Unit Secretary, NICU

Unit Secretary, NICU

The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing units, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, respond to inquiries and requests from staff patients and visitors and supporting patient care delivery. This position has frontline responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physicians' offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment, or care of patients. However, the ability to communicate and interact with patients/public/staff of all ages is required.

Our Level 3 Neonatal Intensive Care Unit (NICU) is looking for a NICU nurse like you to join our Magnet Hospital family. Our nurses care for neonates from 23 weeks through full term in our 28 patient rooms, with a variety of disease processes. Our unit can accommodate as many as 44 patients with an average daily census of 17 patients.

• High school diploma or equivalent.
• Minimum of one year computer knowledge and skills to include typing and date entry required.
• Secretarial experience preferred.
• Knowledge of medical terminology preferred.

• Demonstrates knowledge of patient rights.
• Serves as advocate for patient and families.
• Advocates for unit needs. Consistently works well with all members of the healthcare team.
• Maintains a collaborative relationship among healthcare team by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
• Supports patient care by escorting patients/families to rooms, arranging transportation, and other duties as assigned.
• Facilitates the movement of the patient through the system (Scheduling / Admission / Discharge / Transfers, etc.)

• Paid Major Holidays
• Generous Paid Time Off / Vacation
• Sick Time
• Health Insurance
• Dental Insurance
• Student Loan Repayment
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Health Fitness & Education Class Discounts
• Employee Wellness Benefits
• Hospital Discount for Employees and Family
• VHC Retirement Program
• Tuition Reimbursement
• Free onsite parking
• Commuter Benefits
• Career Coaching
• Family Leave
• 401(k) + Match
• and much more!