Job details
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Senior Technical Support Analyst
Urbint is seeking a Senior Technical Support Analyst to oversee performance and stability of critical business applications, ensuring seamless operations and enhancing application functionality.
Skills
- Application support experience
- Strong troubleshooting skills
- Software systems expertise
- Problem-solving skills
- Communication skills
- Proficiency in SQL
- Leadership abilities
- Customer service skills
Responsibilities
- Diagnosing, troubleshooting, and resolving advanced application issues.
- Collaborating with business units to gather and analyze requirements.
- Developing and implementing monitoring and performance tuning strategies.
- Designing and conducting training sessions for end-users.
- Creating and updating technical documentation and policies.
- Identifying opportunities for system optimization.
- Managing relationships with external vendors.
- Evaluating and integrating new technologies.
Education
- Bachelor's degree in Computer Science or related field
Benefits
- Generous medical, dental, & vision insurance coverage
- 401k company match
- Flexible PTO policy
- Work from anywhere flexibility
- Competitive compensation
To read the complete job description, please click on the ‘Apply’ button
Urbint Glassdoor Company Review
Corey Capasso
3.5
Urbint DE&I Review
3.2
CEO of Urbint
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By
Urbint
Building a world with zero safety incidents.
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BADGES 
CULTURE VALUES
Social Impact Driven
Mission Driven
Inclusive & Diverse
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Paid Volunteer Time
Learning & Development
Education Stipend
Social Gatherings
WFH Reimbursements
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$85,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 13, 2024
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