Senior Manager, Implementation
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Senior Manager, Implementation Configurations oversees and develops Implementation & Validation Analysts, ensuring efficient configuration for customer product implementations and change requests. This role consults with stakeholders to deliver complex solutions and supports team members by sharing best practices aligned with strategic and quality objectives.
Key Responsibilities:
Team Leadership:
Guide the configuration team through consultative project onboarding and requirement gathering.
Manage onboarding for new team members and facilitate cross-training.
Ensure timely project onboarding with adequate team support.
Conduct product knowledge review sessions and participate in solution demos.
Report monthly on project status and team resourcing.
Standardize processes and support strategies to maintain excellence in configuration.
Subject Matter Expertise:
Serve as a technical SME for assigned product lines.
Collaborate with Product Teams on solution enhancements.
Develop workflows, technical documentation, and collaborate on project challenges.
Lead technical meetings to gain consensus on solution delivery.
Communicate with leadership and stakeholders, adhering to process guidelines.
Support internal process development to maintain operational efficiency and financial goals.
Audit and Post-Production Support:
Participate in audits and assess product impacts.
Partner with Implementation Consultants on post-transition monitoring.
Manage root cause analysis processes for continuous improvement.
Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working, but candidate must reside in the Columbus, OH area and be willing to come into the office from time to time for key meetings and face time.
We are unable to provide sponsorship now or in the future for this position.
Minimum Job Qualifications
Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.
Education/Experience:
Degree or relevant healthcare experience.
9+ years in healthcare with platform expertise.
1+ year in supervisory or management roles.
Critical Skills:
9+ years in strategic partner collaboration.
Extensive knowledge of patient journey variables.
5+ years in business needs evaluation and solution creation.
Strong collaborative and customer-focused skills.
Technical Skills:
Excellent communication and presentation skills.
Ability to simplify complex technical requirements.
Technical knowledge of products and integration experience.
Project management and JIRA proficiency.
Detail-oriented with strong analytical and problem-solving skills.
This position supports client-facing strategies and demands exceptional interpersonal, organizational, and time management skills. We seek a proactive, high-energy leader who strives for excellence and results.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$85,500 - $142,500McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Average salary estimate
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At McKesson, we're deeply committed to making healthcare better for everyone, and we are excited to welcome a Senior Manager, Implementation to our Columbus, OH team! In this impactful role, you’ll lead a dedicated group of Implementation & Validation Analysts, driving the efficient configuration of product implementations and managing change requests to meet our customers' needs. You'll consult with various stakeholders to deliver innovative solutions and support your team by sharing industry best practices that align with our strategic goals. Your leadership will shine as you facilitate project onboarding and ensure the team is equipped with the right resources and training; you’ll conduct product knowledge sessions and play a role in solution demonstrations. We believe in fostering a collaborative environment, so expect to become a vital subject matter expert for your product lines and work hand-in-hand with Product Teams to enhance our solutions. Your ability to communicate effectively with both the team and management is crucial, and you’ll participate in audits and post-production support to drive continuous improvement. While this position primarily allows for remote work, we value face-to-face interactions, so you'll need to be based in the Columbus area. If you're a proactive, high-energy leader who thrives on collaboration and aims for excellence, come join us at McKesson and help shape the future of healthcare!
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Together with our customers and partners, we are creating a sustainable future for health care. And working to improve patient care in every setting — one product, one partner, one patient at a time.
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