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Director, Data Center Operations - job 8 of 21

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The Director of Data Center Operations is responsible for overseeing the efficient and reliable operation of data center facilities. This role involves strategic planning with internal and external partners, optimization, and management of the physical space within the data center, team leadership, and ensuring the highest levels of uptime, performance, and security for the data center infrastructure. The ideal candidate will have extensive experience in data center management, strong leadership skills, and a deep understanding of industry best practices. This role involves leading a team of data center technicians coordinating operational rack and stack and maintenance activities and is responsible for oversight of mainframe and Tape systems.

Essential Functions

Team Leadership:

Lead and mentor a team of data center planners, managers, and technicians, providing strategic guidance and support.
Foster a culture of continuous improvement, innovation, and operational excellence.
Develop and implement professional development programs and succession planning for the team.

Operational Management:

Oversee and direct the day-to-day operations of the data center, ensuring high availability, performance, and alignment with organizational goals.
Establish and manage preventive and corrective maintenance programs.
Set and monitor key performance indicators (KPIs) for data center operations and implement strategic improvements.

Strategic Planning:

Develop and implement long-term strategies for optimizing the use of white space within the data center.
Create and maintain comprehensive white space plans, including rack elevations, floor layouts, and cable management.
Collaborate with facilities, network, and operations teams to ensure alignment with the organization's strategic goals.

Capacity and Resource Management:

Monitor, analyze, and forecast data center capacity, including space, power, and cooling.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Director, Data Center Operations, Visa

At our Highlands Ranch location, we are on the lookout for a dynamic Director of Data Center Operations to lead our team in achieving exceptional operational standards. In this pivotal role, you will oversee the efficient and reliable functioning of our data center facilities, spearheading strategic planning initiatives alongside both internal and external partners. Your key responsibilities will include optimizing the physical space within the data center, ensuring top-notch uptime, performance, and security for all infrastructure components. With an extensive background in data center management and proven leadership skills, you'll mentor a dedicated team of data center planners, managers, and technicians. Your role also includes monitoring contemporary industry best practices to foster a culture of continuous improvement across our operations. This position requires active involvement in the day-to-day management of the data center, directing maintenance programs, setting KPIs, and implementing strategic enhancements. You'll also play a crucial role in resource management—forecasting and analyzing capacity including space, power, and cooling—while collaborating with facilities, network, and operations teams to support our overarching goals. Join us, and become an integral part of a company that values innovation, operational excellence, and a culture of teamwork, all while maintaining a sharp focus on the future growth of our data center capabilities.

Frequently Asked Questions (FAQs) for Director, Data Center Operations Role at Visa

What are the key responsibilities of the Director of Data Center Operations at our Highlands Ranch facility?

The Director of Data Center Operations at our Highlands Ranch facility is responsible for overseeing the daily operations of the data center, ensuring high availability and optimal performance. Key responsibilities include team leadership, operational management, strategic planning, and resource management to align with the company's goals.