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Optical Sales Associate 11201

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Associate delivers excellence to provide a professional and positive experience for all patients, customers, colleagues, and business partners and works with the Optical Sales Manager in the:

  • Commitment to deliver excellence in customer service and satisfaction
  • Driving of sales and controlling expenses
  • Accountability to achieve personal and store goals
  • Execution of effective operational and procedural processes
  • Engaging with patients and customers to fulfill prescriptive eyewear needs

What we need:

  • Optical / Retail skills preferred
  • Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
  • Polished and professional communication and customer-centric service skills
  • Able to use POS and computer systems
  • Capable of working with and servicing and interacting with diverse people
  • Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
  • Reliability and punctuality in attendance
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
  • Ability to meet the physical needs of the job and multi-task in a busy work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Optical Sales Associate 11201, U.S .Vision

Are you ready to take your retail skills and passion for eye care to the next level? Look no further than the Optical Sales Associate position at US Vision! With a rich heritage in eye care spanning over 100 years, US Vision is committed to providing exceptional customer service and high-quality eyewear. As an Optical Sales Associate, you will play a vital role in delivering a positive experience for our patients and customers while assisting them with their prescriptive eyewear needs. You'll work closely with the Optical Sales Manager to drive sales, achieve store goals, and ensure smooth daily operations. If you have a knack for connecting with customers and a dedication to helping others, this is the perfect role for you! We are looking for candidates with optical or retail skills, polished communication abilities, and a strong customer-centric attitude. At US Vision, we value diversity and are proud to offer a workplace free from discrimination, ensuring equal opportunities for everyone. So, if you're eager to learn, flexible with your schedule, and ready to engage with a diverse clientele, come join our team! Whether you're helping someone find the perfect pair of glasses or educating them about their options, you'll find your role rewarding both personally and professionally. Join us in delivering optical excellence and making a difference in people's lives, one pair of glasses at a time. Apply now and become part of the US Vision family!

Frequently Asked Questions (FAQs) for Optical Sales Associate 11201 Role at U.S .Vision
What are the key responsibilities of an Optical Sales Associate at US Vision?

As an Optical Sales Associate at US Vision, your primary responsibilities include delivering excellent customer service, driving sales, and assisting the Optical Sales Manager in achieving store goals. You will engage with patients to understand their eyewear needs, recommend suitable products, and educate them about their purchases, all while ensuring a professional and positive experience.

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What qualifications do I need to become an Optical Sales Associate at US Vision?

To qualify for the Optical Sales Associate position at US Vision, having retail or optical experience is preferred. Key qualifications include effective communication skills, self-motivation, and the ability to connect with diverse customers. Familiarity with POS and computer systems is also necessary for success in this role.

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How does US Vision promote equal employment opportunities for Optical Sales Associates?

US Vision is dedicated to fostering an inclusive workplace and adheres to the principles of equal employment opportunity. This commitment means that all hiring decisions for the Optical Sales Associate position are based on job requirements and individual qualifications, free from discrimination based on several factors, including race, religion, or gender identity.

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What kind of work environment can I expect as an Optical Sales Associate at US Vision?

As an Optical Sales Associate at US Vision, you can expect a dynamic and customer-focused environment. The role involves multitasking in a busy setting, with daily interactions with diverse customers and responsibilities including sales, problem-solving, and operational procedures, all while maintaining professionalism and a positive attitude.

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What benefits does US Vision offer to Optical Sales Associates?

US Vision offers a comprehensive benefits package for Optical Sales Associates, including health care plans (medical, dental, and vision), retirement plans (401k, IRA), life insurance options, and paid time off for vacations, sick leave, and public holidays. This reflects our commitment to supporting the well-being of our employees.

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Common Interview Questions for Optical Sales Associate 11201
How do you approach customer interactions as an Optical Sales Associate?

When approaching customer interactions as an Optical Sales Associate, focus on understanding their needs. Listen actively, ask questions, and provide tailored recommendations. Use your product knowledge to educate them and ensure they feel valued and informed.

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Can you describe a time you exceeded a customer's expectations?

To effectively answer this question, think of a specific instance where you went above and beyond for a customer. Share how you identified their needs, the actions you took, and the positive feedback you received.

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How would you handle a situation where a customer is dissatisfied with their purchase?

In this situation, it’s vital to remain calm and empathetic. Start by listening to the customer's concerns, apologize for their dissatisfaction, and offer a solution that aligns with US Vision's policies, such as an exchange or refund.

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What skills do you possess that make you suitable for the Optical Sales Associate role?

Highlight skills such as excellent communication, a customer-focused approach, sales ability, and adaptability. Provide examples of how you've utilized these skills in previous retail or optical experiences.

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How do you stay motivated in a fast-paced retail environment?

Discuss your enthusiasm for helping customers and achieving sales goals as key motivators. Mention techniques such as setting personal targets and celebrating small victories during busy days.

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What sales strategies have you used in the past?

Identify a few effective sales strategies, such as building rapport, actively listening to customer needs, and presenting tailored solutions. Use examples from previous experiences that demonstrate these techniques in action.

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How would you educate a customer about different eyewear options?

Start by asking the customer about their lifestyle and visual needs. Use that information to explain the benefits of different eyewear options and guide them through the decision-making process comprehensively.

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How do you prioritize tasks during peak business hours?

Explain your approach to prioritization, such as assessing urgent customer needs first and managing tasks like restocking or organizing displays during quieter moments. Emphasize the importance of teamwork and communication.

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Why do you want to work at US Vision as an Optical Sales Associate?

Share your admiration for US Vision's commitment to quality eye care and customer service. Express how the company’s values align with your own, and highlight your enthusiasm for contributing to a team dedicated to excellence.

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What do you think are the key qualities of a successful Optical Sales Associate?

Key qualities include a strong customer service orientation, effective communication skills, a willingness to learn, and the ability to adapt to diverse customer needs. Highlight how these qualities contribute to successful experiences in retail environments.

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U.S. Vision, located in Glendora, New Jersey, is a manufacturer and distributor of prescription glasses and optical lenses.

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DATE POSTED
February 14, 2025

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