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Region Director Payer Strategy

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

This is a remote position with a strong preference for someone to be located in California and have California managed care experience.

 

The Regional Director,  Payer Strategy and Relationships (PSR), is a remote position and is responsible for managed care policies, goals and objectives related to contract language and reimbursement (capitation, fee-for-service, and quality incentive programs), negotiation strategy, and payer relationships for all Physician Enterprise and hospital-based clinic physician entities across California.   There are currently 12 Medical Groups with 160+ clinic sites and over 5,000 physicians in our medical networks.  It is preferred that the candidate resides in the California market and must have extensive experience working with California health plans and IPAs. The Regional Director is primarily focused on payer relationships and health plan contracting for all managed care lines of business and collects and communicates Region-level insight and strategic knowledge to/from the PSR National Payer teams, Physician Enterprise, the PSR Growth & Innovation team, and other key departments across the enterprise. This position is essential to CommonSpirit Health’s financial performance, and has significant impact on the long-term strategic trajectory of the organization. This position secures optimal fee for service and value-based reimbursement, protects the interests of the owned and/or affiliated hospitals/ancillaries/professional provider entities in contract negotiations, and strengthens CommonSpirit Health’s relationships with payers.

 

Key Responsibilities

  • Participates in the development of regional strategy, relationships, and contracts with local and national payers to further drive a clear and effective negotiation strategy, reimbursement structure, contract renewal planning process, and contract implementation. Budgeted and forecasted performance and growth requirements as set forth by national and regional senior leaders are integral to these processes.
  • Gathers information and guidance from Regional PSR VP, ministry leaders, internal stakeholders, and financial analysis relative to the strategic, operational, financial needs and expectations of the CA Region related to the National Payers; proactively communicates with the PSR National Payer teams.
  • Establishes, builds, and maintains positive, strategic interactions and relationships with payers, employers, providers, and leaders across the ministry. Maintains relationships with National Payer contacts with offices in the region.  
  • In collaboration with Regional Leadership and other PS&R Leadership, develops and executes communication plans and Payer Negotiation Outlines related to payer relationships, negotiations, organizational contractual obligations, and developments in the managed care marketplace including Fee For Service and Value-Based Agreements in support of CommonSpirit Health’s Healthier Communities strategy.
  • Makes independent decisions and/or exercises judgment based upon appropriate information and objectives.  Comprehends and maintains highly detailed information.  Accepts and carries out responsibility for direction, control, and planning. 
  • Stays current with emerging payer trends, new reimbursement methodologies, state specific regulatory issues, plan benefits, payer activity, products and delivery channels including health insurance exchanges, market competition, etc.
  • Supports the strategic objectives of CommonSpirit Health’s IDNs, population health, and care management initiatives through directly engaging local payers and employer customers, including CSH employee health benefits.
  • Participates in and contributes to CommonSpirit Health’s PSR knowledge base through sharing best practices, developing contract performance goals, key metrics, new analytical tools, network development, reimbursement and language guidelines, revenue realization, and other applicable work streams.
  • Represents Physician Enterprise entities in Provider Excess bidding process with broker each year to analyze and establish appropriate coverage for each market population. This is done along with other Directors representing hospital interests.
  • Participates in the dispute resolution and denials processes with local payers if the materiality exceeds $1M.  Participates in joint operating committees and denial committees for Physician Enterprise as needed.
  • Leads and organizes sub-projects necessary to support local and national payer negotiations and growth.
  •  

    #LI-CSH

     

    Qualifications

    Education and Experience:

    • Bachelor’s Degree – equivalent education and experience in payer strategy, managed care or provider network senior level role may be considered in lieu of degree 
    • Minimum of five (5) years of recent experience in the managed care industry with responsibility for strategy and negotiations.
    • Minimum of four (4) years of leadership and supervisory experience

    Required Minimum Knowledge, Skills, Abilities, Training

    • Working knowledge of provider and payer industry. 
    • Strength in assessing problems and implementing solutions.
    • Significant knowledge of contractual, administrative, health insurance and operational issues related to managed care organizations, physician groups, hospitals and health insurance benefit plan designs.
    • Proven and extensive technical skills, negotiation skills, contract preparation and implementation, financial analysis and rate proposal development, and in-depth knowledge of various reimbursement methodologies for both fee for service and value-based contracts, including capitation and various incentive programs.
    • Demonstrated ability to set and maintain multiple priorities in an environment with shifting priorities, while providing accurate deliverables in a timely fashion.
    • Strength in self-motivation and ability to assume ownership of assignments and projects. Driven to succeed.   
    • Strong interpersonal, verbal, and writing skills in dealing with payers, guests and team members.

    Average salary estimate

    $135000 / YEARLY (est.)
    min
    max
    $120000K
    $150000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Region Director Payer Strategy, UNAVAILABLE

    If you're looking for an exciting role where you can truly make a difference, consider the position of Regional Director of Payer Strategy at CommonSpirit Health, located in the beautiful Rancho Cordova, California. In this remote position, you'll be at the forefront of driving managed care policies and shaping the future of healthcare delivery across California. Your primary responsibilities will revolve around negotiating contracts and establishing strong partnerships with various health plans, ensuring optimal reimbursement models that align with our mission of providing compassionate care. You'll engage directly with over 5,000 physicians across our expansive network, fostering relationships and implementing strategic initiatives that not only fulfill our organizational goals but also enhance community health outcomes. To thrive in this role, you should come equipped with a wealth of experience in the California managed care market, backed by a solid history of leadership and negotiation prowess. We're looking for innovative thinkers who can navigate this complex landscape, drawing insights from diverse stakeholders and effectively communicating this information across teams to align our payer strategy with overall financial performance. By joining CommonSpirit Health, you will be part of a dedicated team committed to transformation in healthcare, supporting our vision of healthier communities while working within a dynamic, employer-based model. This role calls for a motivated individual ready to dive into the evolving world of payer relationships and health plan contracting. If you have the experience and are eager to contribute to a cause that matters, we’d love to connect with you and see how you can be a part of our vision.

    Frequently Asked Questions (FAQs) for Region Director Payer Strategy Role at UNAVAILABLE
    What are the main responsibilities of the Regional Director Payer Strategy at CommonSpirit Health?

    The Regional Director Payer Strategy at CommonSpirit Health is responsible for developing managed care policies, negotiating contracts, and maintaining strong relationships with health plans across California. This role involves strategic planning, gathering insights from various stakeholders, and ensuring the financial health of our Physician Enterprise and hospital-based clinics.

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    What qualifications are required for the Regional Director Payer Strategy position at CommonSpirit Health?

    Candidates for the Regional Director Payer Strategy role at CommonSpirit Health should possess a Bachelor's Degree or equivalent experience in payer strategy or managed care. Additionally, a minimum of five years’ experience in the managed care industry, focusing on strategy and negotiations, along with strong leadership skills, is essential.

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    How does the Regional Director Payer Strategy impact CommonSpirit Health's financial performance?

    The Regional Director Payer Strategy plays a crucial role in CommonSpirit Health's financial performance by securing optimal reimbursement rates and negotiating favorable contract terms with payers. This direct influence on the organization’s financial strategy helps assure long-term sustainability and growth.

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    What skills are crucial for the Regional Director Payer Strategy at CommonSpirit Health?

    Key skills for the Regional Director Payer Strategy at CommonSpirit Health include exceptional negotiation and leadership abilities, a strong understanding of managed care operations, financial analysis capabilities, and the capacity to develop and implement strategic initiatives tailored to the unique landscape of California's health plans.

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    Is prior experience with California health plans necessary for the Regional Director Payer Strategy at CommonSpirit Health?

    Yes, prior experience working with California health plans and independent practice associations (IPAs) is highly preferred for the Regional Director Payer Strategy position at CommonSpirit Health. This experience is essential for successful contract negotiations and fostering positive payer relationships.

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    Common Interview Questions for Region Director Payer Strategy
    Can you describe your experience with negotiating payer contracts in managed care?

    Start by highlighting specific examples where you successfully negotiated contracts that improved reimbursement rates or strengthened relationships with payers. Mention any innovative strategies you used and the outcomes your negotiations achieved for your organization.

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    How do you ensure that you stay informed about emerging trends in the payer landscape?

    Discuss your methods for staying updated, such as subscribing to industry publications, attending relevant conferences, participating in webinars, or engaging with professional networks. Highlight specific trends you have integrated into your work to improve strategic decisions.

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    What strategies do you implement to maintain strong relationships with payers?

    Outline your approach to relationship management, including regular communication, collaborative problem-solving, and active involvement in joint initiatives. Give examples of how effective relationship management led to successful outcomes in previous roles.

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    Describe a time when you faced a challenge during contract negotiations and how you overcame it.

    Share a specific incident where you encountered obstacles in negotiations. Discuss the tactics you employed to resolve the issue and achieve a favorable outcome, focusing on your analytic and interpersonal skills.

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    What methods do you use to analyze reimbursement methodologies?

    Explain your analytical approach when assessing reimbursement methodologies. Include techniques for evaluating data, identifying trends, and making data-driven recommendations that inform negotiations and strategy.

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    How do you prioritize multiple projects and deadlines in a fast-paced environment?

    Discuss your prioritization techniques, such as using project management tools, setting clear goals, and maintaining open lines of communication. Provide examples of how these strategies have helped you manage workloads effectively.

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    Can you share your experience with developing performance metrics for payer contracts?

    Talk about your involvement in establishing key performance indicators (KPIs) for contracts, explaining how you determined relevant metrics and how they contributed to improved performance and accountability within your organization.

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    What role do financial analyses play in your decision-making process?

    Highlight the importance of financial analyses in assessing payer contracts and how they guide your decision-making. Mention specific financial tools or methodologies you utilize and examples of their impact on strategic initiatives.

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    How do you approach conflict resolution with payers or internal stakeholders?

    Explain your conflict resolution strategy, including active listening, empathy, and a solution-oriented mindset. Give an example of a successful resolution you facilitated that strengthened relationships and maintained organizational integrity.

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    What do you believe are the key challenges facing the managed care industry today?

    Identify current challenges based on industry knowledge, such as regulatory changes, evolving patient needs, or competitive pressures. Discuss how you think these challenges can be met strategically and what innovations may emerge as solutions.

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    EMPLOYMENT TYPE
    Full-time, remote
    DATE POSTED
    April 10, 2025

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