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Solution Engineer, Pre-Sales - EMEA

BforeAI is an innovative and rapidly expanding scale-up dedicated to deterring cybercrime through cutting-edge predictive and pre-emptive technologies. We harness the power of prescriptive AI to revolutionize the way we tackle cyber threats, particularly in the realm of brand protection.

Named by Gartner in 26 reports over the last 2 years, BforeAI is the industry’s fastest, most accurate solution for automated protection against online fraud.

We are like weather forecasts for cyber threats. Join us in the fight for a safer cyberspace!

✨ What’s cool about this job

As a Solution Engineer, you'll be right in the mix, helping our prospects and customers make the most of our technology every step of the way.

This is an outward facing role, and you will represent BforeAI - communication and professional attitude are paramount. 

You’ll work with teams across the customer organization to identify the right mix of tools and techniques to translate client’s needs and goals into a plan that will enable secure and effective solutions. We need to come up with the best solutions, so you’ll investigate new techniques, break free from the legacy model, and go where the industry is going. As a team, we’ll take a critical approach to design, providing alternatives and customizing solutions to maintain a balance of security and efficiency.

Please note, this job can be anywhere in EMEA - we have to select a country for job boards.

📣 What You’ll Be Doing

Collaborating closely with sales, pre-sales, customer success and development teams, you will:

  • Evangelize the benefits of predictive capability, how it works, the value it delivers
  • Engage with customers to understand their technology stack, tools they are using, preferred integrations, etc. to provide a technology overview to sales
  • Assist prospect and customer personnel to integrate PreCrime in their tooling
  • Design and develop scripts and API integrations in a variety of environments
  • Act as a program manager for complex proof-of-value projects and design of experiments
  • Identify opportunities to improve API interfaces, and feed input to product teams
  • At times, provide introductory pitch to BforeAI capabilities and products
  • Create a repeatable demo environment, that will show the customer value of our predictive intelligence prior to entering into the proof of value phase
  • Respond in a timely manner to customers and prospects queries
  • Document each project to drive standardization and recycling of solutions
  • Train partners technical personnel to drive autonomy in prospecting new customers
  • Engage with customer success to support API integration activities post their onboarding phase

💥 You’ll be a great fit if 

  • You have successful experience as a technical consultant, technical pre-sales engineer, solution architect, or in a customer/partner-facing role.
  • You understand networking infrastructure, DNS protocols, security tools, cloud hosting architectures, and integration use cases.
  • You have experience with Python scripting and possess programming skills and experience for developing integrations.
  • You have excellent communication skills, with the ability to conduct high level technical discussions and customer engagements. Written and oral communication skills in English are required, additional European languages are considered a plus. 
  • You have the ability to collaborate with different teams to understand business needs, and to work independently.
  • You've got great problem-solving skills.
  • You demonstrate a robust technical aptitude and a knack for swiftly grasping new concepts. A willingness to learn and adapt to emerging technologies is essential.
  • Your expertise lies in cybersecurity market knowledge along with a keen understanding of industry trends and opportunities.

Don't meet every single requirement? Don't count yourself out just yet. Studies show some individuals are less likely to apply to jobs unless they meet every qualification. At Bfore.Ai, we're dedicated to building a diverse workplace based on merit, work ethics, and character, and we believe everyone deserves a fair shot at success!

If you're excited about this role but your past experience doesn't align perfectly with every qualification, we hope you’ll still consider applying!

Candidates for this role must be based in EMEA. We use an Employer of Record service to facilitate seamless global hiring processes and offer benefits tailored to the country where you will be working! For countries not supported by our EOR partner, talk to us about being a contractor. In all cases, you will need to be authorized to work in the country you’re based in.

We offer a compensation package up to $120,000 USD per year in CTC (Cost to Company) + commissions. Cost to Company represents our total investment, which includes all benefits and employer contributions. The final take-home pay will differ due to local tax regulations, selected benefits, and mandatory deductions. The actual offer will be based on the role level, skills, and experience of the candidate. Our compensation structure is thoughtfully designed to align with the expertise and impact potential of each individual.

🚀 Why it’s great to work here

We are a location independent company – no physical office – and we operate as a fully distributed team. We deeply believe in the value of diversity and inclusion within our workplace, understanding that these principles lead to a happier team and ultimately a superior product. We offer an intellectually stimulating company environment and you’ll be working with a bright, dedicated team from across the globe. 

If you possess a high level of autonomy and self-organization, and feel you can thrive at BforeAI, we’d love to hear from you!

💡 Want to know more about BforeAI? 

What You Should Know About Solution Engineer, Pre-Sales - EMEA, BforeAI

At BforeAI, we’re on a mission to combat cybercrime with our innovative predictive AI technologies, and we’re looking for a passionate Solution Engineer, Pre-Sales to join our dynamic team in the EMEA region. This role is all about making connections with potential clients and helping them unlock the full potential of our cutting-edge solutions. As a Solution Engineer, you'll get to roll up your sleeves and collaborate with various teams—sales, customer success, and development—to ensure our clients feel supported every step of the way. Your day will involve engaging with customers, understanding their tech needs, and proposing tailored solutions to keep their brands safe from cyber threats. You won’t just be another cog in the wheel; you’ll be a key player in designing and developing demos that showcase the incredible value we deliver. If you’re tech-savvy with experience in networking infrastructure, security tools, and programming, this could be the perfect challenge for you! We believe in your potential, even if your background isn’t a perfect match for every requirement. With competitive compensation up to $120,000 per year, the freedom to work anywhere in EMEA, and a commitment to diversity and inclusion, BforeAI is not just a job; it’s a chance to be part of something impactful. If you want to help create a safer cyberspace, come join us!

Frequently Asked Questions (FAQs) for Solution Engineer, Pre-Sales - EMEA Role at BforeAI
What are the primary responsibilities of a Solution Engineer, Pre-Sales at BforeAI?

As a Solution Engineer, Pre-Sales at BforeAI, your main responsibilities include collaborating with sales and customer success teams, engaging with clients to understand their technology stack, and designing integration solutions to incorporate our predictive capabilities. You'll also manage proof-of-value projects and provide timely support to clients.

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What qualifications are needed for the Solution Engineer, Pre-Sales position at BforeAI?

To excel as a Solution Engineer, Pre-Sales at BforeAI, you should have experience as a technical consultant or in a pre-sales engineering role. A strong understanding of networking infrastructure and security tools is essential, alongside proficiency in programming, particularly Python. Excellent communication skills in English and the ability to work independently are also key qualifications.

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How does BforeAI support its Solution Engineers in their role?

BforeAI supports its Solution Engineers by providing access to a collaborative environment where ideas are freely shared. You'll receive training and resources to stay updated on industry trends and tools. Additionally, the company promotes a diverse and inclusive workplace, ensuring that every team member can thrive and contribute to innovative solutions.

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What is the typical career path for a Solution Engineer, Pre-Sales at BforeAI?

The career path for a Solution Engineer, Pre-Sales at BforeAI can lead to various opportunities within the company. Starting in this role, you may advance to senior technical positions, solutions architect roles, or broader managerial positions within the sales or customer success teams, depending on your skills and interests.

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What is the work culture like for Solution Engineers at BforeAI?

The work culture at BforeAI emphasizes autonomy, self-organization, and collaboration among a fully remote team. We believe that diversity leads to a richer work environment and innovative solutions. Our team members are supported in their professional growth while working toward a common goal of delivering excellent customer service in the cybersecurity landscape.

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Common Interview Questions for Solution Engineer, Pre-Sales - EMEA
Can you describe your experience with integrating API solutions?

In your response, highlight specific projects where you designed and implemented API integrations, focusing on the challenges faced and how you overcame them. Mention any tools or programming languages you used, especially Python, to showcase your technical skills.

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How do you handle customer objections during the pre-sales process?

Demonstrate your empathy and understanding of the customer's concerns. Discuss techniques you use to address objections, such as providing data or case studies, and emphasize your ability to listen actively and adapt your approach based on the customer's needs.

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What strategies do you utilize for effective teamwork in a remote setting?

Share specific tools you’ve used for collaboration, like video conferencing or project management software. Highlight experiences that showcase your ability to communicate clearly and coordinate tasks efficiently with remote teams across multiple time zones.

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Describe a successful project where you acted as a program manager.

Provide details about the project goals, your role in the collaboration, and the outcomes. Focus on how you managed timelines, resources, and team member contributions, and discuss any tools used for tracking progress.

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How would you approach training a customer's technical staff?

Discuss your training philosophy, how you would assess the current knowledge level of the staff, and outline a structured training plan. Mention how you would incorporate interactive elements and hands-on demonstrations to enhance learning.

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What is your understanding of cybersecurity trends that might impact BforeAI's solutions?

Research current cybersecurity challenges and be prepared to discuss their implications for both customers and the industry. Highlight your proactive approach to staying informed on these trends and how they influence the solutions you propose.

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How do you prioritize project tasks when time constraints arise?

Explain your approach to assessing task urgency versus importance, sharing specific methods like prioritization matrices or deadline tracking. Illustrate your ability to remain flexible and pivot when immediate needs change.

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Share an experience where you had to learn a new technology quickly.

Describe the situation and emphasize your learning methodology. Discuss steps you took to grasp the technology, resources you utilized, and how you applied this new knowledge effectively.

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What motivates you to work in the field of cybersecurity?

Reflect on your passion for technology and the critical nature of cybersecurity in today’s world. Describe how your values align with preventing cyber threats and making a positive impact through your work.

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Can you provide an example of a time you provided excellent customer service?

Share a specific instance where you went above and beyond to meet a customer’s needs. Highlight the situation, your actions, and the positive outcome, emphasizing the importance of building trust and rapport.

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DATE POSTED
December 25, 2024

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