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UX Researcher

We’re a growing team, and as we scale, so does our need to focus on expanding our UX team. You’ll be joining a people-focused company, and as a UX Researcher, you will play a crucial role in understanding our users' needs, behaviors, and motivations. You will work closely with designers, product managers, and engineers to inform and improve the user experience of our products.


THE OPPORTUNITY
  • Conduct user research using various methods such as interviews, surveys, usability testing, and ethnographic studies.
  • Analyze and synthesize research findings to generate actionable insights and recommendations.
  • Collaborate with cross-functional teams to integrate user research into the product development process.
  • Create/update user personas, journey maps, and other artifacts to communicate research findings.
  • Advocate for the user and ensure their needs are considered throughout the design and development process.
  • Leverage automation tools and advanced UI techniques to enhance the efficiency and quality of user research insights.
  • Stay up-to-date with industry trends and best practices in UX research.


THE SKILL SET
  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
  • 2-4 years experience in UX research with experience leading and executing on big and small for web applications, with a strong portfolio showcasing your work.
  • Proven experience in conducting user research and applying research findings to product design.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Proficiency in research tools and methodologies.
  • Ability to work collaboratively in a fast-paced environment.


THE BENEFITS
  • Fully remote based with the flexibility to work from anywhere in India.
  • Professional growth and Development opportunities.
  • Working within a team of friendly, skilled people where help is always within reach
  • Flexible working hours
  • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday
  • High-end laptop (Dell or Mac)
  • Competitive pay and bonus
  • 18 vacation days in a year in addition to 12 days sick and 3 days casual leave.
  • 16 hours of paid volunteer time off per year
  • Wedding gift and newborn gift allowance for employees.
  • 26 weeks of paid maternity leave and one week of paid paternity leave.
  • Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.
  • Provident fund contributions



THE VENDAVO STORY 

Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. 


OUR SAAS PRODUCTS 

Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here.


OUR FUNDING

We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space.


OUR CULTURE & YOU

We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners.


Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments.


EMEA and California residents applying for positions at Vendavo can see our privacy policy here.


OUR TEAM IS GROWING. YOU WILL TOO.

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What You Should Know About UX Researcher, Vendavo

As a UX Researcher at Vendavo in Bengaluru, you're stepping into an exciting role within a growing team. Here, we prioritize our people and their experiences. Your primary mission will be to delve deep into understanding our users' needs, behaviors, and motivations. Collaborating closely with designers, product managers, and engineers, you will drive improvements in the user experience of our cutting-edge products. Your day-to-day will include conducting varied user research methods such as interviews and surveys, helping to uncover rich insights that will guide our design process. You’ll be synthesizing your findings into actionable recommendations and creating compelling user personas and journey maps. As an advocate for the user, it will be essential for you to ensure their needs are at the forefront of our decisions, making your insight invaluable to our product development. You’ll even get to leverage automation tools to enhance the quality and efficiency of your research! To thrive in this role, you'll need a solid educational background in Human-Computer Interaction or a related field, coupled with 2-4 years of experience in UX research, a portfolio to showcase your work, and outstanding communication skills. With Vendavo, enjoy the perks of remote work, a collaborative team, and a range of generous employee benefits designed to help you recharge and grow. Come be a part of something bigger, where your input helps shape the future of innovative solutions.

Frequently Asked Questions (FAQs) for UX Researcher Role at Vendavo
What are the key responsibilities of a UX Researcher at Vendavo?

As a UX Researcher at Vendavo, your key responsibilities include conducting user research through various methods like interviews, surveys, and usability testing. You will analyze these findings to extract actionable insights, collaborate across teams to integrate this research into product development, and advocate for users throughout the design process.

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What qualifications are required for the UX Researcher position at Vendavo?

To qualify for the UX Researcher role at Vendavo, candidates should have a Bachelor's or Master's degree in Human-Computer Interaction, Psychology, or a related field. Additionally, 2-4 years of relevant experience in UX research and a strong portfolio highlighting your work are essential.

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How does Vendavo support UX Researchers in their professional growth?

Vendavo is dedicated to the professional growth of its employees, including UX Researchers. The company offers ongoing development opportunities, flexible working conditions, and a supportive team environment to help individuals enhance their skills and advance their careers.

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What research methodologies will a UX Researcher use at Vendavo?

A UX Researcher at Vendavo will utilize a variety of research methodologies, including interviews, surveys, usability testing, and ethnographic studies to gather insights. This diverse approach helps in understanding user needs comprehensively.

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What benefits can a UX Researcher expect while working at Vendavo?

Working at Vendavo as a UX Researcher comes with numerous benefits, including fully remote work options, flexible hours, extensive health insurance, paid maternity and paternity leave, and generous vacation time. The emphasis on work-life balance is a core part of our culture.

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Common Interview Questions for UX Researcher
Can you explain a user research project you've led?

When answering this question, highlight your role in the project, the methodologies you employed, key findings from your research, and how those insights influenced the design process. Use clear examples to demonstrate your impact.

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How do you ensure that your research findings are implemented in the product design?

Discuss your strategies for collaboration with designers and product managers, such as creating presentations to communicate findings, using visuals like user personas or journey maps, and actively engaging in product discussions to advocate for user needs.

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What challenges have you faced in UX research and how did you overcome them?

Consider sharing a specific challenge, such as recruitment issues for participants, and explain the steps you took to address it, whether it involved adjusting your methods or finding alternative strategies. Focus on problem-solving and resilience.

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Describe your experience with usability testing.

Detail your approach to usability testing, including how you plan sessions, select participants, and analyze findings. Discuss the importance of usability testing in improving user experience and cite examples from your past experience.

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How do you prioritize user needs when conducting research?

Explain your methodology for identifying key user needs, which can include reviewing existing data, conducting surveys, or engaging in ethnographic research. Stress the importance of empathy and user advocacy in your research.

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What tools do you use for UX research, and how do they enhance your work?

List the research tools you are familiar with, like survey software, analytics tools, and prototyping software. Discuss how these tools streamline data collection, enhance communication of findings, or improve UX design processes.

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How do you stay updated on UX research trends?

Articulate how you stay engaged with the UX community—through reading articles, attending workshops, or participating in webinars and conferences. Show your commitment to continuous learning in the field of UX research.

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Can you give an example of how you have used metrics in your research?

Provide a specific instance where you tracked metrics like task success rate or time on task in your research. Discuss how you interpreted these metrics to inform design decisions and enhance user experience.

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What is the most important quality for a UX Researcher?

Reflect on the importance of empathy in understanding user perspectives and needs. Discuss how this quality enables you to advocate effectively for the user in the design process and shape products that truly resonate.

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How do you handle conflicting feedback from users?

Highlight your approach to resolving conflicting feedback by analyzing the data contextually, validating feedback against user personas or journey maps, and discussing these discrepancies with stakeholders to find a balanced resolution.

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Full-time, remote
DATE POSTED
December 25, 2024

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