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Technical Field Development Advisor

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Summary

We are seeking a dynamic and experienced individual to join our team as Manager of Field Development. As a Manager of Field Development, you will be overseeing the technical growth and development of our field teams, ensuring they are equipped with the necessary skills and knowledge to achieve business objectives. You will play a crucial role in driving team development, facilitating on-the-job-training, implementing technical training programs, ensuring team resilience through succession planning and fostering a culture of excellence and collaboration. The ideal candidate will possess strong leadership skills, exceptional communication abilities, proven technical acumen from the field

Key Characteristics (Highlight characteristics required to succeed in the role)

  • Learning Experience Design

  • On the Job Training

  • Competency management, design and implementation

  • Training evaluation and program assessment

  • Oral and written communication

 

Duties & Responsibilities 

  • Align and tailor learning experience to existing competency maps for all technical roles.

  • Design, develop and deploy learning experiences in collaboration with the technical learning team to accelerate technical competency growth and assurance.

  • Create and deliver comprehensive technical training programs in conjunction with the Field Service Manager to enhance the skills and knowledge of the field staff, ensuring they are equipped to meet customer needs safely, promote positive customer experiences and repeat sales. 

  • Develop and implement on-the-job training opportunities to reduce time to competence for technical staff and enhance the overall onboarding experience. 

  • Coordinate and support all technical training programs such as StrongStart, Basic Services Course, etc. 

  • Monitor, analyze and report technical training KPIs and metrics; serve on Root-Cause-Analysis teams when required, and take proactive measures to address any competency gaps. 

  • Engage stakeholders to review, critique and recommend improvements to existing competency maps. 

  • Lead the development of new competencies and competency maps, perform job task analysis and training needs assessments as a subject matter expert.

  • Research and integrate industry best practices, advancements in technology, and market trends to drive innovation and improve field operations such as wastewater, PFAS, etc. 

  • Collaborate with Regional Leadership to formulate regional training. competency strategies and succession plans. 

  • Assess and optimize learning experiences by evaluating modality, curricula, instructional materials and instructor effectiveness. 

  • Conduct site and regional assessments of Competency Program implementation

  • Manage change initiatives involving technical training, assessment, and/or competency programs.

  • Develop and execute comprehensive change management plans, including communication strategies, resistance mitigation and training roadmaps. 

  • Facilitate and support the training aspects of new large-scale contract start ups.

 

Knowledge, Skills & Abilities (List out required and preferred skills as applicable)

  • In-depth knowledge of training methodologies and best practices

  • Understanding of competency mapping and development

  • Knowledge of change management principles and practices

  • Curriculum development and instructional design

  • OTJ training principles, design and implementation

  • Technical writing and documentation

 

Qualifications

Required:

  • Bachelor's degree or 5+ years of field experience. 

  • Strong leadership abilities with the ability to inspire and motivate a diverse team.

  • Ability to steer effective communications via a defined communication approach  

  • Ability to build relationships at all levels.

  • Demonstrated ability to develop and execute strategic plans and drive results.

  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

  • Motivated individual with proven self-starting capabilities to create innovative solutions

  • Proficient in using technology and software applications related to field operations.

  • Ability to travel up to 40% of the time

 

Preferred (if applicable):

  • Deep knowledge in multiple VWTS technologies and processes

  • Prior experience teaching or mentoring technical skills

  • Superior presentation skills

  • Strong collaboration and planning skill

  • Prior experience or ability to learn basic e-learning authorware

 

Additional Information

Working Conditions (Specify % of travel involved if applicable, physical conditions, interaction with any hazardous material, work environment, etc.) 

  • Hybrid schedule

  • Industrial Sites

 

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Field Development Advisor, Veolia Environnement SA

At Veolia Group, we're all about leading the charge in environmental services, and we're thrilled to announce an opening for a Technical Field Development Advisor in St. Peters, MO. If you have a passion for technical development and leadership, this could be the perfect fit for you! In this role, you'll be at the forefront of guiding our field teams, ensuring they have the tools and training necessary to succeed. Your expertise in learning experience design will allow you to create training programs that not only enhance skills but also align with our core competencies. Imagine the satisfaction of watching your team grow and develop, all while promoting a culture of collaboration. You'll be designing hands-on training experiences, working closely with our technical learning team to tackle real-world challenges in water quality and productivity. Your impact will resonate through improved customer experiences and operational excellence. With a requirement of a bachelor’s degree or 5+ years of field experience, we’re looking for a proactive leader who thrives in dynamic environments and excels at building relationships. If you have a knack for motivating others, you’ll find a supportive atmosphere at Veolia, where we value innovative problem-solving and data-driven decision-making. We are excited to welcome someone who's not just a team player but also a self-starter, eager to make a difference. This position involves some travel, with a hybrid schedule that ensures flexibility as well. Join Veolia Group and be part of a mission that's turning the tide toward a more sustainable future—this is your chance to shine in the water technology sector!

Frequently Asked Questions (FAQs) for Technical Field Development Advisor Role at Veolia Environnement SA
What are the primary responsibilities of a Technical Field Development Advisor at Veolia Group?

As a Technical Field Development Advisor at Veolia Group, your responsibilities will encompass overseeing the technical growth and training of field teams. You'll align learning experiences with existing competencies, design training programs, and facilitate on-the-job training sessions. Additionally, evaluating training effectiveness and coordinating with stakeholders will be key components of your role.

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What qualifications are required for the Technical Field Development Advisor position at Veolia Group?

To qualify for the Technical Field Development Advisor role at Veolia Group, candidates must have a bachelor's degree or a minimum of 5 years of field experience. Strong leadership qualities, excellent communication skills, and a demonstrated ability to develop strategic plans are essential to be successful in this position.

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What skills are needed to excel as a Technical Field Development Advisor at Veolia Group?

Excelling as a Technical Field Development Advisor at Veolia Group requires a deep understanding of training methodologies, competency mapping, and change management principles. Additionally, strong communication, analytical, and problem-solving skills are vital, along with the ability to thrive in fast-paced environments.

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How does the Technical Field Development Advisor ensure team development at Veolia Group?

The Technical Field Development Advisor at Veolia Group ensures team development by designing tailored training programs, monitoring training effectiveness through KPIs, and facilitating ongoing competency assessments. Engaging with stakeholders to improve training processes and fostering a culture of collaboration are also fundamental to this role.

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What type of work environment can a Technical Field Development Advisor expect at Veolia Group?

The work environment for a Technical Field Development Advisor at Veolia Group is hybrid, involving both office-based and fieldwork at industrial sites. The role may require up to 40% travel, allowing for varied experiences in different operational environments.

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Common Interview Questions for Technical Field Development Advisor
Can you describe your approach to developing training programs as a Technical Field Development Advisor?

When developing training programs, I prioritize aligning the content with the specific competencies required for each role. I incorporate both theoretical knowledge and hands-on experience, ensuring the training is engaging and actionable. Engaging with the team for feedback and continuously refining programs based on performance metrics is also crucial.

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How would you assess the effectiveness of a training program you've implemented?

To assess the effectiveness of a training program, I would analyze key performance indicators such as competency improvement metrics, employee feedback, and overall team performance before and after the training. Additionally, conducting follow-up surveys and utilizing observational assessments during fieldwork can provide insights into the real-world impact of the training.

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What strategies would you use to promote a culture of learning within a technical team?

Promoting a culture of learning within a technical team begins with creating an open environment where knowledge sharing is encouraged. I implement regular training sessions, bring in guest speakers, and foster mentorship programs. Recognizing and celebrating training achievements also boosts morale and motivates team members to engage in continuous learning.

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How do you handle resistance to change during training initiatives?

When handling resistance to change, I focus on clear communication and involve team members in the process early on. I aim to understand their concerns and address them directly, explaining the benefits of the change not only for the organization but also for their professional growth. Providing ample support and resources during the transition is key to helping them adapt.

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What role do you think technology plays in training and development today?

Technology plays a crucial role in training and development by enhancing accessibility and engagement. E-learning platforms, mobile training apps, and virtual reality simulations can make learning more immersive and effective. I leverage technology to deliver training remotely and offer diverse learning modalities that cater to different learning styles.

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How do you determine the training needs of your staff?

Determining the training needs of staff involves conducting thorough assessments using surveys, performance evaluations, and direct observations. I also engage in discussions with team leaders to identify skill gaps and prioritize training initiatives based on departmental goals and employee development plans.

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Can you discuss a time when you had to implement a change management initiative?

One instance where I implemented a change management initiative involved introducing a new technology into our existing training processes. I developed a comprehensive plan that included stakeholder communication, hands-on workshops, and ongoing support to guide staff through the transition. The initiative resulted in a successful adoption of the new technology and enhanced overall training efficiency.

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What methods do you use for curriculum development and instructional design?

In curriculum development, I employ a backward design approach, starting with desired outcomes and working backwards to define content and assessments. I incorporate adult learning principles, ensuring that materials are relevant and practical. Continuous feedback from participants shapes the content, making it adaptive to the team's evolving needs.

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How do you maintain motivation among your field teams regarding training programs?

To maintain motivation among field teams, I ensure that training programs are not only relevant but also engaging and interactive. I highlight the direct impact of training on their day-to-day work and career advancement. Additionally, I establish clear goals and celebrate achievements, creating a sense of progress and accomplishment.

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What are your thoughts on competency mapping in technical training?

Competency mapping is vital in technical training, as it provides a clear framework for identifying the skills necessary for various roles. It helps to tailor training programs specifically to bridge skill gaps, ensuring that employees receive the development they need to perform at their highest potential. Regular updates to the competency maps keep the training relevant and aligned with industry advancements.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, hybrid
DATE POSTED
December 15, 2024

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