Billing Supervisor

As a Billing Supervisor at Veolia North America, you will oversee the billing process, ensuring accuracy and speed in invoicing customers after all necessary documentation is received. You'll work closely with Technical Customer Advisors to verify job completions, manage any billing queries, and supervise a dedicated team of billers, all while maintaining your own workload.

To apply for the Billing Supervisor role at Veolia North America, you should have a High School Diploma and prior invoicing or financial experience. Familiarity with invoicing systems is advantageous, and a willingness to learn about waste streams is necessary. Organizational skills and attention to detail are critical for succeeding in this role.

Veolia North America is committed to employee growth and offers various training and development opportunities for Billing Supervisors. In this role, you’ll not only gain invaluable experience in billing practices but will also learn about the hazardous waste sector, which can enhance your career path within the company.

As a Billing Supervisor at Veolia North America, you will enjoy a comprehensive benefits package that includes competitive pay, health, dental, and vision insurance, along with paid time off and a 401(k) retirement plan. These benefits contribute to a healthy work-life balance and your long-term financial wellbeing.

Absolutely! The Billing Supervisor at Veolia North America is a collaborative role. You will work closely with your team of billers and other departments, including Technical Customer Advisors, to ensure that the billing process flows smoothly and efficiently, fostering a supportive work environment.

When answering this question, highlight your familiarity with electronic invoicing systems, any specific software you've used, and how you’ve leveraged these tools to improve accuracy and efficiency in your previous roles.

Discuss your methods for double-checking data, referencing job documentation, and communicating with team members. Give examples of how you’ve resolved discrepancies in past invoicing situations.

Mention how you prioritize open communication, set clear performance goals, and encourage a supportive team culture. Share any leadership experiences that demonstrate your ability to inspire and guide a team.

Explain your approach to resolving disputes, which should include calmly gathering information, consulting relevant job documentation, and working collaboratively with both clients and internal teams to arrive at a resolution.

Discuss the importance of attention to detail and organization in handling bills accurately and efficiently. Provide examples of how you've successfully demonstrated these skills in similar situations.

Share your techniques for organization, such as using digital tools for task management, prioritizing your workload, and setting deadlines to ensure timely completion of all billing-related tasks.

Express your eagerness to learn and how you would seek out training opportunities or mentorship within the company while actively engaging with colleagues in relevant departments to grasp the concepts.

Provide a specific example where you identified inefficiencies in the billing process, the steps you took to improve them, and the positive results achieved, such as increased accuracy or reduced processing time.

Highlight the importance of effective communication in understanding job requirements, resolving disputes, and fostering teamwork, providing examples of how good communication has been crucial in your past experiences.

Share your enthusiasm for Veolia North America’s mission and values, and explain how the role aligns with your career goals, your interest in sustainability, and your passion for organizational excellence in billing.