Retail Network Development Manager

The Retail Network Development Manager at UniUni is responsible for acquiring, onboarding, and nurturing partnerships with various retail and commercial outlets to establish them as parcel collection points. This includes developing tailored pickup solutions for diverse logistics workflows such as C2C, C2B, B2C, and B2B. Additionally, the manager negotiates commercial terms, manages partner relationships, and collaborates with cross-functional teams to ensure a seamless experience for partners and customers alike.

To qualify for the Retail Network Development Manager role at UniUni, candidates should hold a Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. A minimum of 5 years of experience in business development, especially within 3PL or express delivery sectors, is essential. Familiarity with various logistics workflows, strong analytical skills, and experience in stakeholder management are also important aspects of the role.

At UniUni, we emphasize empowerment and professional growth. Retail Network Development Managers benefit from a range of resources that aid both lateral and vertical career advancements. We provide management training programs, mentorship, and opportunities to work on cross-functional projects, ensuring that every team member can develop skills and broaden expertise in a supportive environment.

The work environment for the Retail Network Development Manager at UniUni is dynamic and collaborative. The company culture encourages teamwork and innovation, with an emphasis on embracing challenges. Managers often find themselves working with different teams such as Operations and IT, making it crucial to exhibit excellent communication skills while fostering a fun and engaging workplace.

While bilingual proficiency in English and Mandarin is highly desirable for the Retail Network Development Manager position at UniUni, it is not a strict requirement. However, having this skill can enhance communication with diverse partners and clients, especially in regions where Mandarin is widely spoken, thus providing an edge in managing relationships and driving network growth.

When answering this question, it's beneficial to highlight specific examples of partnerships you've developed in past roles. Discuss your approach to identifying potential partners, the criteria used for selection, negotiation tactics, and how you nurtured these relationships to achieve mutual success.

A great strategy is to demonstrate your ability to organize based on urgency and impact. Explain how you assess project timelines, align with team priorities, and communicate progress and challenges to stakeholders, ensuring a coherent workflow across projects.

You might want to share specific tools like data visualization software (e.g., Power BI, Tableau) and methods such as competitive analysis and location analytics. Mention how these tools help you make informed decisions in selecting prospective partners and optimizing network density.

Illustrate your conflict resolution skills through a specific scenario. Discuss the challenge, your approach to addressing it, and the outcome. Emphasize communication, understanding their needs, and finding a win-win solution.

Effective negotiation strategies include preparing comprehensively by understanding the partner’s business, setting clear objectives for the negotiation, and being willing to find creative solutions that benefit both parties. Share an example where you successfully negotiated terms that enhanced the partnership.

Discuss key performance indicators (KPIs) that reflect success, such as increased parcel collection rates, customer satisfaction feedback, or return on investment from the partnership. Explain how you regularly analyze these metrics to ensure ongoing improvement.

It's important to demonstrate your awareness of industry trends such as e-commerce growth or fluctuating consumer expectations. Share how adaptability, innovative solutions, and fostering strong relationships would be key in overcoming these challenges in your role as a Retail Network Development Manager.

Emphasize your collaboration with IT and operations teams to assess technical requirements. Discuss how you would facilitate training and provide ongoing support to ensure partners are comfortable with using the integrated systems effectively.

Highlight personal qualities such as strong relationship-building skills, analytical thinking, and resilience in a fast-paced environment. Relating these traits to past experiences will provide a clearer picture of your fit for the role.

Detail your structured onboarding approach, discussing initial meetings to set expectations, training sessions to ensure familiarity with the processes, and follow-up discussions to address any challenges and enhance relationship building.