Customer Experience Coordinator - Buffalo Grove, IL - job 2 of 2
Skills
- Strong verbal communication
- Organizational skills
- High emotional intelligence
- Multitasking abilities
- Proficiency in computer programs
Responsibilities
- Answer incoming calls and manage customer communications
- Ensure smooth check-in processes for customers
- Monitor and improve customer wait times
- Handle customer complaints with empathy and resolve issues quickly
- Initiate follow-up communications with customers post-visit
Education
- High school diploma or equivalent
- Relevant certifications in customer service or related field (preferred)
Benefits
- 401K with company match
- Health, Vision, and Dental Insurance
- Paid parental leave
- Unlimited Continuing Education opportunities
- Flexible work schedules
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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