Coaching Content Specialist

Valence has built the first-ever, first-to-market AI coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it.

From your first interaction with us, you'll notice we're different. We're not just offering a job; we're inviting you to be part of a revolution in the traditionally static space of corporate learning and development.

At Valence, you won't just implement solutions for our clients; you'll be helping to architect the future of leadership in the age of AI. And we'll be honest – this is not for everyone. But for those with an insatiable curiosity, a passion for innovation, and a desire to transform how businesses approach leadership, this could be the career-defining opportunity you've been waiting for.

The future of leadership development is waiting, and we want you to help shape it.

The Role

We're seeking a Coaching Content Specialist to help Valence shape the future of digital coaching through our first-to-market AI leadership coach technology. You'll be a driving force behind our mission to deliver exceptional coaching solutions that transform how some of the world's biggest companies learn and lead.

As our Coaching Content Specialist, you'll blend your deep understanding of effective coaching with cutting-edge digital technology to create truly innovative learning experiences. Your expertise will be the cornerstone of our digital coaching product, ensuring that every aspect is grounded in best practices and delivers unparalleled value to our users. You'll have the unique opportunity to influence the coaching landscape, setting new standards for quality, efficiency, and creativity in the digital realm.

About Valence

We're a Series A B2B SaaS company, backed by Insight Partners, that's pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together. We've been featured in Harvard Business Review, and our client list reads like a Who's Who of global business, including Coca-Cola, Nestlé, General Mills, ServiceNow, AstraZeneca, Experian, and Bristol Myers Squibb.

• Best Practices Integration:
• Provide expert insights and best practices in work coaching to enhance our digital coaching product.
• Collaborate with product teams to ensure coaching methodologies are effectively implemented.
• Evaluation and Data Tagging:
• Evaluate coaching conversations and digital coaching solutions at both a high level and granular level.
• Perform detailed data tagging to ensure quality and accuracy of coaching interactions.
• Conversation Design and Flow Creation:
• Develop new conversation designs and coaching flows, incorporating crucial content and methodologies for specific conversation topics.
• Ensure that conversation designs align with coaching best practices and product goals.

• 4+ years of professional experience in a high performing work environment, ideally a top tier consulting firm.
• Proven, formalized expertise with a coaching work environment; a deep understanding of coaching methodologies and best practices.
• A systemic mindset to think in analytical ways about coaching (e.g., under what conditions do you offer what advice or questions, what is the meta process or methodology you follow for different situations).
• Openness with, and curiosity for, different coaching methodologies that go beyond traditional approaches (i.e digital coaching).
• Strong analytical skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Willingness to embrace challenges, experiment and continuously learn through high-quality feedback and new work streams.  
• Clear motivations for wanting to join a Series A startup focused on generative AI, LLMs and ML and also the topic of Learning and Development, Teams. 

• Ownership of projects and strategic priorities regardless of seniority in our learning-focused environment.
• Strong ties to the executive team, a culture of transparency and engagement with strategic decisions.
• Competitive salary and equity packages.
• Comprehensive health coverage (medical, dental, and vision) from day 1.
• Provision of anything you need to be successful -  learning tools, hardware, office equipment, software, access to a WeWork etc.
• 401k optionality for US based employees
• Generous PTO, company-wide R&R shutdowns and paid leave for parents. 
• A WFH stipend, phone stipend and support to work in a We Work or other space as preferred.

Location and Work Environment

We are open to candidates in NYC, Toronto or London (UK) working in a hybrid role. We have offices. Candidates must be comfortable working with colleagues in different time zones (ET and PT) and have valid travel documents without work authorization restrictions in the US.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.