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Administrative and Facilities Coordinator

SRA’s mission is to level up every day to protect our clients and their customers. This begins with our team members and their experience. SRA prides itself on maintaining a culture where team members have a shared sense of support and belonging, consistent with our It’s Personal company value. At SRA, we prioritize transparent career pathing, varied DEI programming and community groups, competitive benefits including mental health support, and an emphasis on a sustainable, healthy, and engaging work culture. SRA has twice been named a Best Place to Work by the Philadelphia Business Journal. 

These Essential Functions, Requirements, and Skills are guidelines. If you are a candidate who does not meet this exact job description but can demonstrate excellent organization, attention to detail, professionalism, flexibility, and self-direction in your professional background, we hope you apply. SRA values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.  

Summary/Objective  

  

The Administrative and Facilities Coordinator plays a pivotal role in ensuring the smooth daily operations of the office while providing high-level administrative support to senior leadership. This individual will assist with planning and executing office events, managing administrative tasks, and maintaining an organized office environment. The role requires a proactive, highly organized professional capable of handling both logistical and administrative responsibilities, including travel coordination and calendar management for senior leaders. This position is ideal for someone who thrives in a dynamic, fast-paced work environment and takes pride in contributing to overall office efficiency.  

Essential Functions  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Assist with the planning, coordination, and execution of office events, meetings, and special projects, including virtual and in-person gatherings. 
  • Coordinate logistics for large meetings, training sessions, and events, including AV support, refreshments, room scheduling, setup, and attendee communications. 
  • Provide comprehensive administrative support to senior leaders, including calendar management, travel coordination, and expense reporting. 
  • Prepare and manage itineraries for business travel, including transportation, accommodations, and meeting schedules. 
  • Handle sensitive and confidential information with discretion and professionalism. 
  • Maintain a clean and organized office environment by overseeing the tidiness of workspaces, kitchen areas, and common spaces. 
  • Monitor and restock office supplies, including snacks, beverages, and equipment. 
  • Receive and distribute mail and packages; scan, file, and track important documents. 
  • Provide general administrative and clerical support to the internal operations team, including scheduling meetings, preparing reports, and organizing files. 

  

Supervisory Responsibility  

N/A 

  

Work Environment  

This role operates in a professional office environment and routinely uses standard office equipment. This role requires the incumbent to work in person in the Philadelphia office five days a week. This role routinely uses standard office equipment.  

 

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand and walk. This is a largely sedentary role.  

  

Candidates with disabilities are encouraged to apply and email careers@sra.io with any questions. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of this role.  

  

Position Type/Expected Hours of Work  

This is a full-time position and hours of work and days are Monday through Friday 8:30am to 5pm. Occasional evening and weekend work may be required as job duties demand.  

  

Travel  

Approximately 5% travel expected. 

  

Required Education and Experience  

  • Punctuality and timely attendance to external client and internal stakeholder needs. 
  • At least one year of experience in a related role.   
  • Able to lift office products and supplies, up to 25 pounds. 
  • Comfortable learning new technologies. 

  

Preferred Qualifications and Experience  

  • College degree a plus but not required. 
  • Strong written and verbal communication skills, with the ability to interact professionally with senior leadership, team members, and external partners. 
  • High level of accuracy in managing documents, travel arrangements, event logistics, and office operations. 
  • Advanced proficiency in Microsoft Word and PowerPoint, with intermediate knowledge of Excel. 
  • Strong ability to anticipate issues and take initiative to find efficient solutions. 
  • Proven ability to anticipate the needs of senior leadership and proactively support them with calendar management, travel coordination, and other executive-level tasks. 
  • Demonstrates a friendly, approachable demeanor with the ability to build strong relationships with internal teams, vendors, and external partners. 
  • Maintains composure and focus in high-pressure situations, demonstrating a positive and adaptable attitude. 
  • Comfortable navigating shifting deadlines, schedules, and priorities, and adaptable to changing office and executive needs. 
  • Capable of handling sensitive information with discretion and professionalism, ensuring confidentiality in all communications and tasks. 
  • Exercises sound judgment in decision-making, especially when managing confidential or time-sensitive matters. 

  

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

  

EEO Statement  

Security Risk Advisors is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions at SRA are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, marital or family status, veteran status, medical condition, or any similar category protected under federal, state, or local laws.    

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative and Facilities Coordinator, Security Risk Advisors

At SRA, we're on a mission to elevate our game every day to protect our clients and their customers, and we're looking for an enthusiastic Administrative and Facilities Coordinator to join our dynamic team. This role is central to keeping our office running smoothly, as you'll provide invaluable administrative support to our senior leadership while also managing the day-to-day operations of our workspace. Think of yourself as the backbone of the office, coordinating everything from meetings and events to travel arrangements and calendar management for our executives. You'll be a pro at juggling logistics for large gatherings and ensuring that our workplace remains organized and welcoming. With a culture that emphasizes support and belonging, SRA prioritizes your professional growth and well-being, offering a competitive benefits package along with a vibrant work environment. You don’t need to fit every criteria perfectly; if you have a keen eye for detail, exceptional organization skills, and a passion for helping others, we want to hear from you. In this full-time position, you’ll thrive in a fast-paced atmosphere surrounded by supportive colleagues who share your dedication to our mission. So, if you’re ready to contribute to a workplace celebrated as a Best Place to Work by the Philadelphia Business Journal, check us out. We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Administrative and Facilities Coordinator Role at Security Risk Advisors
What are the key responsibilities of the Administrative and Facilities Coordinator at SRA?

The Administrative and Facilities Coordinator at SRA is primarily responsible for ensuring smooth daily operations within the office. This includes planning and executing office events, coordinating logistics for large meetings, handling travel arrangements for senior leaders, and maintaining an organized workspace. A key aspect is providing comprehensive administrative support, managing sensitive information with professionalism and discretion.

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What qualifications are required for the Administrative and Facilities Coordinator position at SRA?

For the Administrative and Facilities Coordinator role at SRA, candidates should ideally have at least one year of experience in a related field. Strong organizational skills, attention to detail, and proficiency in Microsoft Office, especially Word and PowerPoint, are essential. While a college degree is preferred, it isn’t mandatory. The focus is on finding someone who is proactive and can effectively support senior leadership.

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Is prior experience in office management necessary for the Administrative and Facilities Coordinator role at SRA?

While prior office management experience is beneficial, it's not a strict requirement for the Administrative and Facilities Coordinator position at SRA. The key is demonstrating excellent organization, attention to detail, and a willingness to learn and adapt. SRA values diverse backgrounds and encourages candidates who may not check every box to apply if they can showcase their strengths.

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What does a typical day look like for the Administrative and Facilities Coordinator at SRA?

A typical day for the Administrative and Facilities Coordinator at SRA involves a mix of administrative tasks and logistical coordination. You’ll start by managing calendars for senior leaders, organizing meetings, and coordinating supplies for office needs. You may also be involved in planning various events, ensuring everything runs smoothly from setup to follow-up. The role requires flexibility and adaptability to respond to the day’s demands.

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What qualities make someone successful as an Administrative and Facilities Coordinator at SRA?

Success as an Administrative and Facilities Coordinator at SRA comes from being proactive, detail-oriented, and possessing strong communication skills. Building relationships with team members, vendors, and senior leadership is crucial, as well as being able to maintain composure in high-pressure situations. Strong judgment and discretion when handling confidential information also play a significant role in achieving success in this position.

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Common Interview Questions for Administrative and Facilities Coordinator
How do you prioritize tasks as an Administrative and Facilities Coordinator?

When answering this question, emphasize your ability to assess urgency and importance effectively. Discuss methods you use to prioritize your workload, such as creating a daily task list or using task management software. Highlight your experience managing multiple projects simultaneously and your approach to flexibly adapting those priorities as new tasks arise.

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Can you describe your experience with event planning and coordination?

For this question, detail any past experiences with event planning, focusing on specific events you organized and the challenges you faced. Mention logistical details such as location, catering, and technology needs, and explain how you ensured everything ran smoothly. Show your passion for creating engaging experiences that contribute positively to the workplace.

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How do you handle confidential information?

To answer effectively, highlight your understanding of confidentiality and why it’s crucial in an administrative role. Share examples of how you've previously handled sensitive information, outlining steps you take to ensure that data remains secure. This shows your professionalism and ability to safeguard important materials at SRA.

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What software tools are you proficient in that are relevant to this role?

Discuss specific software tools you have experience with, especially any that are similar to those used at SRA. Mention Microsoft Office Suite and any project management or calendar applications like Asana or Outlook. Emphasizing your ability to learn new technologies is also valuable since SRA may use proprietary tools.

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How do you ensure effective communication while coordinating with team members and other departments?

Communication is key in any role. Explain your strategies for ensuring clarity and keeping everyone informed, such as regular check-ins, status updates, or using collaborative tools. Provide examples of successful communication practices from your previous positions, showing how they led to successful project outcomes.

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Describe a situation where you had to manage a high-pressure project.

To approach this question, use the STAR method (Situation, Task, Action, Result) to describe a specific high-pressure scenario. Outline what the project entailed, how you managed stress, kept others informed, and the final outcome. Highlighting your problem-solving skills while maintaining composure can impress interviewers.

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What strategies do you use for effective calendar management?

Discuss specific strategies that enable you to manage calendars efficiently, such as color-coding, blocking time for important tasks, and using scheduling tools. Share an example where effective calendar management helped avoid conflicts and ensure the smooth running of operations.

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How would you approach organizing and sorting files in the office?

When answering this, share your preferred methods for organization, such as categorizing documents by priority or department. Highlight any digital filing systems you've used or created, emphasizing your belief in maintaining an efficiently organized workspace. This showcases your attention to detail in alignment with SRA's office management.

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Can you share an example of a successful collaboration with senior leadership?

Provide a specific example of how you've collaborated with senior leaders in past roles. Outline the project scope, your role, and how you facilitated communication. Show how you understood their needs, anticipated issues, and supported them in achieving their goals.

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What motivates you to excel in an administrative role?

Reflect on your passion for supporting others and contributing to a positive organizational culture. Discuss how being in an administrative role aligns with your career ambitions and the satisfaction you get from keeping operations running smoothly. This personal insight can demonstrate genuine enthusiasm for the role at SRA.

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Full-time, on-site
DATE POSTED
January 11, 2025

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