Customer Experience Coordinator - Greenville, SC
Skills
- Verbal communication
- Emotional intelligence
- Multitasking
- Problem-solving
- Customer service orientation
Responsibilities
- Answer incoming calls and manage customer communications
- Ensure efficient workflow and reduce bottlenecks
- Engage with customers and enhance their hospital experience
- Handle customer complaints with empathy and speed
- Follow up with customers post-visit to ensure satisfaction
Education
- High school diploma or equivalent
- Experience in customer service
Benefits
- 401K with company match
- Health, Vision, and Dental Insurance
- Paid parental leave
- Unlimited Continuing Education opportunities
- Flexible work schedules
- Employee pet discount
Average salary estimate
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