Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Patient Safety Companion image - Rise Careers
Job details

Patient Safety Companion - job 2 of 2

Company Description

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Job Description

General Summary 
 
Provides constant observation and support to patients who require close monitoring due to medical or behavioral reasons. Presence helps ensure the safety and well-being of these patients while they receive care. This role demands attentiveness, compassion, and a commitment to maintaining a secure and comfortable environment for the patient. Extends courtesy and support to patient's family/visitor.     

Principal Responsibilities and Tasks 
 
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 

1. Provides continuous observation of assigned patients to maintain patient safety. Obtains verbal report from the patient’s nurse to include information regarding the patient’s identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special consideration (NPO, bed alarms, etc.). 

2. Maintains a calm composure and a soft tone when communicating with the patient.  

3. Verbally redirects the patient from engaging in risky and harmful behaviors.   

4. Summons the nursing staff if the patient requires assistance through appropriate communication tools. 

5. Monitors and attempts to prevent patient from self-harm, falls, eloping, smoking, dislodging IV lines, O2 apparatus, catheters, and /or drains and dressings through calling for assist (call bed, personal alarm) and attempting to redirect with communication.   

6. Requests immediate assistance for noted changes in patient condition and/or disruptive behaviors. 

7. Initiates C.P.R. procedure as needed to ensure patient care and safety. 

8. Maintains infection control practices (standard precautions and isolation precautions).   

9. Maintains appearance and order of patient rooms and work areas. 

10. Engages the patient in diversional activities such as coloring and games as appropriate.   

11. Demonstrates respect for individuals, customer service, teamwork and collaboration: 

A. Models excellence in customer service behaviors. Identifies and acts on opportunities to respond to customer requirements. Acts to prevent potential customer complaints. 

B. Initiates and reports service recovery steps taken in response to customer concerns. 

C. Demonstrates the ability to monitor patients according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served. 

D. Uses hand-off communication to convey appropriate clinical/patient information. 

E. Maintains confidentiality of patient information (HIPAA). 

F. Provides an inclusive environment for peers, orientees and students. 

G. Voices difference in opinion professionally through appropriate channels. 

12. Assists in ensuring patient safety. 

13. Assumes responsibility for attending required education and training.

Qualifications

Education and Experience 

1. High School diploma or equivalent (GED) required.  

2. Current CPR certification required. 

3. Previous healthcare experience preferred. 

4. Knowledge of proper body mechanics preferred. 

Knowledge, Skills and Abilities 

1. Demonstrates maturity, tact, judgment and sensitivity to people.   

2. Ability to function independently with minimal supervision. 

3. Knowledgeable and supportive of patient and organizational confidentiality and related hospital policies.   

4. Ability to read and write required. 

5. Ability to learn and use computer systems. 

6. Utilizes effective communication skills and interpersonal relationship skills. 

7. Ability to respond to patient behavioral changes. 

8. Ability to organize work priorities, perform several duties simultaneously and function in stressful situations. 

9. Ability to work with others as a member of the healthcare team. 

10. Ability to complete documentation/forms related to observation of the patient.                              

11. Demonstrates strong verbal communication skills and excellent organizational skills. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

 Compensation

University of Maryland Medical System Glassdoor Company Review
3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
University of Maryland Medical System DE&I Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of University of Maryland Medical System
University of Maryland Medical System CEO photo
Mohan Suntha, MD, MBA
Approve of CEO

Average salary estimate

$39500 / YEARLY (est.)
min
max
$34000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join UM Capital Region Medical Center as a Unit Clerk to support the Behavioral Health unit on weekends.

Photo of the Rise User

The University of Maryland Medical Center is looking for a skilled Program Manager to lead and manage key healthcare initiatives focused on enhancing patient outcomes and operational efficiencies.

sbdinc Hybrid York, PA, United States
Posted 10 days ago

Join Stanley Black & Decker as a Service Technician I and be a part of a global team dedicated to excellence in tool repair and customer service.

The University of Arkansas for Medical Sciences is looking for dedicated Patient Care Technicians to join their team and support patient management in a collaborative healthcare setting.

Photo of the Rise User
Domino's Hybrid 4801 Linton Blvd Ste 2A, Delray Beach, FL
Posted 13 days ago

Join Domino's as a Customer Service Representative and experience a fun and energetic work environment while serving delicious pizzas.

Photo of the Rise User
Domino's Hybrid 3830 Ruckriegel Parkway, Jeffersontown, KY
Posted 5 days ago

Step into a dynamic role as an Assistant Manager at Domino’s, where your leadership will make a direct impact on our store's success and customer satisfaction.

DaVita Hybrid 03053 - Orange County Acutes
Posted 10 days ago

As a Registered Nurse at DaVita, you'll deliver compassionate nephrology care in a hospital setting, making a profound impact on patients with kidney disease.

Photo of the Rise User

Join Pacific Topsoils to enhance your customer service skills while working in the largest supplier of topsoil and landscaping materials in the Pacific Northwest.

Monarch Communities Hybrid E Mt Pleasant Ave, Livingston, NJ 07039, USA
Posted 12 days ago

Join Monarch Communities as a Care Manager, where your compassionate care will enrich the lives of our residents.

Photo of the Rise User

Join Fifth Third Bank as a part-time Customer Service Representative and provide outstanding service to our customers in Eddyville, KY.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
Photo of the Rise User
Posted 6 months ago

We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

1847 jobs
MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 23, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
52 people applied to Support Specialist at Vesta
S
Someone from OH, Delaware just viewed Scheduling Coordinator - FT at SeaWorld Entertainment
K
Someone from OH, Columbus just viewed Sales Associate-ANN at Knitwell Group
V
Someone from OH, Perrysburg just viewed Junior Project Manager * at Virtual Service Operations