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Fund & Investment Operations Analyst

About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners. 

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

Job Description Summary

This role provides specialized, product-aligned support to portfolio managers, serving as the primary point of contact for all investment operations inquiries. The position involves producing high-quality, gold-standard data with a strong emphasis on operational efficiency and output quality.  Responsible for tasks in supporting a wide range of portfolios, investment trusts, mutual funds, ETFs and other pooled vehicles.

 

Core Responsibilities

1. Serves as subject matter and technical expert, identifies and resolves complex fund and investment operational issues. Analyzes cash flow, transaction, and portfolio holdings data.

2. Leads process improvements efforts, completes comprehensive analysis, and recommends solutions.

3. Documents procedures across all fund and investment product types. Leverages fund and investment operational knowledge to aid in the production of gold copy data and enhance output.

4. Maintains communication with internal and external partners to resolve process and reconciliation issues. Oversees the research and implement complex process improvements.

5. Identifies opportunities for process improvements and proactively proposes solutions. Participates in special projects and performs other duties as assigned.

6.Engage and collaborate with internal partners, including compliance, risk management, and IT teams, to provide comprehensive support.

7. Oversee the tracking of internal events, perform thorough incident analysis, and incorporate findings into process improvements.

 

Qualifications

  • Minimum of two years related work experience.
  • Undergraduate degree or equivalent combination of training and experience. Accounting or Finance degree preferred.
  • Proven ability to identify and resolve operational issues, with a focus on continuous improvement and innovation.
  • Experience with process enhancement and workflow optimization.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fund & Investment Operations Analyst, Vanguard

Vanguard is on the lookout for a passionate Fund & Investment Operations Analyst to join our team in Melbourne, Australia! With over 45 years of experience as a leader in investment management, we pride ourselves on doing things differently. Here at Vanguard, we don’t have external shareholders; our profits are reinvested to benefit our clients directly. In this role, you'll be the go-to person for portfolio managers, providing specialized support that aligns with our innovative approach. Your day will be filled with exciting tasks, from producing high-quality data to tackling complex operational challenges. You'll dive deep into cash flow and portfolio analysis, championing process improvements to enhance our operations. Whether you’re documenting procedures, collaborating with internal teams, or leading special projects, your expertise will play a crucial role in the success of our investment trust, mutual funds, ETFs, and beyond. We celebrate our commitment to diversity and teamwork, ensuring every crew member's unique strengths contribute towards our mission of treating investors fairly. If you have a knack for identifying operational issues and a background in finance or accounting, this position could be your next big opportunity. Join us to help create the best chances for investment success while thriving in an environment of collaboration and innovation!

Frequently Asked Questions (FAQs) for Fund & Investment Operations Analyst Role at Vanguard
What are the key responsibilities of a Fund & Investment Operations Analyst at Vanguard?

The Fund & Investment Operations Analyst at Vanguard is pivotal in providing specialized support to portfolio managers. Key responsibilities include resolving complex fund-related issues, analyzing cash flow and portfolio data, leading process improvements and documentation, as well as maintaining robust communication with internal and external partners to address operational challenges. This role requires a proactive approach to identifying opportunities for improvement within the investment operations framework.

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What qualifications are necessary to apply for the Fund & Investment Operations Analyst position at Vanguard?

Candidates applying for the Fund & Investment Operations Analyst position at Vanguard should have a minimum of two years of relevant experience. An undergraduate degree in finance, accounting, or a related field is preferred. The ability to resolve operational challenges through innovative thinking and experience in workflow optimization is also essential. We value team players who can handle tasks independently as well.

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How does Vanguard support diversity and inclusion within the Fund & Investment Operations Analyst position?

Vanguard is deeply committed to diversity and inclusion, which is integral to our culture. In the role of a Fund & Investment Operations Analyst, you will be encouraged to leverage your unique strengths and contribute to a collaborative environment. Vanguard believes that diverse teams enhance our capability to serve clients effectively, promoting an inclusive atmosphere where every crew member feels valued.

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What opportunities for process improvement exist for a Fund & Investment Operations Analyst at Vanguard?

As a Fund & Investment Operations Analyst at Vanguard, you will have ample opportunities to identify and propose process improvements. Your role involves overseeing workflows and implementing enhancements to streamline operations. This includes conducting thorough incident analyses and advising on best practices to ensure operational efficiency, allowing you to make a significant impact on the organization.

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What is the working environment like for a Fund & Investment Operations Analyst at Vanguard?

Vanguard offers a hybrid working model for the Fund & Investment Operations Analyst role, blending flexibility with opportunities for in-person collaboration. This environment promotes teamwork, continuous learning, and open communication. You’ll thrive in a mission-driven culture that values innovation and supports long-term client success while enhancing the employee experience.

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Common Interview Questions for Fund & Investment Operations Analyst
Can you describe your experience with fund and investment operations?

When answering this question, focus on specific roles you've held that involved fund and investment operations. Highlight any relevant projects where you resolved operational issues or improved processes. Make sure to mention your analytical skills and how you've been able to enhance operational efficiency.

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What strategies do you use to identify and resolve operational issues?

It's essential to explain a systematic approach to identifying operational issues, such as data analysis or stakeholder engagement. Share examples from your past experience where you successfully addressed specific challenges and the impact of those solutions on operational efficiency.

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How do you handle complex data analysis related to portfolio management?

Discuss your experience with data analysis tools and techniques. Provide examples showcasing how you interpret, analyze, and utilize portfolio data in decision-making processes. Emphasizing your attention to detail and your ability to communicate findings effectively will strengthen your response.

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Describe a process improvement you implemented in your previous role.

When answering, detail a specific process improvement initiative you led. Discuss the problem it was addressing, the steps you took to implement improvements, the collaboration involved, and the measurable outcomes that resulted from your efforts.

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How do you prioritize your tasks when faced with multiple deadlines?

Share your approach to prioritizing tasks effectively, such as using project management tools or frameworks. Illustrate with examples from your experience, showing how you've effectively managed competing deadlines without compromising quality.

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What role does communication play in your work as an analyst?

Highlight the significance of clear communication in driving efficient operations. Discuss examples of how you've successfully collaborated with various teams and stakeholders, resolving misunderstandings or clarifying issues to achieve operational goals.

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Can you explain your understanding of compliance in investment operations?

Relate compliance to your understanding of regulations impacting fund operations. Emphasize your experience working with compliance teams and ensure you note the importance of upholding regulations in investment management.

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What do you consider the most important qualities for a successful Fund & Investment Operations Analyst?

Discuss qualities such as analytical thinking, attention to detail, problem-solving skills, and the ability to communicate effectively. You've set the stage for discussing how these attributes have translated into your success in previous roles.

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How do you keep up with industry trends affecting investment operations?

Describe methods you use to stay informed about market trends, such as attending workshops, following influential publications, and networking with professionals. This demonstrates your proactive approach to continuous learning and adaptability.

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Why are you interested in working at Vanguard as a Fund & Investment Operations Analyst?

Tailor your response to reflect Vanguard's values like innovation, client advocacy, or commitment to diversity. Connect your personal career goals with Vanguard's culture and emphasize your desire to contribute positively to their mission.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 18, 2025

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