses or renegotiating contracts with vendors.

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How do you manage competing priorities in a fast-paced environment?

Share your techniques for prioritization and time management, perhaps using examples of how you juggled multiple projects or stakeholder demands successfully.

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What is your understanding of Software License Compliance?

Explain the significance of software license compliance and how you ensure your organization adheres to licensing agreements to prevent penalties or legal issues.

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Can you provide an example of a successful Software Asset Management project?

Give a concrete example of a project where you implemented SAM processes, detailing your goals, actions taken, and the positive impacts on the organization.

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How do you approach conflict resolution with internal stakeholders regarding software management?

Discuss your conflict resolution style, focusing on empathy, collaboration, and mutual understanding, and provide an example of how you’ve successfully navigated such situations.

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Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater go...

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Full-time, on-site
DATE POSTED
December 21, 2024

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