Contract and Compliance Manager - P2386-NH2715

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.  

Find out more at: www.gouspack.com 

At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! 

USPack’s Benefits for Full Time positions include: 

• 401(K) 

• Health Insurance 

• Disability/Life Insurance 

• Paid Time Off (PTO) 

• Paid Holidays 

USPack’s Benefits for Part Time positions include: 

• 401(K) 

• Paid Sick Time 

The Contracts and Compliance Manager is responsible for our contractor compliance team and ensuring our contractual agreements and compliance standards are expertly managed and upheld. In this dynamic position, you will utilize your expertise to oversee contract negotiations, monitor compliance adherence, and provide strategic guidance to support our business goals. Your contributions will be essential in maintaining the integrity and efficiency of our Independent Contractor (IC) operating model.

To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individual tasks shall include but not be limited to the following:

• Oversee the IC Compliance team including responsibility for all tasks, processes, output and performance management.  
• Assist department head with the management of legal matters for USPack, including but not limited to discovery, analysis, reporting, file monitoring, and liaising with external counsel and/or insurers. 
• Develop, review, and negotiate all contracts to ensure compliance with company policies and legal requirements.
• Oversee and/or participate in the end-to-end commercial contracting processes. 
• Monitor contract performance and ensure all parties adhere to stipulated terms and conditions.
• Review all commercial agreements, conducting risk assessments on terms and conditions, and recommend strategies and language for risk mitigation.
• Draft contract amendments and ensure executed copies are received and maintained. 
• Maintain an organized system for managing and tracking all contract-related documentation including terms and milestones.
• Responsible for ensuring all relationships have executed contracts and, when required, SOW’s and/or SLA’s.  
• Coordinate with all relevant departments to ensure alignment and compliance.
• Notify cross functional teams of upcoming contract milestones including but not limited to, contract expirations/renewals, rate increases, etc.
• Analyze contract data and prepare reports on contract status, compliance, and modifications.
• Provide expert guidance on contract management processes and best practices.
• Resolve conflicts and disputes related to contract terms and performance, including with external contacts.
• Conduct regular audits to ensure compliance with contractual obligations and regulatory standards.
• Stay updated on industry trends, laws, and regulations affecting contract and compliance management.
• Assist in the development and implementation of contract policies and procedures.
• Train and support team members and stakeholders on the IC operating model, contract compliance requirements and processes.
• Additional duties as assigned.

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• High attention to detail and strong organizational capabilities.
• Proven ability to draft, review, and negotiate complex contracts.
• Familiarity with industry regulations and standards relevant to the logistics industry.
• Ability to work independently and manage multiple projects simultaneously.
• Demonstrated experience in risk assessment and mitigation.
• Ability to maintain confidentiality and handle sensitive information.

• Bachelor’s degree in Business Administration, Law, or a related field required.
• Minimum of 5 years of experience in contract management or compliance roles.
• Strong understanding of contract law and regulatory compliance standards required.
• Proficient in contract management software and Microsoft Office Suite.
• Experience in working with cross-functional teams and stakeholders.
• Certified Compliance and Ethics Professional (CCEP) or equivalent certification is a plus.

Shift Days: Monday-Friday

Shift Hours: 8:00AM-5:00PM (Available to work extra hours, weekends, and holidays preferred.)

Pay Rate: up to $80,000 salaried

Travel Requirement: On occasion as needed

At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.  

We are: 

Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion. 

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. 

Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it. 

Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. 

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at:  recruiting@gouspack.com