Customer Onboarding Specialist - Contract to hire - job 1 of 3
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We are seeking a Customer Onboarding Specialist to join our team. As a specialist, you will be responsible for guiding new customers through the onboarding process, ensuring a smooth transition and successful integration of our products and services. Your main tasks will include conducting initial consultations, providing product demonstrations, and offering troubleshooting assistance. To excel... in this role, you should have exceptional communication skills and the ability to quickly establish rapport with customers. Experience in customer service or a similar role is preferred.
Responsibilities:
- Conduct initial consultations with new customers
- Provide product demonstrations
- Assist customers with troubleshooting
- Guide customers through the onboarding process
Requirements:
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to work independently and as part of a team
- Previous experience in customer service is a plus
- Familiarity with our products and services
Join our team and help us ensure a seamless onboarding experience for our valued customers