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Director, Risk Business Partner, Issuing Solutions - job 37 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

The Director, Risk Business Partner for Issuing Solutions at Visa in San Francisco is a dynamic and pivotal role within our Product and Payment Services Risk (PPSR) organization. Here, your expertise will help shape the risk management capability and enhance the risk profile for our Issuing Solutions team, which includes innovative partners like Pismo. You will work closely with various product teams, elevating our risk management practices at the first line of defense. As a leader, you’ll guide a dedicated team, embedding them within business units to proactively identify and assess potential risks while reinforcing controls across diverse teams. Your ability to aggregate and clearly communicate key risks to Visa’s Senior Management is crucial, as is your talent for providing constructive challenges to first line functions. This will position you as a trusted collaborator who empowers executive decisions surrounding risk mitigation. Your role will also involve nurturing cross-functional partnerships, educating teams on lifecycle risk management practices, and reinforcing a robust risk management culture. By developing a risk-aware environment, you will foster a network of Risk Champions to champion best practices. Additionally, your strategic oversight will ensure compliance with essential risk programs and promote effective change initiatives. This position isn't just about risk; it's about driving resilient operations and continuous improvement. Join us in safeguarding Visa’s integrity as we navigate the complexities of the payments landscape together. The hybrid nature of this role adds flexibility, with in-office days tailored to the needs of both the business and our talented team members.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of the Director, Risk Business Partner for Issuing Solutions at Visa?

The Director, Risk Business Partner for Issuing Solutions at Visa is integral to managing and improving the risk management capabilities associated with Issuing Solutions. This includes identifying and assessing risks, communicating effectively with senior management, and collaborating across departments to reinforce control measures. The role also involves leading a team, educating staff on lifecycle risk management practices, and ensuring compliance with key risk programs.

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What qualifications are required for the Director, Risk Business Partner for Issuing Solutions at Visa?

Candidates for the Director, Risk Business Partner for Issuing Solutions role at Visa should possess a strong understanding of the payments industry, proven experience in risk management, and the ability to engage with various stakeholders. A background in finance, business, or a related field, coupled with leadership experience, is optimal for this role.

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How does the Director, Risk Business Partner for Issuing Solutions at Visa collaborate with other teams?

The Director, Risk Business Partner for Issuing Solutions at Visa collaborates extensively with cross-functional teams including Client Services, Finance, and Technology. By embedding their team within business units, they ensure effective risk identification and control measures are upheld, cultivating a culture of strong risk management throughout the organization.

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What kind of impact does the Director, Risk Business Partner for Issuing Solutions at Visa have on the company?

The Director, Risk Business Partner for Issuing Solutions at Visa significantly influences the company's risk strategy and operational effectiveness. By identifying key risks and ensuring proper mitigation strategies, this role safeguards Visa’s interests and fosters a resilient environment that aligns with Visa’s strategic objectives.

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What is the work environment like for the Director, Risk Business Partner for Issuing Solutions at Visa?

The work environment for the Director, Risk Business Partner for Issuing Solutions at Visa is hybrid, allowing for both in-office collaboration and remote flexibility. This approach facilitates dynamic teamwork and communication while accommodating the diverse needs of the workforce, enhancing productivity and innovation.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you explain a time when you identified a significant risk in a previous role as a risk manager?

When answering this question, focus on your analytical skills and critical thinking. Use the STAR method (Situation, Task, Action, Result) to clearly outline the scenario you faced, the steps you took to identify the risk, and the positive outcome of your intervention.

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How do you prioritize risks in a fast-paced environment like Visa?

Describe your approach to risk assessment and categorization. Highlight your method for evaluating risks based on their potential impact and likelihood, and how you ensure that vulnerabilities are addressed swiftly while aligning with strategic business goals.

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What strategies do you use to develop a risk management culture within your team?

Discuss the importance of education and communication in building a risk management culture. Explain how you would implement training sessions, promote risk champions, and encourage open dialogue about risk factors, ensuring everyone contributes to a proactive risk environment.

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How would you handle resistance from team members when implementing new risk management practices?

Emphasize your interpersonal skills and approach to change management. Talk about the importance of understanding concerns, providing clear communication about the benefits of the changes, and fostering a collaborative environment where team members feel valued.

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Can you share an experience where you had to communicate complex risk information to senior management?

Focus on your communication skills. Describe how you simplified complex data into actionable insights, ensuring senior management understood the implications of risks and your proposed solutions while allowing for informed decision-making.

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What key risk programs have you been involved with in your previous roles?

Summarize your experience with specific risk programs relevant to Visa, such as RCSA or NBIA. Discuss your role in these initiatives and the measurable outcomes achieved, positioning yourself as a knowledgeable contributor to risk management practices.

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How do you stay updated on the latest trends and regulations in risk management?

Describe your commitment to professional development through industry webinars, certifications, and networking. Explain how you use these resources to adapt to changes in risk management best practices and regulatory requirements.

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What metrics do you consider essential in evaluating the effectiveness of risk management strategies?

Explain how you assess risk management success through key performance indicators (KPIs) like incident frequency, risk reduction ratios, and compliance rates. This shows your analytical mindset and ability to leverage data for continuous improvement.

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Describe a time you led a change initiative related to risk management.

Use the STAR method to illustrate your leadership in change initiatives. Highlight your strategic thinking in developing the initiative, mobilizing the team, and achieving a successful implementation while addressing any challenges.

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How would you ensure compliance with Visa’s Risk Management Frameworks?

Discuss your thorough understanding of compliance and risk management frameworks. Outline your process for integrating these frameworks into everyday operations, including regular training and audits to reinforce compliance among team members.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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