Licensed Optician, Part-Time - Manhasset

As a Part-Time Licensed Optician at Warby Parker, you will be responsible for assisting customers with their eyewear needs, taking precise measurements, fitting eyewear accurately, and ensuring that our products meet optical standards. You’ll also guide customers in understanding prescription terminology and help them select frames and lenses that suit their face fit and personal style.

To become a Licensed Optician at Warby Parker, you need to hold a dispensing optician license if your state requires it, or possess ABO certification in non-licensing states. Additionally, you should have a passion for the eyewear and retail industries, strong communication skills, and a commitment to providing exceptional service to customers.

A Part-Time Licensed Optician at Warby Parker will find a dynamic and engaging work environment. You will collaborate with a team of passionate individuals who support each other while taking their work seriously. The atmosphere emphasizes learning, creativity, and delivering outstanding customer experiences, making it an enjoyable place to grow professionally.

Warby Parker is dedicated to the professional growth of its Licensed Opticians through various career-advancing resources and benefits. You will have opportunities to refine your skills in customer service, expand your knowledge of eyewear products, and collaborate with your team to develop best practices for success in your role.

Warby Parker stands out as an employer for Licensed Opticians due to its commitment to social impact, creativity, and innovation in the eyewear industry. The company has a strong culture centered on vision care accessibility, offering employees a chance to be part of a mission-driven organization that values collaboration and customer satisfaction.

In answering this question, share your passion for eyewear and helping individuals enhance their vision. Highlight any personal experiences that led you to this career choice, such as having a family member needing glasses or a general interest in fashion and style.

To respond to this, focus on your approach to customer interactions. Explain how you actively listen to customer needs, seek to understand their preferences, and provide tailored recommendations, ensuring they feel valued and informed throughout their eyewear purchasing experience.

In your answer, provide a specific example where you remained calm and empathetic while addressing the customer’s concerns. Emphasize your ability to resolve their issues satisfactorily by maintaining professionalism and focusing on finding a suitable solution.

Mention the importance of continuous learning in the optical field. Discuss ways you keep updated such as reading industry publications, attending workshops or conferences, and engaging with peers to share knowledge about the latest eyewear trends and technologies.

Outline your method of simplifying complex terminology into relatable language. You can mention using analogies or visual aids to enhance understanding and ensuring you pause for questions, which promotes open communication with customers.

Emphasize the collaborative nature of the optical field. Discuss how teamwork enables efficient problem-solving, improves customer service, and creates a supportive work environment where everyone’s skills contribute to organizational success.

Discuss your time management and organizational skills. Describe how prioritizing customer needs based on urgency and appointment schedules helps you provide quality service while managing ongoing tasks effectively.

In your response, convey your alignment with Warby Parker’s values, especially their mission to provide accessible eyewear. Share your appreciation for their commitment to social good within the industry and how you want to contribute to that goal.

Explain that quality eyewear is essential not just for vision clarity but also for comfort and style. Stress that ensuring customers receive high-quality products positively impacts their satisfaction and aligns with your role as a Licensed Optician.

Indicate that you view feedback as a chance for growth. Share that you actively seek constructive criticism and are open to making changes based on feedback to enhance your performance, fostering a culture of continuous improvement.