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Associate Director of Operations

Company Description

Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with two-thirds of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 52 schools serving 19,000 students in five cities: Boston, Camden, New York City, Newark, and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

At Uncommon Schools, we know running exceptional schools takes more than great instruction—it also takes exemplary operations! Uncommon Schools' operations leaders work passionately to ensure that our faculty maximizes time and energy on student achievement. We design, implement, and refine systems that anticipate the needs of our school community. As service-oriented leaders, we tackle problems, share standard methodologies across campuses, and respond to urgent needs. We partner to build an academic and cultural environment that supports our ultimate goal: ensuring that every student will earn a college degree.


The Associate Director of Operations (ADOO) is a member of the High School Leadership Team who leads the day-to-day operations of the school and reports directly to the High School Director of Operations. By managing the crucial day-to-day, the ADOO frees up the HS DOO to focus on bigger-picture priorities given the complexity and scale of high school operations. The ADOO will partner on many school leadership initiatives with the school’s Academy Leader. Specific responsibilities include, but are not limited to:

  • Leading all aspects of the day-to-day operation of the school; 
  • Serving as main point of contact for all operational needs in circumstances when the DOO is not available; 
  • Participating actively in the High School Leadership Team;
  • Managing 1-2 operations staff members, at the DOO’s discretion, and overseeing the successful implementation of their workstreams (e.g., attendance, purchasing, invoice processing); 
  • Partnering with and providing operational support to key stakeholders and leaders such as the Athletic Director and the HS 2.0 Program Manager;
  • Implementing coverage system on a daily basis; 
  • Developing and managing the HS schedule, including teacher and student schedules, classroom schedules, and duty assignments; 
  • Owning facilities management to ensure facilities are safe, well-maintained, and meet the needs of students and faculty; 
  • Any additional responsibilities identified by the DOO, including but not limited to student persistence and enrollment, major events, tracking time off, etc. 

Qualifications

  • Passionate commitment to the mission of Uncommon Schools and investment in our vision for being an anti-racist organization;
  • Passionate commitment to improve the minds, characters, and lives of students both in and out of school;
  • Strong critical thinking skills;
  • Demonstrated grit and personal responsibility;
  • Ability to think strategically and innovatively, in order to continuously improve school operations;
  • High-quality written and verbal communication skills with multiple partners including teachers, students, families, vendors, and colleagues;
  • Ability to have difficult conversations in a respectful manner;
  • Dedication to continual professional growth;
  • Strong organizational skills; careful attention to detail and follow-through;
  • Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed;
  • Excellent computer skills, including Microsoft Office, Word, Excel and Access;
  • Strong time management skills; ability to handle multiple tasks simultaneously and meet tight deadlines;
  • Ability to maintain a calm, professional attitude in the face of challenging demands and external pressures;
  • School-based or other educational experience preferred;
  • Experience managing others preferred;
  • Required experience:
    • 4 or more years of work experience;
    • Project planning experience, with proven ability to see large projects through to completion;
    • A Bachelor’s degree.

Additional Information

Our people are what makes us Uncommon.  We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families.  

Compensation for this position: Candidates who meet all job description requirements will likely receive an offer of $90,000.  The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools.  To receive an offer greater than $90,000, candidates will need experience beyond the job description requirements, including time spent in a directly equivalent role.

Other Benefits:

  • Generous paid time off inclusive of sick time and school breaks (spring, winter, and summer)
  • Extensive, best-in-class training and development  
  • Choice of 3 comprehensive health insurance plans
  • Pre-tax flexible spending and health saving accounts
  • Financial planning & wellness
    • New Jersey Pension program
    • 529 college savings program
    • Public Service Loan Forgiveness application assistance
    • Financial  planning tools and assistance
  • Dependent Care FSA, back up childcare and daycare discounts
  • Paid leave of absence 
    • Fully paid parental leave
    • Fully paid medical leave
    • Additional paid Short Term and Long Term Disability insurance 
  • Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].

Average salary estimate

$90000 / YEARLY (est.)
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$90000K
$90000K

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What You Should Know About Associate Director of Operations, Uncommon Schools

Join Uncommon Schools as the Associate Director of Operations (ADOO) and play a pivotal role in ensuring our high schools run smoothly and efficiently in Newark, NJ! At Uncommon Schools, we are dedicated to providing high-quality education to underserved communities, and we know that stellar operations are key to achieving this goal. As the ADOO, you'll be a key member of the High School Leadership Team, helping to manage daily operations so our teachers can focus solely on student achievement. You’ll be the go-to person when the Director of Operations is unavailable, leading a small team in crucial tasks such as attendance management and purchasing. Your intuition for refining systems will allow you to implement scheduling for students and faculty seamlessly while addressing our community's urgent operational needs. With a strong commitment to our mission, you’ll be involved in everything from facility management to tracking enrollment—always with the aim of supporting our remarkable students. This role requires someone who works well under pressure and thrives in a dynamic environment. If you are passionate about improving the educational experience for our students and are equipped with the skills and experience demanded in this challenging yet rewarding position, we encourage you to apply!

Frequently Asked Questions (FAQs) for Associate Director of Operations Role at Uncommon Schools
What are the primary responsibilities of the Associate Director of Operations at Uncommon Schools?

The Associate Director of Operations (ADOO) at Uncommon Schools is responsible for overseeing the day-to-day operations of the high school, ensuring that everything runs smoothly. This includes managing a small operations team, coordinating scheduling for students and staff, providing support to key stakeholders, and maintaining the facilities. The ADOO also addresses urgent operational needs that may arise, allowing the Director of Operations to focus on strategic priorities.

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What qualifications are needed to apply for the Associate Director of Operations position at Uncommon Schools?

To qualify for the Associate Director of Operations role at Uncommon Schools, candidates should have at least 4 years of relevant work experience, a Bachelor’s degree, and ideally some experience in an educational setting. Strong organizational skills, the ability to manage multiple tasks simultaneously, and excellent written and verbal communication skills are essential. Additionally, candidates should demonstrate a commitment to the mission of Uncommon Schools and possess strong critical thinking skills.

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What does a typical workday look like for the Associate Director of Operations at Uncommon Schools?

A typical workday for an Associate Director of Operations at Uncommon Schools involves interacting with faculty, students, and other stakeholders to ensure that the school runs efficiently. The ADOO may engage in tasks such as developing schedules, overseeing staff responsibilities, addressing operational challenges, and conducting facility checks. The aim is to create an environment where teaching and learning can thrive, all while handling unforeseen operational tasks as they arise.

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How does the Associate Director of Operations contribute to student success at Uncommon Schools?

The Associate Director of Operations plays a crucial role in enhancing student success at Uncommon Schools by implementing efficient operational systems that allow teachers to focus on providing high-quality instruction. By managing operational challenges and ensuring that the school environment is safe and conducive to learning, the ADOO directly influences the academic and social development of students, supporting their journey towards college and beyond.

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What benefits can I expect as the Associate Director of Operations at Uncommon Schools?

As the Associate Director of Operations at Uncommon Schools, you can expect a competitive salary starting around $90,000, with a variety of comprehensive benefits. These include generous paid time off, multiple health insurance options, retirement planning, and specialized leaves such as parental and medical leave. Additionally, the organization emphasizes training and development, which supports your continuous professional growth.

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Common Interview Questions for Associate Director of Operations
How do you prioritize tasks when managing operations as an Associate Director of Operations?

When prioritizing tasks, I first assess the urgency and impact of each task on student achievement and staff efficiency. I often create a list divided into categories of high, medium, and low priorities, ensuring that immediate operational needs are addressed first. I also keep open communication with my team and stakeholders to adjust priorities as needed throughout the day.

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Can you describe a time you faced a significant operational challenge in a school setting?

In my previous role, I encountered a scheduling conflict that affected multiple classes and extracurricular activities. To address this, I quickly collaborated with teachers and stakeholders to gather input on their needs, analyzed available resources, and revised the schedule to resolve the conflict while minimizing disruption. This experience emphasized the importance of flexibility and communication in operations management.

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What strategies do you use to ensure effective communication among school staff?

I believe in establishing structured communication channels, such as weekly team meetings and an online platform for ongoing updates and questions. I also encourage open-door policies, allowing staff members to share ideas or concerns at any time. This transparency fosters a collaborative environment and ensures that everyone is informed and engaged.

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How would you handle a situation where a significant deadline is looming for a project?

In a high-pressure situation with a looming deadline, I would first gather my team for a focus meeting to outline the tasks that need to be completed. From there, we would break tasks down and assign specific responsibilities. It is crucial to maintain motivation during this time, so I would provide support and encouragement while regularly checking in on our progress.

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How do you ensure that the facilities meet the needs of both students and faculty?

I monitor and assess the facilities regularly, gathering feedback from both students and faculty regarding their needs and concerns. I work closely with the maintenance team to address issues swiftly and implement enhancements based on feedback. This proactive approach ensures a safe and conducive learning environment.

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What role does data play in your decision-making as an Associate Director of Operations?

Data plays a central role in my decision-making process, as it provides valuable insights into the operational effectiveness of the school. I analyze attendance rates, scheduling conflicts, and resource allocation to identify trends or areas needing improvement. Data-informed decisions enable me to implement efficient systems that contribute to a higher student success rate.

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How do you support and manage your operations team effectively?

I focus on empowering my operations team by setting clear expectations, providing ongoing feedback, and encouraging professional development. Regular one-on-one check-ins help me understand their challenges and successes, allowing me to offer tailored support. My goal is to foster a collaborative and motivated team by establishing a strong sense of trust and open communication.

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What is your approach to implementing new operational systems or processes?

When implementing new systems, I start with thorough planning and stakeholder engagement to ensure everyone involved understands the rationale behind the change. Training sessions and resources are provided to facilitate the transition, and I continuously gather feedback to adjust the system as necessary. My approach emphasizes gradual implementation and flexibility.

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How do you ensure compliance with safety and operational regulations in a school setting?

Ensuring compliance requires regular training for staff on safety protocols and an active monitoring system. I conduct checks to verify adherence to regulations, encourage reporting of any concerns, and collaborate closely with vendors to maintain up-to-date safety practices. A culture of accountability ensures that everyone understands the importance of compliance in safeguarding our school community.

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What motivates you to work at Uncommon Schools as the Associate Director of Operations?

My motivation to work at Uncommon Schools stems from my passion for educational equity and my desire to create a positive impact in underserved communities. The organization’s commitment to diversity, inclusion, and student success aligns perfectly with my own values, and I am eager to contribute to a team dedicated to achieving outstanding educational outcomes.

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Founded in 1997, the Uncommon Schools is a charter school that is fully funded by the government and does not require entrance exams. This school offers different educational programs and academics. Uncommon Schools is located in New York.

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Full-time, on-site
DATE POSTED
December 21, 2024

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