An Outbound Sales Agent at VikingCloud is responsible for making outbound calls to potential clients, delivering excellent customer service, achieving individual sales targets, and contributing to team performance. This role involves actively listening to clients' needs and providing tailored solutions, ensuring client satisfaction.

To excel as an Outbound Sales Agent at VikingCloud, candidates should have a minimum of one year of sales experience, strong communication skills, and a passion for technology. Proficiency in Microsoft Office Suite and excellent command of the English language are also essential.

VikingCloud offers a hybrid working environment, with employees working from home on Mondays and Fridays, while spending Tuesdays, Wednesdays, and Thursdays in the office in Dublin. This flexibility promotes a balance between collaborative teamwork and personal productivity.

As an Outbound Sales Agent at VikingCloud, you'll enjoy a variety of benefits, including career progression opportunities, employee wellness programs, pensions, performance bonuses, and regular staff social events. Additionally, you'll have free on-site parking and access to recreation facilities.

Critical skills for success as an Outbound Sales Agent at VikingCloud include active listening, effective communication, strong decision-making capabilities, and the ability to work well in a team-oriented environment. A positive attitude and attention to detail are also highly valued.

VikingCloud is committed to the professional development of its employees. Outbound Sales Agents have access to various career progression opportunities, including training programs, performance recognition initiatives, and mentorship from experienced team members.

A typical day for an Outbound Sales Agent at VikingCloud involves making outbound calls, actively engaging with prospects, and following up on leads. Agents also collaborate with their team, report on sales activities, and continuously work to achieve their individual sales targets.

When making outbound sales calls, it's essential to prepare thoroughly. Research the potential client, understand their business needs, and craft a personalized script. Engage the listener with open-ended questions, show enthusiasm, and actively listen to their responses. This approach will help establish rapport and trust.

Handling objections is part of the sales process. It’s important to remain calm and positive. Listen carefully, acknowledge their concerns, and provide well-thought-out responses that address their issues. Reiterate how VikingCloud's solutions can specifically meet their needs.

In previous roles, I closely monitored my pipeline and set trackable milestones. I utilized CRM tools to manage my leads effectively and followed up consistently. My goal was achieved through perseverance, strategic outreach, and adaptation based on client feedback.

I am motivated by results and the impact I make on clients. Achieving sales targets and receiving recognition for my work drives me to excel further. Additionally, being part of a team that collaborates to achieve overall company success is incredibly motivating.

Prioritization is key in sales. I typically start my day by reviewing my call list, evaluating leads based on urgency and potential impact. I use tools and timelines to organize my follow-ups and ensure I'm focusing on leads that are more likely to convert.

A positive attitude is crucial in sales, especially when faced with rejection. I remind myself of my successes and focus on learning from every encounter. Taking breaks, celebrating small wins, and staying connected with teammates help keep my spirits high.

Technology plays a vital role in my sales process. I leverage CRM tools for managing contacts and tracking progress. I also use communication tools for efficient outreach and analytics software to evaluate performance metrics, adjusting strategies based on thorough data analysis.

VikingCloud specializes in cloud-based security and compliance solutions designed for businesses worldwide. The Asgard Platform processes billions of security events, demonstrating the company's commitment to safeguarding businesses against cyber threats. Understanding the products allows me to communicate their value effectively to potential clients.

In one challenging situation, I encountered a prospect who was skeptical about our solutions. I took the time to understand their concerns and provided detailed case studies of client success stories. By addressing their reservations directly and showcasing real-world benefits, I was able to turn the situation around.

I want to work at VikingCloud because I admire the company’s commitment to innovation in cybersecurity. The opportunity to work with cutting-edge technology while being part of a dynamic team aligns perfectly with my career aspirations and values.