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Operations Manager

Company Description

It's more than a job. It's a passion.

Doka is one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector.  The Doka Group is a company of the Umdasch Group and employs more than 8,500 people in over 70 countries.

Job Description

Summary Of Position

The Operations Manager handles all aspects of operations including order processing, inventory management and control, business planning, branch office and equipment logistics, yard operations and administration of the daily operations of the Operations Department. The Operations Manager reports directly to the Branch/Area Manager of our Denver location and functionally reports to the Head of Operations, Doka USA. This will be an on-site position located in Commerce City, CO.

Responsibilities

  • Oversee all aspects of branch operations, including management of staff (Yard Manager, Logistics, Yard staff, CSR(s), Demand Planner, Truck Drivers) and staff development in coordination with the Branch/Area Manager and National HR.
  • Manage procurement of goods and services in coordination with the Controller/CFO and Head of Procurement, ensuring compliance with procurement guidelines.
  • Ensure operational feasibility of customer contracts, purchase orders, and customer projects in collaboration with sales and engineering teams.
  • Maintain and monitor inventory levels, placing orders with other branches and vendors, while ensuring compliance with company product strategy and managing equipment utilization rates.
  • Supervise physical inventory counts, quality control, and the processing of rental material returns according to company standards.
  • Oversee pre-assembly work, freight cost effectiveness, and initiate credit management processes for new customers, ensuring timely billing and payment compliance.
  • Handle all Operations-related customer complaints, generate reports and spreadsheets, review internal procedures, and recommend process improvements.
  • Manage payroll for Operations staff, fixed cost plans, and maintenance of branch facilities and assets.
  • Ensure compliance with Doka, OSHA, and safety protocols, coordinating safety concerns and training with relevant parties.
  • Conduct weekly Operations meetings to coordinate with sales, engineering, and CSR teams.

Other Responsibilities/Peripheral Functions

  • Travel as required.
  • Other duties/projects as assigned; including participating in company committees/teams.
  • Assist in ensuring safe working practices and a safe working environment.
  • Comply with all corporate policies and business practices.

Qualifications

  • Bachelor’s Degree in Business required, concentration in Finance, Controlling or Logistics preferred.
  • Recent management experience in administration, operations or logistics.
  • Facilitates projects and effectively manages multiple tasks.
  • Excellent communication skills including an excellent command of English (speaking, reading, writing).
  •  Qualitative abilities including strong analytical skills, technical proficiency and effective problem solving skills.
  •  Proficient using Microsoft Office applications; advanced Excel required.
  • Willing and able to learn new computer systems, products, concepts and techniques.
  • Possesses strong leadership skills, effectively manages a diverse team and achieves results
  • Able to work as an organized team player in a results-driven, fast-paced environment.

Additional Information

Compensation

  • The annual compensation for this role is $95,000 - $105,000 USD

Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.

If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.

Doka is an Equal Opportunity Employer, and all candidate information will be kept confidential according to EEO guidelines.

External candidates must be authorized to work for any employer in the USA.

Average salary estimate

$100000 / YEARLY (est.)
min
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$95000K
$105000K

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What You Should Know About Operations Manager, Umdasch Group

Are you ready to steer the operations of an industry leader? Doka, a key player in developing cutting-edge formwork solutions for construction, is looking for an Operations Manager to lead the way at our Denver branch. Located in Commerce City, CO, you'll find yourself at the heart of our operations, overseeing everything from order processing and inventory management to staff development and business planning. You'll work directly with our dynamic team that includes Yard Managers, Logistics professionals, and Customer Service Representatives, ensuring that everyone is working towards our shared goals. Your responsibilities will involve coordinating with sales and engineering teams to ensure operational feasibility on various projects, managing procurement with compliance, and spearheading operational improvements based on your keen analytical skills. If you’re a strong communicator with recent management experience in operations or logistics, and you're proficient in Microsoft Office, particularly Excel, then this could be your next amazing opportunity. Bring your leadership prowess and organizational skills to a team that values safety and efficiency. Enjoy competitive compensation starting from $95,000, alongside comprehensive benefits that support your health and financial future. Let’s shape the future of construction together at Doka!

Frequently Asked Questions (FAQs) for Operations Manager Role at Umdasch Group
What are the responsibilities of the Operations Manager at Doka?

As the Operations Manager at Doka, you will oversee all aspects of branch operations. This includes managing staff, supervising inventory levels, coordinating procurement, handling customer complaints and ensuring compliance with safety protocols. You will also conduct weekly meetings with various teams, generate reports, and recommend process improvements to enhance operational efficiency.

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What qualifications are needed for the Operations Manager position at Doka?

To qualify for the Operations Manager role at Doka, candidates are required to have a Bachelor’s Degree in Business, preferably with a concentration in Finance, Controlling, or Logistics. Recent management experience in administration or operations is essential, along with strong leadership and communication skills and proficiency in Microsoft Office applications, specifically advanced Excel.

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How does Doka support career growth for an Operations Manager?

Doka is committed to fostering career growth and development for its employees. As an Operations Manager, you will have access to ongoing training programs, mentorship opportunities, and the chance to lead and facilitate projects. You’ll also be part of a collaborative environment where you can share ideas and contribute to continuous improvement initiatives.

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What is the expected salary range for the Operations Manager position at Doka?

The Operations Manager position at Doka offers a competitive annual compensation ranging from $95,000 to $105,000. In addition to the salary, you will also benefit from a comprehensive benefits package designed to support your health and financial security.

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What type of work environment can an Operations Manager expect at Doka?

At Doka, the work environment for an Operations Manager is fast-paced and results-driven, yet supportive and collaborative. You’ll be working on large-scale construction projects, leading a diverse team that values safety and innovation while ensuring efficient operations across various departments.

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Common Interview Questions for Operations Manager
Can you describe your experience in managing operations?

In answering this question, share specific examples of your past roles where you've managed operations. Highlight any key challenges you faced and how you overcame them, focusing on how your leadership resulted in measurable improvements or efficiencies.

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How do you prioritize tasks when managing multiple projects?

Discuss your approach to prioritization, possibly using tools or methodologies like the Eisenhower Matrix. Provide examples demonstrating your ability to effectively juggle multiple responsibilities without compromising quality and deadlines.

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What strategies do you use for effective staff management?

Convey your management philosophy, such as promoting open communication, providing feedback, and fostering a positive team culture. Use specific examples of how you motivate your team, promote professional growth, and resolve conflicts.

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How do you ensure compliance with safety protocols in operations?

Talk about the importance of safety protocols and your previous experiences enforcing them. Mention how you have conducted safety training or audits and ensured operational practices adhered to both internal and external standards.

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Describe a time when you identified a process improvement in operations.

Share a specific situation where you recognized inefficiencies in operations and implemented changes. Highlight the results of your initiative, whether it was increased productivity, reduced costs, or enhanced employee satisfaction.

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How do you handle customer complaints related to operations?

Explain your approach to customer complaints, emphasizing the importance of listening to customers and resolving issues promptly. Provide an example of a time when you turned a negative experience into a positive outcome.

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What techniques do you use to analyze operational data?

Discuss the analytical tools or software you are proficient in, particularly Microsoft Excel. Highlight how you use data analysis to inform decision-making and drive operational efficiency.

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Can you explain your approach to inventory management?

Talk about your methods for tracking inventory levels, forecasting demand, and placing timely orders. Mention any systems you've used and how you ensure compliance with company strategies.

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How do you foster a teamwork culture among diverse team members?

Share your strategies for promoting collaboration and inclusivity within diverse teams. Highlight how you respect different perspectives and use team-building exercises to strengthen relationships and improve communication.

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What motivates you in an Operations Manager role?

Articulate what drives you in a managerial position, such as the ability to lead teams, improve processes, and make a tangible impact in a fast-paced environment. Share your passion for operations and how it aligns with Doka's mission.

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Umdasch Group AG, as Doka Group and Umdasch Shopfitting Group, operates in roughly 70 countries at more than 170 locations. As one of the leading companies in concrete system formwork and shopfitting, the family business employs 7,329 staff worldw...

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Full-time, on-site
DATE POSTED
December 17, 2024

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