Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Food Services Assistant in Food and Nutrition Services image - Rise Careers
Job details

Food Services Assistant in Food and Nutrition Services

Overview

At Houston Methodist, the Food Services Assistant (FSA) position is responsible for performing a variety of duties in the kitchen, patient tray line and/or retail areas such as assisting in tray assembly for patients, simple food preparation, serving customers and set up to include replenishing stations. This position transports food carts to and from kitchen areas to patient care units and/or conference rooms in a timely manner and will perform dishwashing duties as assigned. The FSA position communicates with peers and management regarding identified hazards in the work place, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. This position follows all departmental policies and procedures and complies with relevant local Food Ordinances.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Interacts in a positive, professional manner with patients, visitors and staff. Communicates clearly and professionally to promote both work efforts and problem resolution. Works in conjunction with the Patient Services, Catering, Retail Services and Production staff as part of a team ensuring each delivery is accurately prepared, and on time.
  • Follows through with resolving problems as they arise and provides leadership with a full report when issues are identified.
  • Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
  • Prepares and serves simple food items as directed by production sheet or menu.
  • Delivers trays with accuracy and efficiency to designated locations to achieve established time frame for room service or traditional service meal delivery. Assists with assembling of trays on tray-line as needed. Works in the dish room as assigned.
  • Transports pantry supplies, garbage, cardboard, and supplies to designated areas. Maintains clean, orderly storage areas with all food items.
  • Retrieves soiled trays, returns carts in a timely manner to appropriate location.
  • Performs patient tray setup and ensures all supplies stocked for patient tray line each meal period.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Follows proper procedure in loading and transporting of food delivery carts to prevent spillage and delay of meal delivery to the patient. Accurately maintains food cart delivery log.
  • Ensures food served is presented attractively and is held at the proper temperature. Follows all relevant local Food Ordinances including but not limited to, labeling and dating food properly to ensure freshness, properly rotates food items, and ensures all food beyond the expiration date is discarded. Ensures the service area is clean and sanitized.
  • Follows the menu paying close attention to details. Reviews menus in advance to ensure supplies are in-house. Utilizes down time for preparation of setups to ensure menus are ready at the specified time.
FINANCE ESSENTIAL FUNCTIONS
  • Minimizes food waste through portion control and ensures proper use and storage of food, supplies, and equipment to reduce departmental cost and expenses.
  • Utilizes resources with cost-effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Generates and communicates new ideas and suggestions that will improve quality or service.
  • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred
WORK EXPERIENCE
  • Experience in a food service environment or large service establishment preferred

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • Food Handlers Permit -- Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI)

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Working knowledge of Serve Safe guidelines and Health department standards
  • Knowledge of food service equipment and sanitation principles
  • Demonstrates active listening skills giving full attention to what other people are saying
  • Knowledge of kitchen equipment

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform Yes
  • Scrubs No
  • Business professional No
  • Other (department approved) Yes

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No

TRAVEL****Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area No
  • May require travel outside Houston Metropolitan area No

Company Profile

Houston Methodist Baytown Hospital, located 35 miles east of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1,700 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Posted 12 days ago

Join Dignity Health as a Patient Services Associate II, where you will be the frontline support ensuring seamless communication and patient care.

Join Dignity Health MSO as a Supervisor in Pre-Service UM Non-Clinical and make an impact on the quality of patient care from the comfort of your home in California.

Photo of the Rise User
Qualtrics Hybrid New York City, New York, United States
Posted 2 days ago

Be a part of Qualtrics' Customer Success Team as a Principal Technical Success Manager, driving client adoption and fostering valuable relationships.

Photo of the Rise User
American Express Hybrid Salt Lake City, Utah, United States
Posted 10 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead the Centurion Lounge team at American Express, inspiring excellence in customer service and team performance at SLC Airport.

Join VEG, a leader in emergency veterinary care, as a Customer Experience Coordinator, dedicated to delivering outstanding service to pet owners in a welcoming environment.

Photo of the Rise User

Join USC's Health Sciences Campus as a Scheduling Coordinator to facilitate patient care coordination with stellar customer service.

CCF Hybrid Cleveland Clinic Mercy Hosp
Posted 9 days ago

Step into a rewarding career as an LPN with Cleveland Clinic's Mercy Hospital, providing exceptional patient care in a dynamic urgent care environment.

Photo of the Rise User
Posted 3 days ago

Step into a role as a Universal Banker where you'll enhance client relationships and navigate banking transactions with ease.

Posted 10 days ago

Join us as a Customer Service Specialist, where you'll deliver exceptional support and build lasting customer relationships at a leading manufacturing company.

Join Lurie Children’s Hospital as a Patient Service Representative I and play a vital role in enhancing the patient experience.

Posted 11 days ago

Join Virginia Mason Franciscan Health as a Registered Nurse, delivering compassionate emergency care in a state-of-the-art facility.

Photo of the Rise User
Posted 3 days ago

Join LexisNexis Risk Solutions as a Technical Support Analyst I and be the key to empowering insurance adjusters with outstanding technical support.

Photo of the Rise User

Join Segula Technologies as a Customer Support Administrative Assistant and contribute to the smooth operations of their aerospace client’s administrative functions.

Photo of the Rise User
Posted 12 days ago

RavenTek is looking for a skilled Technical Customer Success Manager who will manage customer relationships and ensure value delivery from our solutions.

LOVESHACKFANCY Hybrid South Carolina, United States
Posted 13 days ago

Join LoveShackFancy as an Assistant Store Manager, where your leadership will drive sales in a luxurious retail environment.

MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Dayton just viewed Plant Engineer I - HVAC at Pfizer
Photo of the Rise User
Someone from OH, Dayton just viewed Entry Level Industrial Engineer at Boeing
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer Intern at Marvin
Photo of the Rise User
Someone from OH, Dayton just viewed Assessment Engineering Intern at Learning A-Z
C
Someone from OH, Dayton just viewed Project Engineer at CRB
Photo of the Rise User
Someone from OH, Dayton just viewed Manufacturing Engineer III at Agile Space Industries