Job details

Managing Director

Valsoft Corporation is looking to hire a Managing Director (MD) to operate one of our US based software companies!

This position provides critical operational leadership to a company within a growing software vertical. As Managing Director, you will be responsible for developing and implementing the business strategic plan spanning sales & marketing, R&D, customer service, professional services, and human resources.

Along with the rest of the Business Unit leadership team, the MD must identify, define, and execute the strategies required to achieve growth plans and operating objectives with a focus on improving operational excellence. You will be fully accountable for the results of this business.

Here is a little window into our company: Valsoft specializes in acquiring and growing vertical market software companies. Our mission is to provide a permanent home for software businesses, preserving the legacy of their founders while investing in the long-term growth and success of the companies we acquire. We operate and manage a global portfolio of wholly owned software companies, delivering mission-critical solutions across multiple verticals. By implementing industry best practices, Valsoft ensures a time-sensitive integration process and operates a decentralized model, fostering rapid growth through reinvestment in its portfolio.

The successful candidate can be based in the United States, working in a remote work model!

MD Responsibilities:

Own the long-range, annual and quarterly financial and non-financial goals
Develop and communicate a clear vision of goals and objectives, strategies, philosophies about growth, revenue generation and profitability, customer care agenda.
Be hands-on in day-to-day operations including sales performance, sales opportunity management, forecasting, R&D capacity management, services resourcing, customer support, and customer project delivery
Attend trade shows and panels

Sales & Marketing

Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets
Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
Develop and maintain competitive intelligence programs, generating industry trend reports to inform new features and product development
Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to the executive team and board of directors
Create and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV); develop performance dashboards and establish reporting process (measure NRR and MRR trends)
Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization
Manage key relationships with large accounts is mandatory

Customer Care/Customer Success:

Execute an effective, long-term customer success program for clients
Implement and maintain client support initiatives
Facilitate both in-house and client training sessions
Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution
Coordinate the administration of annual customer satisfaction surveys (NPS) and other communication tools

Research and Development:

Ensure clear product roadmaps are established, followed, and adapted to meet market needs
Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
Facilitate the growth of Product Managers by aligning their activities with job descriptions

Professional services:

Ensure we are delivering profitable projects by monitoring billable utilizations, staff OPEX and contribution margin
Establish strategies to increase NRR
Track on a monthly basis result with the Head of Professional Services

Financial Management:

Review with Senior Management and the team:

Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios
Annual, quarterly, and monthly revenue results/forecasts and costs
Participate in the development of internal department policies and programs to support quality and growth
Drive P&L, ROI, EBITDA, rule of 40 and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives

Human resources:

Leading recruitment within your organization
Leading HR initiatives such as (1) retaining talents (2) comply with local HR jurisdictions (3) develop a true local company culture

Prior experience in managing a B2B software company is mandatory
A natural ability to lead performance and financial health in a business
Bring a proven entrepreneurial spirit and pace-setter traits
Bachelor’s degree or equivalent, preferably in technical or business discipline, MBA, or advanced degree, a plus
7+ years of direct cross-functional team management experience and full P&L management is mandatory
Broad financial acumen across the organization (e.g., managing a P&L, understanding financial documents, business intelligence, FP&A processes, etc.)
History of developing and implementing successful strategies for net new customer acquisition and market penetration is essential
Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
People Leadership, Building teams, communication, and organizational skills are essential
Excellent analytical and problem-solving skills
A 'roll up the sleeves' attitude towards problem-solving is essential
Goal-oriented with comfort in setting measurable goals for others and him/herself
Actively engages in continuous learning and self-development to enhance skills and knowledge relevant to the role
Ability and willingness to create change, passion for continuous improvement
30% of travel required for internal and customer meetings
Must be legally authorized to work in the United States

Average salary estimate

$175000 / YEARLY (est.)

min

max

$150000K

$200000K

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What You Should Know About Managing Director, Valsoft Corporation

Valsoft Corporation is excited to announce we are looking for a Managing Director (MD) to lead one of our dynamic software companies based in the U.S.! This role is pivotal in steering operational excellence while overseeing various segments such as sales, marketing, R&D, customer care, and human resources. As the MD, your mission will be to craft and launch a compelling strategic business plan, working hand-in-hand with the rest of the leadership team to identify growth strategies and operational goals. You’ll be at the forefront, directly impacting our initiatives and accountability for the success of the business as a whole. Valsoft is dedicated to nurturing vertical market software companies, preserving their legacy while driving future growth. With a global reach and a decentralized model, we pride ourselves on our nimble integration processes and commitment to reinvesting in our portfolio companies. Beyond merely statistical figures, we care about creating a thriving environment for our customers and employees alike. Your daily responsibilities will involve overseeing financial objectives, enhancing sales performance, shaping customer success strategies, and ensuring robust R&D efforts while managing professional services. If you’re a natural leader with an entrepreneurial mindset and a proven track record in the B2B software space, we invite you to join us in making a substantial impact. Work remotely from anywhere in the U.S., so you can focus on driving success while enjoying flexibility in your work-life balance. With a travel requirement of just 30% for essential meetings, your roar for results will resonate without compromising your lifestyle.

Frequently Asked Questions (FAQs) for Managing Director Role at Valsoft Corporation

What are the responsibilities of a Managing Director at Valsoft Corporation?

As a Managing Director at Valsoft Corporation, you will oversee a variety of key responsibilities. These include crafting and implementing strategic plans, ensuring operational excellence, managing financial goals, and driving revenue growth. You will lead various departments, including sales and marketing, customer success, and R&D, alongside the business unit leadership team, prioritizing both client satisfaction and company profitability.