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General Maintenance Technician - HVAC Specialist I (Fort Drum Mountain Community Homes)

WinnCompanies is searching for a General Maintenance Technician - HVAC Specialist I to join our military housing team at Fort Drum, NY.


In this role, you will be responsible for performing maintenance functions in the community, particularly when it comes to repairing, troubleshooting, and replacing HVAC systems and parts.


Please note that the pay range for this position is $23.89 to $26.28 per hour, depending on experience.


Responsibilities
  • Identify, diagnose, repair, and complete advanced troubleshooting to include all components and replacement of HVAC systems and parts.
  • Diagnose HVAC issues, such as no heat or no air.
  • Understand pressures and system capabilities, including freon.
  • Replace commonly-used parts in HVAC systems.
  • Assist with replacement of full HVAC systems.
  • Respond to service calls related to residential maintenance, such as plumbing, electrical, carpentry, and appliances.
  • Complete service calls/Change of Occupancy Maintenance work.
  • Complete repairs as directed by immediate supervisor or other organization management representatives. 
  • Transport, install, and connect stoves, refrigerators, dishwashers, and other electrical and gas appliances. 
  • Transport equipment, furnishings, and appliances to job sites, load and unload trucks.
  • Respond to and complete on-call after hours emergency and urgent repairs.
  • Operate power tools and power equipment.
  • Update work order status, including time, materials, and notes on mobile devices provided.
  • Keep supervisor well-informed of activities, results, and potential problems, while recommending corrective actions to supervisor. 
  • Work cooperatively and conduct oneself professionally when in contact with customers, staff, contractors, and the public.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of HVAC experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
  • Current HVAC license.
  • EPA certification.
  • Proficiency in carpentry, electrical, plumbing, flooring, or appliances.
  • Ability to provide basic tools and equipment necessary to perform daily duties. 
  • Solid customer service skills.
  • Basic familiarity with computers and web-based applications.
  • Ability to read and write in English, in order to understand basic instructions and take direction from supervisors.
  • Ability to plan, organize, and prioritize work.


Preferred Qualifications
  • Vocational or technical training.


$23.89 - $26.28 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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Average salary estimate

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$49653K
$54794K

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What You Should Know About General Maintenance Technician - HVAC Specialist I (Fort Drum Mountain Community Homes), WinnCompanies

WinnCompanies is on the lookout for a motivated and skilled General Maintenance Technician - HVAC Specialist I to join our amazing military housing team at Fort Drum, NY. This position is not just about fixing HVAC systems; it’s a chance to be part of a community that supports military families and makes a real difference every day. In this role, you’ll diagnose and repair HVAC systems, ensuring residents stay comfortable year-round. You’ll also tackle a variety of maintenance tasks such as plumbing, electrical works, and appliance repairs. With a pay range of $23.89 to $26.28 per hour, depending on your experience, your skills will be put to good use. We’re looking for someone who thrives in a fast-paced environment, values teamwork, and takes pride in their work. Don’t forget about the fantastic benefits we offer, from generous time off to various healthcare plans and a 401(k) with company match. If you’re someone who brings solid customer service skills and can navigate basic technology, we want to hear from you! Join us at WinnCompanies and be part of a team dedicated to enhancing living spaces for our heroes.

Frequently Asked Questions (FAQs) for General Maintenance Technician - HVAC Specialist I (Fort Drum Mountain Community Homes) Role at WinnCompanies
What are the responsibilities of a General Maintenance Technician - HVAC Specialist I at WinnCompanies?

As a General Maintenance Technician - HVAC Specialist I at WinnCompanies, you'll be responsible for diagnosing, repairing, and troubleshooting HVAC systems, as well as performing various maintenance tasks like plumbing and electrical repairs. Your role includes managing service calls, responding to urgent situations, and collaborating with your team to ensure a high standard of living for residents.

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What qualifications do I need to apply for the General Maintenance Technician - HVAC Specialist I position?

To apply for the General Maintenance Technician - HVAC Specialist I position at WinnCompanies, candidates need a high school diploma or GED, at least 1-3 years of HVAC experience, a valid driver's license, current HVAC license, and EPA certification. Proficiency in carpentry, plumbing, and appliances, along with strong customer service skills, is also essential.

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What is the pay range for General Maintenance Technician - HVAC Specialist I at WinnCompanies?

The pay range for the General Maintenance Technician - HVAC Specialist I at WinnCompanies is between $23.89 and $26.28 per hour, depending on your experience. This competitive salary reflects the value we place on skilled technicians in our mission-driven environment.

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What benefits does WinnCompanies provide for General Maintenance Technician - HVAC Specialist I employees?

Employees in the General Maintenance Technician - HVAC Specialist I position at WinnCompanies enjoy a comprehensive benefits package, including generous time off policies, healthcare options, a 401(k) plan with a company match, and tuition reimbursement. Additional perks such as a Wellbeing program and Employee Corporate Discounts enhance your work experience.

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How does WinnCompanies support career growth for General Maintenance Technician - HVAC Specialist I?

WinnCompanies is committed to supporting the career growth of employees in the General Maintenance Technician - HVAC Specialist I role through multi-faceted leadership and learning opportunities. We encourage professional development to help you advance your skills and move forward in your career with us.

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Common Interview Questions for General Maintenance Technician - HVAC Specialist I (Fort Drum Mountain Community Homes)
Can you explain your experience with HVAC systems?

When answering this question, detail your hands-on experience with HVAC systems, including troubleshooting, repairs, and maintenance. Highlight any specific systems you’ve worked on and scenarios where you diagnosed complex issues succeeding in resolving them.

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What steps do you follow to diagnose HVAC problems?

Explain your diagnostic approach, including checking system pressures, reviewing error codes, and examining components. Demonstrating a systematic process will showcase your thoroughness and expertise in HVAC maintenance.

Join Rise to see the full answer
How do you prioritize your tasks in a busy environment?

Discuss how you assess urgency based on resident needs and service request status. Providing examples of how you’ve managed multiple tasks effectively will strengthen your answer.

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Describe a time when you had to work cooperatively with a team.

Share a specific example when collaboration enhanced job outcomes. Focus on how communication, teamwork, and shared goals contributed to completing tasks or improving processes efficiently.

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What do you consider essential customer service skills in your role?

Discuss the importance of active listening, clear communication, and responsiveness. Sharing anecdotes where you provided exceptional customer service will illustrate the value you place on resident satisfaction.

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How do you stay updated with the latest HVAC technologies?

Mention resources such as industry certifications, workshops, and online forums. This shows your commitment to professional development and staying current with technology advancements in HVAC.

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What approach do you take for emergency repairs?

Explain your immediate response strategy, emphasizing safety protocols, assessment of the situation, and prioritizing resident comfort. Highlighting past experiences dealing with emergencies can be effective.

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Can you talk about your experience with plumbing or electrical repairs?

Share specific examples of plumbing or electrical work you've performed, addressing any challenges you've overcome. This demonstrates your versatility beyond HVAC skills.

Join Rise to see the full answer
How would you handle a difficult resident?

Discuss the importance of empathy, patience, and effective communication. Provide a scenario where you successfully resolved an issue with a resident, showcasing your conflict resolution skills.

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Why do you want to work at WinnCompanies as a General Maintenance Technician - HVAC Specialist I?

Express your admiration for WinnCompanies’ mission and commitment to community service, mentioning specific aspects of the company culture or benefits that resonate with your career goals and values.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
December 12, 2024

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