Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Application Analyst - EPIC Ambulatory (Hybrid) image - Rise Careers
Job details

Application Analyst - EPIC Ambulatory (Hybrid)

Overview

At Houston Methodist, the Application Analyst position is responsible for intermediate level support and configuration of assigned applications. The position entails assisting, training and supporting customers with the operation and administration of systems. The Application Analyst position troubleshoots issues and works with vendors on issue resolution and partners with customers to increase understanding of available tools to enhance operational efficiencies. Responsibilities for this position may include creating, documentation and assisting other IT groups and teams with issues and problems. The Application Analyst position ensures the services provided contribute to the successful accomplishment of department and organizational goals. This position possesses intermediate technical expertise to support specific healthcare applications and will cross train to become proficient in multiple applications. The Application Analyst position applies skills in line with Houston Methodist values and goals, to assure the efficient, effective and consistent delivery of high-quality IT services.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.
  • Establishes and maintains effective working relationship with clients. Shares acquired skills with team members through documentation and training.
  • Assists, trains and supports customers with the operation and administration of systems.
SERVICE ESSENTIAL FUNCTIONS
  • Debugs, programs and tests systems and applications. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
  • Utilizes working knowledge of assigned applications to effectively complete assigned tasks. Applies workflow to and from clinical and business applications.
  • Effectively leads and facilitates meetings. Develops meeting objectives, agendas and action items.
  • Supports and installs software applications, including on call support.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Provides high quality technical support for assigned application(s). Creates custom solutions or configuration options to solve operational or workflow issues.
  • Leads medium to large scale projects utilizing Houston Methodist project guidelines including budget adherence.
FINANCE ESSENTIAL FUNCTIONS
  • Establishes responsible deadlines and personal work plans and manages time effectively. Accurately completes and submits assigned work and status reports according to project timelines and expectations.
  • Prioritizes issue resolution, work requests and tasks effectively.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Anticipates client needs and communicates to department leadership for solution development.
  • Resolves problems of moderate to advanced complexity using strong analytical and logic skills. Generates innovative solutions in partnership with customers, vendors cross and functional IT teams.
  • Seeks out opportunities to cross train and become proficient in multiple applications.
  • Participates in professional development. Completes Individual Development Plan (IDP).
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional or an additional four years' experience in addition to the experience listed below in lieu of degree or licensed clinical or certified IT professional experience
WORK EXPERIENCE
  • Three years experience in IT or clinical or business workflow
  • Experience supporting clinical, ancillary or business environments

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • Certification within six months of hire if appropriate to assigned application. (i. e. Epic) Epic Certification must be maintained within 6 months

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Understanding of business processes and requirements as related to the assigned (clinical or business) environment
  • Ability to support large scale clinical and ancillary systems
  • Familiar with current database and operating systems as required for assigned applications
  • Technical skills to support multiple applications
  • Intermediate level competency in multiple applications or areas of clinical workflow
  • Demonstrated project management skills
  • Ability to problem solve and generate innovative solutions in conjunction with customers, vendors, and Information Technology

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs No
  • Business professional Yes
  • Other (department approved) No

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* Yes

TRAVEL****Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area Yes

Company Profile

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs

Join CommonSpirit Health as a Clinical Pharmacist Tele-Pharmacy, providing essential pharmaceutical care remotely.

Join Select Physical Therapy as a Center Manager in Raytown, MO, and leverage your skills to manage OP services while enjoying a comprehensive benefits package.

Posted 13 days ago

Ascendis Pharma is looking for a proactive System Manager with a flair for Business Analysis to enhance their application management within the Commercial IT EU team.

Photo of the Rise User
American Express Remote Phoenix, Arizona, United States
Posted 6 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead the agile practices within the Digital Payments team at American Express to enhance delivery and innovation.

Photo of the Rise User
Posted 12 days ago

Join Dark Wolf Solutions as a Junior Site Reliability Engineer and enhance your skills in cloud operations while supporting national security efforts.

DMV IT Service Hybrid No location specified
Posted 6 days ago

Join DMV IT Service LLC as a Senior Cloud Architect to lead innovative cloud solutions and optimize IT infrastructures.

Join Significance as a Journeyman Cybersecurity Engineer, supporting federal IT systems with your cybersecurity expertise.

Photo of the Rise User

We're looking for a skilled Solution Architect to lead the design of robust trade promotions management solutions for a global food services leader.

PowerSchool seeks an experienced Senior Staff Information Security Engineer to lead security measures within cloud operations while ensuring alignment with business objectives in K-12 education.

Posted 12 days ago

Join Penn State’s Materials Research Institute as a part-time IT support and programming wage position, where you can work on database management and security updates.

Photo of the Rise User
Inclusive & Diverse
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Empathetic
Take Risks
Growth & Learning
Transparent & Candid
Mission Driven
Passion for Exploration
Feedback Forward
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Paid Time-Off
Maternity Leave
Social Gatherings
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
51 people applied to IT Intern at USAA
Photo of the Rise User
Someone from OH, Euclid just viewed Technical Account Manager at ZeroFOX
Photo of the Rise User
Someone from OH, Euclid just viewed Technical Account Manager (Enterprise) at Rippling
Photo of the Rise User
Someone from OH, Euclid just viewed Software Engineer (Node.js & AWS) at Litify
Photo of the Rise User
Someone from OH, Euclid just viewed Technical Program Manager at DeepSource Technologies
Photo of the Rise User
Someone from OH, Euclid just viewed Solution Engineer, Amazon Connect at NeuraFlash
G
Someone from OH, Dublin just viewed Outside Sales Representative at Go Flooring, LLC.
M
Someone from OH, Cincinnati just viewed Remote Data Entry Operator at MUTW, LLC