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Manager Environmental Services - job 1 of 2

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

JOB SUMMARY / PURPOSE

The Environmental Services Manager will provide leadership, direction and management oversight for continuous improvement of the standard EVS operating model within the facility.  Creates a highly equipped and engaged Environmental Services Team using evidence-based techniques, process and mission metrics (KPIs) to ensure we provide a clean safe environment as we help save lives.  Provides staff leadership, making sound business decisions in support of the hospital’s mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the day to day operations of the department; ensures a clean safe environment and aesthetics to patients, family, visitors, physicians, nurses and staff as we help save lives.

 

ESSENTIAL KEY JOB RESPONSIBILITIES

  • Completes performance reviews, disciplinary actions, scheduling, employee engagement survey action planning, interviewing, hiring and retention of staff.
  • Collaboration with other departments, EOC, IP/IC committees.
  • Evaluates and makes recommendations for environmental hygiene maintenance for new floor coverings, wall coverings, furnishings and interior finishes prior to purchase.
  • Manages departmental budgets (e.g., capital, projects, supplies, operations). Ensures regulated medical waste is handled, packaged, stored and disposed of in accordance with federal and state regulations, and appropriate documentation is maintained.
  • Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products and equipment. Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and / or staff engagement needs.
  • Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
  • Collaborates with the EVS director to monitor/validate dashboard metrics to track operations/key performance improvement initiatives (KPIs).
  • Promotes a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention. Other Responsibilities
  • Utilize ES Optimizer software for writing job responsibilities.
  • Manages scheduling and oversees subcontractors and vendors.
  • Supervises and/or performs on-call emergency services when/as needed.
  • Compose general and technical reports.
  • Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
  • Effectively employs computer programs and mobile devices evidenced by proper log ins, using ES Optimizer software, attaching files, composing appropriate email messages and appropriately using internet browsers or sites.
  • Ensures Service Level Agreements (SLAs) are current and up-to-date with all units and departments.
  • Takes a customer centered approach when addressing the needs of and interacting with patients, visitors, guests, team members and other health care workers.
  • In alignment with Organizational Initiatives, develops/maintains a culture where people want to come to work.
  • Employee Engagement – Nurture a culture of healthy well-being with EVS Team.

 

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

  • Bachelor’s Degree preferred.
  • Required – Minimum 5 years in Environmental Services.
  • Required – 1 year in Supervisory level experience managing and scheduling staff.
  • Certified Healthcare Environmental Services Professional (CHESP) certification preferred.
  • Proficient in MS Office Suite and EVS software systems preferred.
  • Ability to clearly and effectively articulate and present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Exhibits excellent interpersonal and communication skills and provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas.
  • Proficient in OSHA, TJC, DOT, CDC Policy and Standard Work development/implementation preferred.

 

#LI- CSH

Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Environmental Services, UNAVAILABLE

Are you ready to take your career to the next level as a Manager of Environmental Services at CommonSpirit Health in Merced? We are seeking a dynamic leader who would thrive in guiding a dedicated team to enhance the cleanliness and safety of our facilities. At CommonSpirit Health, we believe that compassion is crucial. With a mission to advocate for the vulnerable and innovate medical care, this role is vital as you provide oversight for our Environmental Services (EVS) department. You will be leading the charge to ensure a clean and safe environment for our patients, families, and staff, all while creating an engaging atmosphere for your team. Your responsibilities will include performance reviews, managing budgets, and refining operational processes to continuously improve the service model at our facilities. The ability to collaborate across departments and maintain compliance with safety regulations will be key to your success. If you have a strong background in Environmental Services and a commitment to quality and safety, this could be your chance to shine! Join us in building healthy communities, as we work together to provide exceptional care with a heartfelt touch. Your leadership could change lives—even saving them. Come be part of a caring, innovative mission with CommonSpirit Health!

Frequently Asked Questions (FAQs) for Manager Environmental Services Role at UNAVAILABLE
What are the key responsibilities of a Manager of Environmental Services at CommonSpirit Health?

As the Manager of Environmental Services at CommonSpirit Health, you'll be responsible for leading and overseeing the operational aspects of the Environmental Services department. This includes managing staff performance, realigning operational processes based on evidence-based techniques, and ensuring compliance with health and safety regulations. You will collaborate with other departments to maintain a clean and safe environment for patients and staff, handle departmental budgets, and drive quality improvement initiatives.

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What qualifications are needed for the Manager of Environmental Services position at CommonSpirit Health?

Candidates for the Manager of Environmental Services role at CommonSpirit Health should preferably hold a Bachelor's degree along with a minimum of five years of experience in Environmental Services. Additionally, at least one year in a supervisory role is essential, along with a Certification as a Healthcare Environmental Services Professional (CHESP) being preferred. Strong interpersonal and communication skills are crucial for effectively leading the team and maintaining collaboration across various functional areas.

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How does the Manager of Environmental Services contribute to patient care at CommonSpirit Health?

As a Manager of Environmental Services at CommonSpirit Health, you play a significant role in enhancing patient care by ensuring a safe and clean environment. Your oversight ensures that cleaning protocols and practices meet health standards and that the hospital maintains an aesthetic that is welcoming to patients and their families. You will also foster a culture of safety and engagement among your team, which directly impacts patient experiences and outcomes.

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What skills are most important for a successful Manager of Environmental Services at CommonSpirit Health?

Success in the Manager of Environmental Services role at CommonSpirit Health requires a blend of leadership, communication, and problem-solving skills. Effective interpersonal skills are essential for working with diverse teams across departments. Strong project management skills, particularly in budgeting and resource allocation, and a solid understanding of OSHA regulations, along with a firm commitment to patient care and safety, are also critical.

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What tools and technologies does a Manager of Environmental Services use at CommonSpirit Health?

In the role of Manager of Environmental Services at CommonSpirit Health, proficiency in various software systems is essential. You will use the ES Optimizer software for operational tasks and utilize Microsoft Office Suite for reporting and communication. Familiarity with additional EVS software systems and adherence to digital tools for tracking performance metrics are vital for managing your team's efficiency and ensuring compliance with service level agreements.

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Common Interview Questions for Manager Environmental Services
Can you describe your experience in leading a team in Environmental Services?

When answering this question, emphasize your leadership style and provide specific examples of how you have directed a team in creating and maintaining cleanliness and safety. Discuss initiatives you implemented that improved team performance and engagement, showcasing your ability to manage schedules, provide training, and foster a positive work environment.

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How do you ensure compliance with health and safety regulations in Environmental Services?

It's important to speak about your knowledge of relevant regulations and how you have implemented audits and training to ensure compliance. Describe systems you established for monitoring adherence and how you handle non-compliance issues, reinforcing your proactive approach to maintaining safety standards.

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What experience do you have with budget management in Environmental Services?

Detail your past experiences managing budgets by discussing specific examples of how you tracked expenses, allocated resources, and ensured efficient use of funds. Illustrate how you've successfully balanced cost constraints with the need for high-quality services.

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How do you handle conflict within your team?

Conflict resolution skills are vital. Share a relevant example where you navigated a conflict in your team. Focus on your approach to communication, understanding different perspectives, and finding solutions that align with the team's goals and organizational mission.

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What strategies would you employ to improve team engagement?

Discuss initiatives you've implemented to foster engagement, such as regular feedback sessions, recognition programs, and team-building activities. Delve into the importance of creating an inclusive environment and how it leads to higher job satisfaction and lower turnover.

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Describe how you manage and prioritize multiple projects in Environmental Services.

Offer insight into your project management approach. Detail how you prioritize tasks based on urgency and importance, utilize tools for tracking progress, and maintain open communication with your team to ensure all projects align with the organizational goals.

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Can you provide an example of a quality improvement initiative you spearheaded?

Choose a specific initiative where you led change within Environmental Services. Discuss the rationale behind the initiative, the steps taken to implement it, and the positive outcomes that resulted from your efforts, emphasizing your leadership and focus on patient care.

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How do you foster effective communication across departments?

Elaborate on your communication strategies, such as regular meetings with department heads, using digital communication tools, and encouraging feedback from team members. Mention your commitment to facilitating open dialogue to enhance collaboration and operational efficiency.

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What metrics do you think are essential for monitoring the performance of Environmental Services?

Discuss key performance indicators (KPIs) you believe are crucial in assessing the quality and efficiency of Environmental Services. These could include cleanliness scores, compliance rates, and staff engagement levels. Explain how regularly reviewing these metrics can lead to actionable improvements.

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Why do you want to work at CommonSpirit Health as a Manager of Environmental Services?

Connect your professional values with the mission of CommonSpirit Health. Emphasize your alignment with their commitment to compassionate care, your enthusiasm for contributing to a culture of health and safety, and your desire to make a positive impact on the community.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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