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Job details

Customer Service Representative (German-speaking)

Via is seeking a passionate Customer Service Representative fluent in German to join their remote operations team and support on-demand services in Germany. This role involves ensuring customer satisfaction, managing inquiries, and providing support via phone and email.

Skills

  • Fluent in German and English
  • Excellent communication skills
  • Problem-solving skills
  • Ability to remain calm under pressure

Responsibilities

  • Provide telephone and email support for customers
  • Ensure smooth daily operation of services
  • Assist drivers and passengers with inquiries
  • Drive customer satisfaction by resolving issues

Education

  • No specific educational requirement stated

Benefits

  • 100% remote work
  • State-of-the-art hardware
  • 30 days of vacation per year
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$29120 / YEARLY (est.)
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$29120K
$29120K

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Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
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Equity
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Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
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Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$29,120/yr - $29,120/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 27, 2025

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