Sales Support Coordinator
Our client is an Australian company that specialises in the design and manufacture of premium matte black tapware; with an emphasis on modern design and clean lines.
As their business continues to grow, they are looking for a Sales Support Coordinator to work closely with their sales team and ensure smooth operations behind the scenes.
Job Responsibilities:
Sales & Administrative Support
- Provide daily administrative support to multiple sales reps.
- Assist with display product and display board requests, coordinating internal approvals.
- Track and follow up on orders, ensuring timely delivery.
- Manage competing priorities and keep the sales team organised.
Communication & Coordination
- Act as the primary link between the Sales Team & Customer Service Team to ensure seamless communication.
- Support CRM updates, proposal documents, meeting notes, and task follow-through.
- Follow up on client requests and ensure outstanding tasks are completed.
- Build strong professional relationships with internal departments.
Process & Task Management
- Take initiative in identifying process improvements to enhance efficiency.
- Maintain accurate records and ensure a high level of attention to detail in all tasks.
- Use tools such as Gmail, Google Sheets, CRMs, and task management systems to keep workflows streamlined.
- Proven experience in a sales support or executive assistant role
- Exceptional attention to detail and a high level of accuracy
- Confident communicator with strong English skills (spoken and written)
- Ability to think on their feet, take initiative, and solve problems independently
- Super organised, proactive, and thrives in a fast-paced environment
- Confident using tools like Gmail, Google Sheets, CRMs, and task management systems
- A team player who takes ownership and builds positive working relationships
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Full-time job
- HMO
- Annual leave
- Christmas Bonus equivalent to 1 month's wage (pro-rata)
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