Job details

Compliance Rules Consultant

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Monitoring, investigating, and validating the compliance status of clients and where necessary to agree and execute corrective measures
Managing internal and external (when needed) relations within the context of compliance enforcement and non-compliance assessments and processes escalating where appropriate to the RCS Management as required
General client compliance with the Visa Rules covering:
- Assessment of the severity of the non-compliance
- Case management until resolution is achieved
- Imposing non-compliance assessments, if required
- Implementation of remediation plans and/or waivers in conjunction with RCS Development staff members
- Communication with clients, internal stakeholders, and rule business owners
Management of multiple compliance actions with business function owners at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functions
Provide clients and staff with accurate interpretation and analysis of the Visa Rules in response to inquiries and / or questions related to compliance activities and ensure understanding and compliance with the Visa Rules
Develop and maintain good relationships with regional offices to ensure RCS team initiatives and best practice are effectively introduced
Assist in defining the annual strategy and objectives and plans to support the regions in accordance with strategy as directed by Senior Director, RCS
Responsibility and accountability for the execution of the RCS procedures, as developed and updated over time as the function progresses
Must manage independently to priorities liaising with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximised

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Strong interpersonal skills and proven abilities in negotiating and influencing customers and staff, including strong written and verbal communications skills
Payments knowledge
Experience with dealing with complex client investigations
Excellent writing and verbal skills to convey complex topics in “Plain English”
Strong analytical aptitude and demonstrated track record of working with data to develop business-oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions
Good project management skills to co-ordinate divergent interests, commensurate with managing a multi-faceted compliance program at an international level
Experience gathering business requirements and translating needs into successful deliverables.
Excellent research and analytical skills
Ability to effectively work under pressure and adhering to tight deadlines
Ability to set priorities and manage expectations, and work both as part of a team and independently

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Compliance Rules Consultant, Visa

As a Compliance Rules Consultant at Visa, based in the vibrant city of Warsaw, Poland, you'll find yourself at the heart of an industry-transforming organization. Your role will primarily involve monitoring, investigating, and validating the compliance status of our clients, ensuring that they adhere to Visa's comprehensive rules and regulations. This isn't just about enforcing rules; it's about building relationships, as you'll manage both internal and external relations concerning compliance enforcement and assessments. Each day, you'll leverage your strong interpersonal skills to communicate with clients, provide valuable interpretations of Visa Rules, and guide them through complex compliance inquiries. You will have the autonomy to prioritize multiple compliance actions, manage case resolutions, and design effective remediation plans in collaboration with our knowledgeable RCS Development team. Your analytical aptitude will shine as you use data to develop insightful business solutions while maintaining strong project management practices to juggle various international compliance programs. At Visa, we foster a culture of innovation and inclusivity, and your contributions will be key to uplifting individuals and businesses around the globe. This hybrid role offers the flexibility to work from home and the office, ensuring a work-life balance that suits you best. If you're passionate about payments and compliance, and eager to make a meaningful impact, the Compliance Rules Consultant position at Visa is waiting for you.

Frequently Asked Questions (FAQs) for Compliance Rules Consultant Role at Visa

What are the key responsibilities of the Compliance Rules Consultant at Visa?

As a Compliance Rules Consultant at Visa, your key responsibilities include monitoring and validating client compliance with Visa's rules, managing case investigations, and implementing corrective actions. You'll also liaise with internal teams and external stakeholders, ensuring effective communication and execution of compliance enforcement actions.