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Manager, Intellectual Property/Anti-Counterfeit Compliance - job 2 of 2

Position Summary...The Intellectual Property and Anti-Counterfeit team under Ecommerce Item Compliance is responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business mitigating risks around Intellectual Property.The position will report into the Senior Manager, Intellectual Property & Anti-Counterfeit and will partner with the Legal, Marketplaces, Customer Support, Omni Merchandising Corporate Affairs, Technology, other Ecommerce Item Compliance and Product teams.The ideal candidate will be highly customer focused. The position requires a hands-on, entrepreneurial style, to become personally involved to whatever degree necessary to manage functional responsibility and key relationships. We are looking for a cross-functional team player who drives hard, operates with a sense of urgency, can handle controversy, and makes decisions firmly and objectively.This position must also cultivate an environment where the candidate respects and adheres to company standards of integrity and ethics while developing and leveraging internal and external partnerships and networks to maximize the achievement of business goals.What you’ll do…• Collaborate closely with cross-functional teams including legal, compliance, and product management to address complex IP issues and develop effective solutions and ensure accuracy of documentation.• Oversee all aspects of tooling solutions, managing the tooling roadmap and working closely with our Product and Engineering teams to implement fixes.• Analyze existing practices related to IP management and propose improvements to enhance efficiency and compliance.• Conduct regular reviews and updates of processes to reflect changes in regulations, company policies, and industry best practices.• Develop and implement strategies to enhance the effectiveness of IP protection measures, including proactive monitoring and continuous improvement of detection methodologies.• Serve as a subject matter expert on the IP Compliance program, offering insights and recommendations to senior management and stakeholders.• Prepare detailed reports and documentation on investigation findings, trends, and outcomes for senior management and stakeholders.What you’ll bring…• Bachelor’s degree in [relevant field, e.g., Law, Business Administration, Intellectual Property] or equivalent practical experience.• Proven experience (3+ years) in IP infringement investigations, Trust & Safety, Content Moderation, preferably within an ecommerce marketplace or technology-driven environment.• Excellent analytical and problem-solving skills, with a keen attention to detail.• Strong understanding of intellectual property laws and regulations, with the ability to interpret and apply them in a marketplace setting.• Experience in performing risk analysis and making data-driven decisions to mitigate IP-related risks.• Ability to communicate effectively across various levels of the organization and with external stakeholders.• Proficiency in document management and collaboration tools (e.g., Microsoft Office Suite, SharePoint, OneTrust).• Excellent analytical skills and attention to detail, with the ability to manage multiple investigations simultaneously under tight deadlines.• Proficiency in using IP detection tools and platforms, with experience in monitoring and auditing these tools for accuracy and efficiency.• Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights (Advanced EXCEL, Google Sheets, etc.)• Experience working with JIRA, SalesForce, ServiceNow or other similar project management software.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & PerksBeyond competitive pay, you can receive incentive awards for your performance, including stock and bonuses. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎Sunnyvale, California US-11349:The annual salary range for this position is $104,000.00-$202,000.00‎Bentonville, Arkansas US-10735:The annual salary range for this position is $80,000.00-$155,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in compliance, ethics, legal, project management, or related area OR 4 years’ experience in compliance, ethics, legal, project management, or related area.2 years’ experience using intermediate functionality of Microsoft Office.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master's degree in Business, Human Resources, or related field, Project Management Certification, Supervisory experiencePrimary Location...2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
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What You Should Know About Manager, Intellectual Property/Anti-Counterfeit Compliance, Walmart

Are you ready to make an impactful contribution as a Manager of Intellectual Property/Anti-Counterfeit Compliance at Walmart located in Bentonville, AR? In this exciting role, you'll be part of the Ecommerce Item Compliance team, where your expertise will help ensure safe and trustworthy transactions within our marketplace. You’ll collaborate with a diverse group of cross-functional teams, including Legal and Technology, addressing complex IP issues and shaping effective solutions to enhance compliance. This is an entrepreneurial opportunity where your hands-on approach and customer focus will shine. The ideal candidate can navigate high-pressure situations with firm and objective decision-making, all while fostering an ethical workplace. Your expertise will also aid in monitoring and improving our IP protection measures and providing valuable insights to senior management. If you've got a keen understanding of IP laws, excellent analytical skills, and experience in the ecommerce realm, this role could be your calling! The benefits are competitive, with opportunities for performance-based bonuses and a wealth of wellness programs, ensuring you thrive both professionally and personally at Walmart.

Frequently Asked Questions (FAQs) for Manager, Intellectual Property/Anti-Counterfeit Compliance Role at Walmart
What are the responsibilities of a Manager, Intellectual Property/Anti-Counterfeit Compliance at Walmart?

The Manager, Intellectual Property/Anti-Counterfeit Compliance at Walmart is responsible for overseeing the enforcement and development of policies related to IP within our ecommerce marketplace. Key duties include collaborating with cross-functional teams to address IP issues, managing tooling solutions in collaboration with Product teams, and continuously reviewing processes to improve compliance and efficiency.

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What qualifications do you need to apply for the Manager, Intellectual Property/Anti-Counterfeit Compliance position at Walmart?

To qualify for the Manager, Intellectual Property/Anti-Counterfeit Compliance role at Walmart, candidates should have a Bachelor’s degree in a relevant field, such as Law or Business Administration, alongside 3+ years of experience in IP infringement investigations or similar roles. Strong analytical skills and proficiency in tools like Microsoft Office are also needed.

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How does Walmart ensure Intellectual Property compliance in their marketplace?

Walmart ensures Intellectual Property compliance by employing a dedicated team as part of their Ecommerce Item Compliance department. This team conducts IP investigations, performs risk analysis, and develops IP protection strategies while collaborating closely with legal, product, and technology teams to tackle complex compliance matters.

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What skills are necessary for success as a Manager, Intellectual Property/Anti-Counterfeit Compliance at Walmart?

Success in the Manager, Intellectual Property/Anti-Counterfeit Compliance position at Walmart requires strong analytical and problem-solving skills, a deep understanding of intellectual property laws, and the ability to work harmoniously with diverse internal teams. Effective communication and proficiency in IP detection tools are also crucial.

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What kind of career development opportunities does Walmart offer for the Manager, Intellectual Property/Anti-Counterfeit Compliance role?

Walmart offers robust career development opportunities, including access to various training programs, performance-based bonuses, and the chance to participate in the Walmart Live Better U education benefits program, helping employees progress in their careers while improving their skills.

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Common Interview Questions for Manager, Intellectual Property/Anti-Counterfeit Compliance
Can you describe your experience with IP compliance and how it relates to this role?

In answering this question, highlight specific examples from your past experiences in IP compliance roles, emphasizing your achievements in managing IP-related investigations, developing compliance strategies, and collaborating with legal teams to uphold company standards.

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What strategies do you use to manage cross-functional teams in addressing IP issues?

Discuss your ability to communicate clearly across teams and create collaborative frameworks through regular meetings and updates, ensuring all stakeholders are aligned on objectives and timelines regarding IP compliance initiatives.

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How do you stay up-to-date on changes in IP laws and regulations?

Elaborate on your methods for staying informed, such as subscribing to industry publications, participating in webinars, and engaging with professional networks. This shows commitment to continuous learning in this dynamic field.

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Describe a complex IP issue you resolved in a previous position.

Share a specific instance, detailing the problem, your analytical approach, the steps you took to resolve it, and the outcome. Focus on your decision-making process and how you collaborated with different teams.

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How would you approach risk analysis in an ecommerce context?

Explain your method of conducting risk assessments, utilizing data-driven analysis to identify potential IP infringements, and proposing proactive measures to mitigate those risks effectively.

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What tools and technologies are you comfortable using for IP detection?

Mention your proficiency with IP detection tools and platforms, along with experience in data management software like Excel. Share any certifications or trainings that underscore your skills in this area.

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Can you explain how you monitor the effectiveness of IP protection measures?

Describe your approach to establishing metrics for evaluating the effectiveness of IP protection strategies, such as the frequency and nature of infringement cases managed, and how you adjust strategies based on performance.

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How would you handle a situation where a product was found to infringe on IP rights?

Discuss your step-by-step approach, including collaborating with legal teams, assessing the impact, communicating with affected parties, and implementing corrective actions to prevent future occurrences.

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What do you consider to be the most significant trends in IP compliance and anti-counterfeit measures?

Talk about current trends such as advances in technology for IP protection, increasing regulatory measures, and the global nature of ecommerce impacting enforcement, and how they influence your approach to IP compliance.

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Why do you want to join Walmart as a Manager, Intellectual Property/Anti-Counterfeit Compliance?

Express your enthusiasm for Walmart’s commitment to integrity and trust, and how your skills and values align with the company’s mission. Share your desire to be a part of a team that impacts millions positively through compliance efforts.

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