Senior Enterprise Account Executive - Acquisition (UK remote)

As a Senior Enterprise Account Executive at Udacity, you will be responsible for driving client acquisition and managing the entire sales process within your assigned territory. This includes identifying, qualifying, and developing a robust sales pipeline, as well as conducting meetings with C-suite executives to tailor solutions that address their specific needs and pain points. It’s about consistently exceeding sales goals and partnering with our product team to ensure we remain at the forefront of industry trends.

To qualify for the Senior Enterprise Account Executive position at Udacity, you will need at least 8 years of experience in enterprise sales, particularly within startup or early-stage companies. A strong background in consultative selling, exceptional communication skills, and a proven record of success in advanced enterprise sales are essential. Familiarity with corporate training products and services will be an added advantage.

At Udacity, we believe in fostering a culture of professional growth. As a Senior Enterprise Account Executive, you will have numerous opportunities for development, such as mentorship programs, access to industry-leading training resources, and collaborative projects with cross-functional teams. We prioritize career progression and ensure that you have the tools and environment to thrive in your role.

The team culture at Udacity is collaborative, fast-paced, and innovative. We encourage a culture where every team member’s voice is heard, promoting an inclusive environment where diverse perspectives are valued. As a Senior Enterprise Account Executive, you'll be part of a supportive team that focuses on collective success and empowers each other to achieve exceptional results.

Absolutely! Udacity is committed to creating a diverse and inclusive workplace. We believe that diverse teams drive innovation and success. We invite applications from individuals of all backgrounds and encourage everyone to share their unique perspectives. Our initiatives are designed to ensure representation and to foster an inclusive environment where all employees can thrive.

When tackling enterprise clients, my sales process is highly consultative. I start with thorough research to understand the client’s business and industry, followed by identifying their key pain points. After that, I initiate contact, focusing on building relationships and trust. I aim to tailor our solutions specifically to meet their needs, ultimately guiding them towards a seamless purchasing decision.

I prioritize leads based on several factors such as their potential deal size, urgency, and alignment with our solutions. I utilize a scoring system and consider their level of engagement, company growth potential, and existing relationships within the industry to effectively allocate my time toward leads with the best potential for closure.

Engaging C-level executives requires a strategic approach. I focus on understanding their unique challenges and objectives, tailoring the presentation to address these directly. I emphasize ROI, using data and case studies that showcase our solutions’ value. Building rapport through listening and engaging discussions is key to capturing their interest.

Handling objections is all about active listening and addressing concerns directly. I acknowledge their objections, ask clarifying questions to understand their perspective, and then provide tailored responses that highlight how our solutions can effectively resolve their challenges. This demonstrates empathy and reinforces my commitment to their success.

Certainly! In my previous role, I was tasked with a quarterly sales target that seemed ambitious. I developed a multi-channel outreach strategy and built strong relationships with key decision-makers. By personalizing my approach, I was able to close significant deals ahead of schedule, exceeding my target by over 30% that quarter.

Post-sale relationship management is critical. I maintain regular check-ins to ensure they are satisfied with the service and to identify any opportunities for upselling. Continuous engagement through feedback sessions and offering support initiatives helps to foster a long-term partnership, which is beneficial for both parties.

I proactively collaborate with product teams by sharing insights from client interactions. I advocate for client needs and trends, which allows us to adapt our offerings accordingly. Regular feedback loops help us ensure that our solutions are closely aligned with market demands and continuously evolving.

I utilize various CRM tools to manage my sales pipeline efficiently. These tools allow me to track leads, sales activities, and performance metrics. I also use data analytics to forecast sales and refine strategies based on real-time insights to ensure I’m proactively managing the pipeline.

I stay updated on industry trends by frequently reading relevant publications, attending webinars, and participating in industry conferences. Additionally, I engage with professional networks and forums where insights and experiences are shared, allowing me to remain knowledgeable about emerging trends in corporate training and technology.

I am driven by the challenge of helping businesses grow through innovative solutions and witnessing the impact of our services. The dynamic nature of sales keeps me motivated, especially knowing that I play a role in bridging skills gaps and transforming teams, which ultimately contributes to their success.