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TravelBank Partnerships Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking an experienced Partnerships Manager to lead and expand our relationship network across the travel industry. In this role, you will build and optimize strategic partnerships with hotels, car rental agencies, airlines, and other relevant travel providers. You will be accountable for driving revenue through these partnerships, identifying new opportunities for deeper collaboration, and ensuring long-term value for both TravelBank and our partners.

Key Responsibilities 

Partnership Development & Management 

  • Identify, negotiate, and establish new partnerships with hotels, airlines, car rental agencies, and other key travel industry providers. 

  • Serve as the primary point of contact for all partner-related activities, ensuring strong communication and mutual success. 
     

Revenue Optimization 

  • Collaborate with internal teams (Finance, Product, Sales) to analyze partnership performance and optimize revenue opportunities. 

  • Track and report on key performance metrics (e.g., bookings, revenue, customer satisfaction) and develop strategies to improve results. 
     

Strategic Growth & Collaboration 

  • Work closely with partners to identify expansion opportunities, new product integrations, or marketing initiatives that benefit both organizations. 

  • Maintain an in-depth understanding of market trends and competitor offerings to suggest creative, mutually beneficial solutions. 
     

Contract Negotiation & Relationship Building 

  • Negotiate commercial terms, service-level agreements, and pricing structures to secure competitive deals for TravelBank and its customers. 

  • Foster positive, collaborative relationships with partner executives and key decision-makers. 
     

Cross-Functional Coordination 

  • Coordinate with TravelBank’s Marketing, Product, and Customer Success teams to ensure seamless execution of partner programs and promotions. 

  • Advocate for partner-related product enhancements or operational improvements, relaying partner feedback to internal teams. 
     

Industry Expertise & Thought Leadership 

  • Stay current with trends and best practices in travel management, fintech, and partner management. 

  • Represent TravelBank at industry events, conferences, and partner meetings to elevate brand visibility and foster new relationships. 

Basic Qualifications

  • Bachelor’s degree, or equivalent work experience

  • Typically eight or more years of relevant experience

Preferred Skills/Experience

  • 5+ years of partner management, channel management, or business development experience, ideally within the travel or payments industries.

  • Industry Knowledge

  • Familiarity with travel distribution systems, corporate travel programs, and payment technologies is highly preferred.

  • Understanding of revenue management principles and partnership lifecycle best practices.

  • Skills & Competencies

  • Proven ability to develop and maintain strategic partnerships that drive revenue and enhance product offerings.

  • Strong analytical skills to evaluate partnership performance, identify trends, and propose data-driven improvements.

  • Excellent communication and negotiation skills, with the ability to influence stakeholders and achieve mutually beneficial outcomes.

  • Self-starter with strong project management skills and the ability to handle multiple priorities in a fast-paced environment.

Location:  The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Average salary estimate

$120900 / YEARLY (est.)
min
max
$105400K
$136400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About TravelBank Partnerships Manager, U.S. Bank

At U.S. Bank, we're thrilled to announce the opening for a TravelBank Partnerships Manager in Minneapolis, MN! If you are passionate about the travel industry and enjoy building connections, this could be the perfect opportunity for you. In this position, you'll play a crucial role in cultivating and optimizing partnerships with key players in the travel sector, including hotels, airlines, and car rental agencies. Your experience will shine as you identify new partnerships and enhance existing ones, ensuring that both TravelBank and our partners gain significant value from the relationship. You will collaborate internally with finance, product, and sales teams to track metrics and develop strategies that drive revenue. Additionally, you’ll be at the forefront of market trends, representing TravelBank at industry events and conferences. If you have a background in partner management or business development, and possess excellent communication and negotiation skills, then we want to hear from you! Your journey with U.S. Bank will be filled with opportunities to learn and grow, allowing you to thrive in your career from day one. We can’t wait to welcome you aboard!

Frequently Asked Questions (FAQs) for TravelBank Partnerships Manager Role at U.S. Bank
What responsibilities does the TravelBank Partnerships Manager at U.S. Bank have?

The TravelBank Partnerships Manager at U.S. Bank is responsible for developing and managing relationships with various partners in the travel industry, such as hotels, airlines, and car rental agencies. This role involves identifying new partnership opportunities, optimizing revenue through collaboration, and serving as a primary contact for all partner-related communications. Furthermore, the manager must track key performance metrics and report on partnership success, while also working closely with internal teams to maximize partnership benefits.

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What qualifications are needed to become a TravelBank Partnerships Manager at U.S. Bank?

To be considered for the TravelBank Partnerships Manager position at U.S. Bank, candidates typically need a bachelor’s degree or equivalent experience along with at least eight years of relevant experience in partner management, channel management, or business development. Preferred candidates will have at least five years of direct experience in the travel or payments industry, with a strong understanding of travel distribution systems and revenue management principles.

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What types of companies will the TravelBank Partnerships Manager work with?

As a TravelBank Partnerships Manager at U.S. Bank, you'll collaborate primarily with key players in the travel industry, including hotels, airlines, car rental firms, and other travel service providers. The role requires you to negotiate and establish partnerships that drive mutual business growth and enhance product offerings for TravelBank customers.

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How does the role of TravelBank Partnerships Manager contribute to U.S. Bank’s goals?

The TravelBank Partnerships Manager plays a pivotal role in U.S. Bank’s strategy by fostering strategic partnerships that lead to increased revenue and improved customer satisfaction. By identifying new collaboration opportunities and driving them to fruition, this role directly impacts the growth of TravelBank while ensuring that partners benefit from their relationship with U.S. Bank, aligning with the company's mission to support its customers and communities.

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What skills are essential for success as a TravelBank Partnerships Manager at U.S. Bank?

Success as a TravelBank Partnerships Manager at U.S. Bank requires a strong set of skills, including negotiation and communication abilities, analytical skills to evaluate performance, and project management skills to juggle multiple priorities. Being a self-starter who understands the travel and fintech industries can significantly enhance your effectiveness in this role, allowing you to build and maintain impactful partnerships.

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Common Interview Questions for TravelBank Partnerships Manager
Can you describe your experience with partner management?

When answering this question, be sure to highlight specific experiences where you successfully managed partnerships, the strategies you employed to nurture relationships, and the results achieved. Include metrics like revenue growth or improved customer satisfaction to showcase your impact.

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What strategies do you use to negotiate partnerships effectively?

For this question, discuss your approach to negotiation, including how you prepare for discussions, identify mutually beneficial outcomes, and maintain positive relationships during negotiations. Providing an example of a successful negotiation can further strengthen your answer.

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How do you measure the success of partnerships?

In your response, explain that you measure partnership success through key performance indicators such as revenue generated, customer satisfaction ratings, and engagement metrics. Describe your process for analyzing this data and how it informs your strategy for future partnerships.

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What do you consider the biggest challenge in partner management?

Recognize that challenges may vary widely, but focus on a common issue like aligning goals with partners or managing expectations. Then, elaborate on how you would creatively solve such issues, possibly through communication or strategic adjustments.

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Can you provide an example of a successful partnership you managed?

Share a specific case where you established a significant partnership, detailing your role, the strategies you implemented, and the outcomes. Highlight metrics and any unique challenges and solutions that illustrate your skills.

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How do you stay updated with industry trends?

Explain your methods for staying informed, such as attending industry events, subscribing to relevant publications, networking with professionals, or participating in webinars. This shows your commitment to continuous learning, essential for a role in partnerships management.

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What is your approach to cross-functional collaboration?

Describe your experience working with different teams, emphasizing communication and understanding various departmental goals. Provide an example of a successful cross-functional project that benefited from your collaboration skills.

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How do you handle conflicts with partners?

Discuss your conflict resolution strategies, focusing on open communication, empathy, and finding common ground. You can share an experience where you resolved a conflict and maintained a strong relationship with the partner.

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What software or tools do you use for project management?

Mention specific software tools you are familiar with, such as CRM systems, collaboration platforms, or project management tools (e.g., Asana, Trello). Explain how you leverage these tools to enhance efficiency in managing partnerships.

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What are the key qualities you think a successful Partnerships Manager should have?

Outline essential traits, such as strong interpersonal skills, analytical thinking, adaptability, and a proactive mindset. Provide examples of how these qualities have contributed to your past successes in partner management.

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U.S. Bancorp, with approximately 70,000 employees and $601 billion in assets as of September 30, 2022, is the parent company of U.S. Bank National Association. The Minneapolis-based company serves millions of customers locally, nationally and glob...

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DATE POSTED
April 18, 2025

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