Business Development

Full-time, permanent position based in Australia (remote). To apply for this role, you must live in one of the following areas of Australia: Victoria, New South Wales, Queensland, Tasmania, Australian Capital Territory, Jervis Bay Territory, or South Australia. Only applications from these areas will be considered.

Salary $100,000 - $110,000 plus super (depending on experience) plus profit share. 

Closing date: 31st January 2025

Industry: Education and Software, with a focus on medical and health professional education.

In this business development role, you will be accountable for driving business growth by identifying new market opportunities through comprehensive market research and targeted campaigns. You will lead efforts to develop and nurture strong relationships with prospective customers, collaborating closely with the marketing and customer success teams to convert leads into long-term partnerships.

Our software and services help institutions, such as Universities, Specialist Medical Colleges and regulatory bodies, achieve digital transformation of their assessment processes (written and clinical exams, workplace-based assessments, etc).

Responsibilities

• Market Research: Identifying new market opportunities and potential customer groups.
• Lead Generation: Developing strategies to attract new customers in new and current markets and following up on inbound leads.
• Relationship Building: Establishing connections with potential customers and industry influencers.
• Proposal Development: Preparing tailored, high-quality and detailed proposals and presentations for prospective customers and bid requirements.
• Owning Opportunities: Working on new business from lead generation through to business acquisition, order placement and commercial agreement.
• Collaborating with Marketing: Working closely with the risr/ marketing team to align and develop strategies and campaigns.
• Collaborating with Customer Success Team and Technical Sales Colleagues: Ensuring a smooth transition through the sales pipeline into implementation by documenting and communicating key details, expectations, and nuances about the customer’s needs.
• Attending Industry Events: Representing risr/ at conferences, trade shows, and networking events.
• Product knowledge: Maintaining a good understanding of risr/ products to articulate our SaaS solutions' unique functionality and benefits clearly.
• Feedback on product development: Providing insights on market needs and trends to inform product development at a high level through the appropriate channels.
• Teamwork: Building and maintaining close relationships with your colleagues and team to work within a self-managed team.

Accountabilities

• New Customer Acquisition: Accountable for meeting targets related to bringing in suitable new customers from new and existing markets.
• Revenue Growth: Responsible for contributing to risr/’s overall revenue through new business.
• Pipeline Management: Maintaining an accurate and up-to-date sales pipeline, logging, maintaining and progressing leads and opportunities. This is critical to helping our teams succeed and identifying where to focus energies and resources.
• Reporting: Providing regular updates on business development activities and outcomes to risr/ using synchronous and asynchronous methods.
• Information Management: Utilising a central platform to consistently manage the entire sales process, from prospecting and lead tracking to customer onboarding and ongoing relationship management, to ensure all customer interactions, sales activities and project timelines are tracked and kept up to date to promote cross-team collaboration, consistency and transparency.

Experience

• At least 5 years experience in Business Development - ideally within Software as a Service (SaaS), focused on delivering solutions related to higher education or health professional education.
• Digital Transformation exposure utilising SaaS solutions and services.
• Experience networking with people in eAssessment and education software for higher education or health professional education.
• Proven understanding of commercial decision-making.
• Knowledge of the Asia-Pacific region's education and business landscape, trends, challenges, opportunities, buying styles, behaviours, practices and approaches.
• Ability to demonstrate a deep understanding of customer high-level strategy/objectives.
• Skills to build a pipeline of qualified opportunities and to continuously identify and develop areas to campaign or build strategic growth plans.
• The ability to take a collaborative approach to sales and relationship building.
• Ideally, experienced with Monday.com for information sharing and process oversight.

Who we are looking for

• Culturally: The nature of our self-managed, remote working culture means that it’s not for everyone. Our cultural principles include having a proactive, can-do attitude that is both positive and enthusiastic.
• Technical skills: Aptitude to develop a good understanding of the risr/ products and services range quickly and to translate customer challenges into value-based solutions.
• Problem-solving skills: Problem-solving skills are essential. The role holder must be capable of devising commercial, technical, and creative solutions alongside team members.
• Communication skills: effective communication and expectation setting with clear, concise and consistent communication, both internally and externally.
• Time management: prioritise tasks, set goals, and allocate time wisely to enhance productivity while remaining adaptable to unexpected events.
• Initiative: being self-starting and proactive is key when working simultaneously with multiple customers.
• Team collaboration: routinely work with other team members such as technical sales colleagues, marketing, subject matter experts and the development team to resolve customer challenges, provide feedback on market direction, and collaborate successfully.

About us

Our mission is to provide technology to enable every ambition.

Our platform enables doctors, dentists, nurses and other health professionals to apply and pay for assessments, be assessed effectively and advance through their courses and training programmes so that they can ultimately provide high-quality patient care and promote health.

Our software and services help institutions, such as Awarding Bodies, Universities and Postgraduate Specialty Medical Colleges, achieve digital transformation of assessment processes, for example, written and practical exams and workplace-based assessments.

We are growing rapidly in international markets in Australia, Canada, Asia, Ireland and beyond. For example, over 60% of doctors in the UK are assessed using our products. In Australia, we are working with almost 40% of medical schools and are growing rapidly in this region since establishing a local team in 2021.

What you can expect at risr/

We keep things radically simple, we are natural born collaborators, we’re hungry for innovation, and we always do the right thing - even if it’s harder or requires us to go the extra mile.

Due to the nature of our work and having teams based in multiple time zones, there will be a requirement for the successful applicant to work outside of regular office hours, in the evening / early mornings or on the weekend. We are careful to ensure that team members are not required to do this regularly, and with our flexible working arrangements, our team manage their regular working time around any out-of-hours work that may be required.

Our people enjoy a very high level of trust, autonomy, flexibility and transparency, including:

• Work from home, at a co-working space or set up an office near your home. 
• Freedom to choose your equipment and training as you see fit.
• Freedom from corporate bureaucracy, which slows people down and stops them from giving their best.
• Access to open-book finances: everyone in the company knows our income, outgoings, what we have in the bank and everyone’s salary.
• A generous salary, benefits package (including enhanced parental leave policies based on length of service) and participation in profit share.
• A Health and Wellbeing Allowance of £1,200 (or equivalent in AUD) per annum.  
• risr/ pays for your internet. 
• risr/ pays for mobile phone and contract. 
• risr/ provides genuinely flexible working and autonomy. 
• risr/ allows you to set your working routine to suit you based on your role and team. 
• risr/ has no defined maximum holiday allowance - you are free to manage your own time.
• Participation in risr/ profit share. 25% of the profits risr/ makes is split equally between the risr/ employees.

If you feel like this is the role for you, please continue to fill out the application form. Please note that we want to hear from you as an individual when you are applying to work at risr/, and all content in your application should be original and your own. Only applications with a cover letter will be considered.

Come and join us – we promise you won’t have worked for a company quite like it!

Please note that the interview process for this role will be a three-stage process, including a skills-based practical interview. Due to the holiday period, we will not begin to invite people to the initial interview stages until the week beginning 10th February.

risr/ is an equal opportunities employer, and we do not exclude people on the grounds of sex, gender preference or reassignment, pregnancy, parental status, race, marital / relationship status, disability, age, religion, belief or sexual orientation.