Chief of Staff - SEVP Health

The Chief of Staff at UT Health San Antonio plays a crucial role in managing the office of the Senior Executive Vice President (SEVP) of Health Affairs. This includes overseeing day-to-day operations, assisting the SEVP with task prioritization, and managing sensitive matters. Additionally, the CoS ensures exceptional service to all stakeholders and leads special projects that align with the SEVP’s vision.

Candidates for the Chief of Staff at UT Health San Antonio should possess a strong educational background, typically holding a graduate degree in a relevant field. Experience in leadership roles, preferably within healthcare or academic settings, is highly desirable. The role requires excellent communication and organizational skills, as well as the ability to work independently and manage complex tasks.

The Chief of Staff at UT Health San Antonio supports the SEVP in executing their strategic vision, which directly contributes to the organization's goals. By mobilizing resources effectively, managing special projects, and fostering strategic relationships, the CoS helps ensure that initiatives align with the broader objectives of the Health Science Center.

A successful Chief of Staff at UT Health San Antonio should possess strong leadership and interpersonal skills, allowing them to engage with various stakeholders effectively. Problem-solving abilities, adaptability, and strategic thinking are also essential qualities, ensuring they can navigate the complex healthcare environment while supporting the SEVP’s initiatives.

The Chief of Staff at UT Health San Antonio is part of a collaborative environment where teamwork is essential. The CoS works closely with the SEVP, office staff, and various departments across the university. Building strong relationships and understanding the operational dynamics foster an efficient workflow and enable the CoS to represent the SEVP effectively.

To prioritize tasks effectively for the SEVP at UT Health San Antonio, I would first assess the urgency and importance of each task. I would also align them with the SEVP’s strategic goals and deadlines, ensuring I maintain open communication to verify priorities with the SEVP.

In my previous role, I encountered a sensitive issue regarding personnel changes that needed to be communicated to the team. I handled it by ensuring clarity and transparency while respecting privacy, setting up a meeting to address concerns directly, and providing a plan for moving forward.

To communicate effectively with diverse stakeholders, I would employ active listening, empathizing with their perspectives and adapting my communication style. Regular updates through different platforms—emails, meetings, and reports—would also help ensure everyone is informed and engaged.

Managing conflicts within a team requires a balanced approach. I would address the situation by facilitating open discussion, encouraging each party to express their viewpoints, and seeking common ground. My aim would be to transform the conflict into a constructive dialogue that strengthens relationships.

To ensure projects are completed within deadlines, I recommend establishing clear timelines and milestones from the beginning. Regular check-ins with team members help monitor progress and adjust workloads as necessary to avoid bottlenecks, keeping everyone aligned toward the common goal.

The most important quality for a Chief of Staff is adaptability. The ability to pivot and respond to changing priorities and circumstances while maintaining a clear focus on overarching goals ensures the SEVP can rely on the CoS in dynamic situations.

Leading special projects from inception to completion involves careful planning and resource allocation. I prioritize outlining project goals, identifying stakeholders, and assigning responsibilities. By maintaining open communication and regularly assessing progress, I can adapt strategies as required to meet objectives.

Technology significantly enhances office operations by streamlining processes and improving communication. Utilizing project management tools, customer relationship management software, and effective communication platforms allows for more efficient sharing of information and better organization of tasks.

In previous positions, I focused on building strategic relationships by identifying key stakeholders and finding common interests. I organized regular meetings and networking activities that fostered collaboration, resulting in enhanced communication and successful partnerships that benefited our initiatives.

My experience in managing personnel includes overseeing team dynamics, conducting performance reviews, and providing mentorship. I believe in fostering an environment where team members feel valued and encouraged to contribute, which leads to enhanced productivity and employee satisfaction.