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Chief of Staff to the CEO

ABOUT the CEO and URBAN VILLAGES

Grant McCargo is the founder and CEO of Urban Villages, a multi-billion dollar real estate firm focused on stewardship development and ecological design, developing buildings and neighborhoods that are as socially vibrant as they are ecologically sound. Grant’s professional mission – which he pursues via Urban Villages and other ventures and organizations – is to disrupt our existing patterns around the built environment. This position will be Grant’s Chief of Staff.

Urban Villages has acquired, developed, and managed over $3 billion in transformative mixed-use real estate assets in multiple markets. Our portfolio of projects includes the largest net-zero energy housing project in the US (West Village), the revitalization of Denver’s original main street (Larimer Square), the first carbon-positive hotel in the US (Populus), and one of the largest adaptive reuse LEED Platinum development in the country (RailSpur). Today, Urban Villages has:

  • Approximately $1B of mixed-use real estate assets under management 
  • Approximately $1.5B of development pipeline with land control
  • 35+ full time employees across four offices in Colorado, Washington, Wyoming, and Pennsylvania

Strategic market opportunities, along with a robust existing development pipeline, have provided the opportunity to expand our capital partnerships. Urban Villages has enjoyed industry-leading returns while delivering high quality, high-impact projects. The company is poised for substantial growth over the next decade, and is navigating a series of high-potential opportunities while working to develop the next generation of executive leadership. We are seeking new investor partners to join our existing investment group and expand our real estate investment capabilities.

ABOUT the ROLE

Grant is looking for a skilled, high-output operator with strong intuition for organizational dynamics and a capacity for critical thinking to help him increase his operating leverage both within Urban Villages and across a few external projects (including personal sustainable development projects, unrelated operating ventures, and personal projects such as writing multiple books). 

The essence of this role is enhancing and extending Grant’s leadership, by both making him more effective and by helping Grant and other organizational leaders make effective business decisions, at a fast pace, while executing adeptly. This will be the first time this role will exist at the company. 

In this role you will have direct exposure to executive decision-making in real estate, hospitality, wealth management and direct investing, navigating capital markets, philanthropic giving, and early stage operating venture development. You will play a key role in developing and enhancing the leadership team, including strategic planning, succession planning, executive role scoping and search, and other key workflows. Your work will touch many functions, most notably company strategy, recruiting and hiring, finance, legal & compliance, and research. 

This is not an executive assistant role. If once in this role you feel that an EA would be valuable, there is an opportunity to scope and hire that as a distinct role that would operate with your oversight.

As Grant’s Chief of Staff, you’ll be responsible for:

Principal Effectiveness

  • Establishing a clear understanding of Urban Villages, the leadership team and organizational dynamics, and the interplay of opportunities and challenges that it faces; building rapport with a range of leaders and staff of the company.
  • Maintaining a comprehensive list of Grant’s projects, commitments, and to-dos, organized by urgency, importance, and size of effort.
  • Running a consistent check-in cadence with Grant that works well for him.
  • Iteratively refining and perfecting Grant’s schedule and calendar; making sure that his meetings are correctly prioritized and strategically sequenced, not merely calendared with correct calendar information. 
  • Liaising with key leaders across the portfolio organizations to make sure that Grant is reviewing project work at the right stages of progress, that feedback is flowing effectively and without delay, and that work product across the portfolio is meeting standards or quality and rigor. 
  • Toggling between well-composed memos and deep dive discussions, to support Grant’s thinking and work style.
  • Overseeing the development of a briefing system (making use of virtual assistants and/or AI tools) so that Grant has key information about new people he is meeting.

Business Strategy

  • Supporting Grant in developing and deploying well-supported strategies and priorities for Urban Villages, and other organizations under his purview.
  • Advising and triangulating to determine that key org leaders are working on the highest leverage projects and initiatives, and that they have sound approaches and perspectives in doing so.
  • Developing quarterly portfolio progress review dashboards, workshops or other solutions to ensure momentum is building for Urban Villages.
  • Conducting and overseeing market research, building simple models, and otherwise contributing to conviction for or against various projects and/or capital deployment strategies.
  • Developing an operating plan for Urban Villages, and similar plans for other organizations under Grant’s purview.

Org Building

  • Developing comprehensive plans for team-building inside the organizations within Grant’s purview.
  • Support onboarding, ramp-up, and development of new executives.
  • Project manage the drafting and revising of role scopes for various leadership and operational roles across the portfolio.
  • Designing and coordinating interview processes, and leading or joining interviews on relevant searches.
  • Overseeing final stages of hiring, including background checks, reference checks, offer letters, employment agreements, and onboarding plans.
  • Liaising with any recruiters, talent advisors, or other stakeholders throughout hiring processes, to get positive outcomes.

Special Projects

  • Surfacing, scoping, and personally owning or delegating a wide-ranging set of special projects, from corporate structuring to real estate development pro formas to industry trend analysis.
  • Supporting Grant in writing one or more books in the coming years, including owning the process to find & vet an agent, publisher, supporting writer(s), etc.

IDEAL CANDIDATE

You are a great fit for this position if you:

  • Have an elite level of effectiveness, and the ability to enhance others’ effectiveness when collaborating with them. You are highly organized, with innate strengths in sense-making, rapport-building, strategic prioritization, and business writing
  • Have experience in a top-tier management consulting context, or similar work environments that require fast and accurate analysis of organizations and strategies, structured business and thinking, and persuasive business communications.
  • Have an MBA or other graduate degree from a competitive and well-respected program. (Bonus points if you also have a law degree.)
  • Have an entrepreneurial spirit, high energy level, and operating experience in multiple business contexts, especially successful startups or other environments that correctly balanced quality of work with rigor of pace.
  • Have discerning taste and high standards when it comes to food & beverage experiences, hospitality, and design. 
  • Have deep comfort with a wide range of digital tools, and good judgment about when it actually makes sense to invest further in (new) systems and/or additional process.
  • Are ready to sink your teeth into a multi-year role, with the ability to create very large business outcomes if you do your job well.
  • Experience with family offices with operating entities, and/or real estate development, is a major plus.

LOCATION & TRAVEL

This role must be based in Denver or San Francisco. Candidates who can be based in Denver are preferred. Seasonal work travel (~25%) will be required, to spend time with Grant and other stakeholders in whichever of the above locations you are not based out of, as well as the Teton County, WY.

Compensation for this role includes competitive base salary based on candidate background (target range is $175-225K) and performance bonuses, with comprehensive health insurance. This role is a unique opportunity to learn from and support an industry leading family office, with the ability to shape and deliver large projects.  This role has a long runway, and will open many career doors if done with excellence.

Average salary estimate

$200000 / YEARLY (est.)
min
max
$175000K
$225000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff to the CEO, Urban Villages

Are you ready to take on an exciting challenge and join Urban Villages as the Chief of Staff to Grant McCargo, the visionary CEO? This unique position offers a fantastic opportunity to increase organizational effectiveness and influence decision-making in a multi-billion dollar real estate firm that prioritizes ecological design and stewardship development. As Grant’s right-hand person, you'll get to navigate the fast-paced world of real estate while supporting innovative projects like the largest net-zero energy housing project in the US and the first carbon-positive hotel. Your responsibilities will include managing Grant's commitments, refining his schedule, and facilitating effective communication across the leadership team. With this diverse role, you'll have the chance to shape organizational strategy, contribute to special projects, and even help shape the development of new leaders within the firm. We’re looking for someone who is not only incredibly organized but also possesses a keen intuition for organizational dynamics, ensuring that each initiative is tackled with the highest quality of work. If you thrive in a collaborative environment and have a passion for impactful real estate projects, this could be the perfect fit for you. Joining Urban Villages means stepping into a purpose-driven role where your contributions will not only elevate the leadership team but also drive transformative change in communities across the nation.

Frequently Asked Questions (FAQs) for Chief of Staff to the CEO Role at Urban Villages
What are the responsibilities of the Chief of Staff to the CEO at Urban Villages?

The Chief of Staff to the CEO at Urban Villages will play a pivotal role in enhancing operational effectiveness and supporting Grant McCargo in navigating strategic decision-making. Key responsibilities include managing the CEO's commitments, refining his schedule, and facilitating communication across leadership and departmental teams. This position also involves developing business strategies, overseeing project management, and contributing to special initiatives that align with Urban Villages' goals.

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What qualifications are required for the Chief of Staff to the CEO position at Urban Villages?

Candidates for the Chief of Staff to the CEO position at Urban Villages should possess an elite level of effectiveness with a strong background in management consulting or similar environments. An MBA or graduate degree from a competitive program is essential, and a law degree is a plus. The ideal candidate will have experience in fast-paced settings, excellent organizational skills, and a keen understanding of digital tools, alongside a passion for impactful real estate and design.

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What kind of experience is preferred for the Chief of Staff role at Urban Villages?

Ideal candidates for the Chief of Staff to the CEO at Urban Villages should have substantial experience in top-tier management consulting, entrepreneurial ventures, and possibly family office operations. A background in real estate development, paired with high standards for quality work and a strong analytical mindset, will be highly beneficial in this role. Experience in successful startups or dynamic business contexts is particularly advantageous.

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What is the work environment like for the Chief of Staff to the CEO at Urban Villages?

The work environment for the Chief of Staff to the CEO at Urban Villages is collaborative and innovative, where high energy and passion for transformative projects are celebrated. The role requires a self-starter who is comfortable navigating complex organizational dynamics and enjoys working closely with various leaders to foster strategic planning and execution. Exposure to decision-making in various sectors will provide a rich learning experience.

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What kind of growth opportunities are available for the Chief of Staff to the CEO at Urban Villages?

The Chief of Staff to the CEO at Urban Villages will have exceptional growth opportunities, not only in their professional development but also in shaping the future of the organization. With continuous exposure to executive-level decision-making, the chance to lead projects, and the potential to develop new leaders, this multi-year role offers the pathway to substantial career advancement in impactful real estate and leadership.

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Common Interview Questions for Chief of Staff to the CEO
How do you prioritize tasks when supporting an executive like the CEO at Urban Villages?

When prioritizing tasks for an executive like the CEO at Urban Villages, it's crucial to assess each task's urgency, importance, and alignment with overall organizational goals. I recommend using a system to categorize tasks, ensuring that strategic initiatives take precedence. Regular check-ins with the CEO can also help refine priorities and adjust as needed.

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Can you describe your experience with strategic planning at a previous role?

In my previous role, I was deeply involved in strategic planning by conducting market research, facilitating workshops, and developing execution timelines for various initiatives. By collaborating closely with department heads, I helped ensure that our plans were not only actionable but also aligned with the overall mission and goals of the organization.

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What tools or systems do you use for effective time management?

I rely on a combination of digital tools and traditional methods for time management. Utilizing calendar applications for scheduling, task management software for tracking projects, and setting reminders for follow-ups all contribute to my overall efficiency. Additionally, I prioritize daily and weekly planning sessions to ensure that my schedule aligns with overall objectives.

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How would you handle a situation where there’s a conflict between team members?

In the event of a conflict between team members, I would facilitate a resolution by ensuring open communication. I would bring the parties together to discuss their perspectives and identify common ground. Encouraging a collaborative approach allows for a more positive outcome while maintaining team morale and productivity.

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What do you believe are the key qualities of a successful Chief of Staff?

A successful Chief of Staff should possess exceptional organizational skills, strong interpersonal abilities, and the capacity for critical thinking. Being adaptable and having a strategic mindset is essential, along with the ability to build rapport across different teams while maintaining a focus on effectiveness and productivity.

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How do you plan to support the CEO in personal projects, such as writing a book?

To assist the CEO with personal projects like writing a book, I would begin by understanding their vision and objectives for the project. I would help by coordinating research, managing timelines, and finding suitable publishing avenues while ensuring that the process integrates smoothly with their professional schedule.

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Describe a time when you contributed to a special project. What was your role?

In a previous role, I contributed to a special project involving the launch of a new product line. My responsibilities included conducting market analysis, gathering insights from key stakeholders, and coordinating cross-departmental meetings to ensure effective collaboration. This experience highlighted my ability to manage diverse inputs and maintain momentum for the project.

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How do you ensure effective communication across different departments in an organization?

To ensure effective communication, I advocate for regular updates and established channels for sharing information. Utilizing collaborative platforms and scheduling cross-functional meetings can foster transparency. It’s also vital to create a culture of openness, where team members feel encouraged to share insights and feedback.

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What strategies do you employ to maintain your professional relationships?

Maintaining professional relationships involves consistent communication and active engagement. I prioritize scheduling regular check-ins or catch-ups with colleagues and stakeholders. Utilizing follow-ups after meetings and being approachable for discussions helps build trust and rapport while keeping lines of communication open.

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How would you assess the effectiveness of the leadership team at Urban Villages?

Assessing the leadership team’s effectiveness would involve evaluating their alignment with organizational goals, their decision-making processes, and feedback from team members. I would also suggest conducting regular reviews to analyze performance metrics and encourage open dialogue to identify areas for improvement and commend strengths.

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Full-time, hybrid
DATE POSTED
December 15, 2024

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