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Supervisor Operations

Company Description

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Job Description

Pay Rate: $80000 to $90000 per year.

BENEFITS 

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose: 

The Operations Supervisor supervises two or more full time employees in an assigned plant, water system or department. This position plans and coordinates activities of workers to operate and maintain water distribution water supply, processing, for operations, maintenance, repairing and testing equipment in water distribution facilities to supply drinking water to meet permit and operational requirements.

Primary Duties/Responsibilities: 

  • Supervise employees at the assigned plant, distribution system or department.
  • Perform job duties in a safe manner compliant with policies, procedures and practices.
  • Model professional behavior; report to work as scheduled, on time and prepared to work.
  • Work a flexible schedule that may include nights, weekends and holidays. Will be on call.
  • Conduct laboratory analytical testing for product quality assurance/control, and routine tests.
  • Operate and maintain systems, monitor installation and repair of the water distribution equipment including pumps, valves, gates, hydrants and components for the system.
  • Monitor control panels, adjusts valves and gates.
  • Monitor flow meters, gauges, flow ratios, pressures and related controls through instrument panels, computer terminals and programmable logic control units in assigned areas.
  • Monitor and document operating conditions/observations and data in daily shift log and business reporting systems GIS - CMMS work order systems.
  • Diagnose basic operational problems and take corrective action per procedure. Perform System shutdown planning and water leak investigations.
  • Verify and report suspected malfunctions and variances as directed and take corrective actions.
  • Ability to work independently in compliance with given instructions and direction.
  • Perform grab and go field tests for water sampling, flow testing and pressure readings.
  • Comply with appearance and dress policies to ensure a safe and professional work environment.
  • Wear personal protective equipment (PPE) as defined by policy, work practices, and customer.
  • Maintain a safe, neat and clean work environment this includes work area and equipment.
  • Work effectively in a team environment and provide support and assistance to others.
  • Assist with collecting data and completing reports/ projects to support business operations.
  • Lead special projects to improve safety, operations, and employee development.
  • Train other employees to safely and properly use equipment at site.
  • Take initiative to offer solutions and assist in problem solving at site.
  • Engage with customers within scope of responsibility to provide work updates and notifications.
  • Commitment to promoting and creating a safety centric culture and positive work environment.
  • Perform other job duties as requested to support business operations.

Work Environment:

  • Working outdoors for extended timeframes, in various climates.

Qualifications

Education/Experience/Background: 

  • Degree in a related field (24 credits in engineering or related field plus) or equivalent experience.
  • Five to seven years in various positions within a water distribution system environment with knowledge of methods, principles and practices of operating, maintaining and repairing water distribution equipment, instrumentation and associated systems.
  • Lead experience or supervisory training required with understanding of human relations, training, performance evaluation and health and safety.

Knowledge/Skills/Abilities: 

  • Must have an understanding of water process engineering, water quality assurance, maintenance strategy and laboratory procedures.
  • Must demonstrate effective skills in troubleshooting, problem solving and team building.
  • Ingenuity and initiative are required to coordinate problem resolution and to execute the schedule requirements within a team environment.
  • Must have a general knowledge of budget preparation and understanding of cost control.
  • Demonstrated excellent verbal communications and interpersonal skills in order to interface with and motivate all levels of personnel.
  • Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications and reports.
  • Proficiency in the care and use of all site specific, facility required PPE (Personal Protection Equipment).
  • PC skills and knowledge of word processing, spreadsheet and presentation software for preparing work related reports, charts, graphs and data submittal requirements. Ability to use computer systems for preparing work orders and purchase requisitions.
  • Must be able to respond to emergency calls as needed and work extended hours to accommodate site needs.
  • Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures.

Required Certification/Licenses/Training: 

  • Highest level of Water certification for water distribution systems with knowledge of current and pending water standards, regulations and federal, state and local laws and codes.
  • Minimum of NJ Grade NJDEP W2 Water license preferred.
  • Have related courses required to sit for, Ability to obtain Distribution license within 2 years to years of obtaining the position.
  • Must be able to pass a drug screen and criminal background check.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Average salary estimate

$85000 / YEARLY (est.)
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$80000K
$90000K

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What You Should Know About Supervisor Operations, Veolia Environnement SA

As the Supervisor Operations at Veolia North America, you're stepping into a pivotal role that ensures the efficient operation of our water distribution systems. Located in Kearny, NJ, you'll be leading a dedicated team in monitoring and maintaining essential water supply processes. Your day-to-day will include supervising and training staff to ensure compliance with safety procedures while performing tasks that range from operating control panels to coordinating maintenance of water distribution equipment. With over five years of experience in a water distribution environment, you'll bring your expertise in troubleshooting and operational management to foster a positive and safe working culture. At Veolia, we value innovation and proactive problem-solving, so you’ll be encouraged to lead initiatives that enhance operations and improve safety protocols. Plus, in return for your hard work, you'll enjoy a comprehensive benefits package including health insurance and a 401(k) plan, alongside a competitive salary ranging from $80,000 to $90,000 a year. If you’re ready to make a significant impact in an organization dedicated to superior water management services, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Supervisor Operations Role at Veolia Environnement SA
What are the responsibilities of the Supervisor Operations at Veolia North America?

The Supervisor Operations at Veolia North America is responsible for overseeing two or more full-time employees at a designated plant or water distribution system. This includes planning and coordinating daily activities to ensure safe and efficient operations, conducting laboratory tests for quality assurance, maintaining water distribution equipment, and documenting operational conditions. You will also engage with team members, lead special projects, and promote a safety-centric culture.

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What qualifications are required for the Supervisor Operations position at Veolia North America?

To qualify for the Supervisor Operations role at Veolia North America, you need a degree in a related field or equivalent experience, coupled with five to seven years of experience in a water distribution environment. Supervisory training or lead experience is required. Additionally, possessing the highest level of water certification for distribution systems and a valid NJ Grade NJDEP W2 Water license is preferred.

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What does a typical day look like for a Supervisor Operations at Veolia North America?

A typical day for the Supervisor Operations at Veolia North America includes supervising staff, operating and maintaining water distribution systems, conducting quality control tests, and documenting operational data. You will also coordinate maintenance activities, troubleshoot issues, and engage with team members to foster a collaborative work environment.

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What skills and abilities are important for a Supervisor Operations at Veolia North America?

For a successful Supervisor Operations role at Veolia North America, key skills include effective troubleshooting and problem-solving abilities, excellent verbal and written communication skills, and proficiency with technology used for operational documentation. Understanding water process engineering and safety regulations will also be vital for success in this position.

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What benefits does Veolia North America offer to Supervisor Operations?

Veolia North America provides a comprehensive benefits package for the Supervisor Operations role. This includes competitive pay ranging from $80,000 to $90,000, health, dental, and vision insurance, paid time off, and participation in an employer-sponsored 401(k) plan to help secure your financial future.

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Common Interview Questions for Supervisor Operations
Can you describe your experience with water distribution systems?

When asked about your experience with water distribution systems, provide specific details about your previous roles, methods used for maintaining systems, and any challenges faced. Highlight your understanding of water quality standards and how you've applied your knowledge to improve operations.

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How do you ensure safety compliance in your work?

To answer this question, discuss specific protocols you follow to maintain safety compliance, such as using personal protective equipment, conducting regular safety audits, and training staff on safety procedures. Emphasize your commitment to fostering a safety-centric environment.

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What steps would you take to address a malfunctioning water distribution system?

Outline a systematic approach to troubleshooting a malfunctioning system. This could involve diagnosing the issue, gathering data from control panels, consulting operation manuals, and coordinating repairs effectively. This demonstrates your problem-solving prowess and technical knowledge.

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How do you motivate your team?

In answering this, share strategies that you've implemented in the past to boost team morale, such as recognizing achievements, promoting open communication, and facilitating training opportunities. This shows your leadership capabilities and focus on team development.

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Can you discuss a successful project where you led a team?

Discuss a specific project where your leadership drove positive results. Describe the project objectives, your role in guiding the team, and the outcomes achieved. This highlights your project management skills and effectiveness in a supervisory position.

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What tools do you use to monitor water quality?

When discussing tools for monitoring water quality, mention specific laboratory tests, flow meters, and computer systems you've used in past roles. Explain how these tools aid in ensuring compliance with standards and operational efficiency.

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How do you handle emergencies in a water distribution setting?

Detail your experience and approach to handling emergencies, including quick assessment of the situation, mobilizing staff, and implementing safety protocols. Highlight your ability to remain calm and decisive under pressure.

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What are the key performance indicators you focus on as a Supervisor Operations?

Discuss key performance indicators (KPIs) that are relevant to water distribution, such as system uptime, response times to maintenance issues, and safety compliance rates. Explain how you utilize these metrics to drive operations.

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How would you improve the processes at a water distribution site?

For this question, identify specific processes you have improved in the past, utilizing data-driven decision-making and feedback from team members. Emphasize a continuous improvement mindset and your commitment to optimizing operations.

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Why do you want to work for Veolia North America?

Express your genuine interest in the mission and values of Veolia North America. Demonstrate knowledge of their commitment to water management and sustainability, and align your career goals with their organizational objectives.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
January 12, 2025

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