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Director, Risk Business Partner, Issuing Solutions - job 4 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$155000 / YEARLY (est.)
min
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$130000K
$180000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

As the Director of Risk Business Partner for Issuing Solutions at Visa, located in the vibrant city of San Francisco, you'll take the lead in optimizing the risk management capabilities across our innovative payment products. This dynamic role is all about working hand-in-hand with product teams to ensure that we identify, assess, and mitigate risks effectively. You will oversee a small but mighty team, embedding them deep within various business units to foster a culture of proactive risk management. Your strategic insight will enable you to communicate key risk factors to Visa’s Senior Management, who will rely on your expertise for making informed decisions that drive our Issuing Solutions' objectives forward. Your collaborative spirit will shine as you partner with cross-functional teams including Client Services, Finance, and Legal, ensuring we maintain rigorous compliance with Visa’s Risk Management Frameworks. By leveraging your extensive knowledge and experience in the payments industry, you'll help fortify our controls and processes. This role is more than just a title; it’s an opportunity to be a change agent, enhancing our risk landscape while influencing how we operate on a global scale. If you’re passionate about fostering a culture of risk awareness and management within a leading fintech organization, we want to hear from you.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the primary responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner at Visa is primarily responsible for improving risk management capabilities within the Issuing Solutions business. This includes identifying and assessing risks, overseeing compliance with key risk programs, and collaborating with various teams to ensure effective mitigation strategies are in place. This role also requires effective communication of risk profiles to senior management and driving risk culture across the organization.

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What qualifications are needed for the Director, Risk Business Partner position at Visa?

Candidates for the Director, Risk Business Partner position at Visa should possess a strategic understanding of the payments industry, along with demonstrated experience in risk assessment and management. Strong leadership skills are crucial, as well as the ability to work collaboratively with diverse teams. A background in compliance and a familiarity with Visa’s Risk Management Frameworks will also be beneficial.

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How does the Director, Risk Business Partner at Visa contribute to risk mitigation?

The Director, Risk Business Partner at Visa plays a crucial role in risk mitigation by leading a team focused on identifying and assessing risks associated with Issuing Solutions. They partner with business units to develop effective oversight and implement risk controls, helping to reduce exposure to risks while ensuring alignment with Visa's appetite for risk.

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What does success look like for the Director, Risk Business Partner role at Visa?

Success for the Director, Risk Business Partner at Visa means effectively embedding a culture of risk management within the organization and ensuring that risks are proactively identified and managed. It involves engaging with cross-functional teams to streamline risk communication, developing partnerships across the business, and influencing key stakeholders for risk decisions that align with the company’s strategic objectives.

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What skills are essential for the Director, Risk Business Partner at Visa?

Essential skills for the Director, Risk Business Partner at Visa include strong analytical skills for risk assessment, excellent communication capabilities for reporting to senior management, and collaborative leadership qualities to engage with diverse teams effectively. Additionally, strategic thinking and industry knowledge are vital for making informed risk-related decisions.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management in the payments industry?

In your response, highlight specific experiences you have that relate to risk management within the payments industry. Detail any metrics or improvements you achieved while mitigating risks. Evidence of collaboration with cross-functional teams or engaging with regulatory requirements can amplify your credibility in this area.

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How do you prioritize risks when presented with multiple potential issues?

Utilize a structured approach to prioritize risks based on their potential impact and likelihood. Discuss any frameworks you've implemented in the past, and emphasize your strategic thinking and analytical skills that aid in evaluating risks effectively. This is where your experience in aligning risks with business objectives can shine.

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What role does communication play in effective risk management?

Communication is crucial in risk management as it ensures all stakeholders are informed about potential risks and mitigation strategies. Discuss how you’ve effectively communicated risk assessments to senior management as well as how you facilitated discussions to engage teams in identifying and managing risks collaboratively.

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How do you stay updated on trends and changes in the risk landscape?

In your answer, discuss the resources you utilize to stay updated, such as industry publications, webinars, and networking events. Highlight your proactive approach to learning about risk management innovations and how you apply those insights to your strategies in your role.

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Can you share an example of a challenging risk situation you managed?

Provide a detailed account of a specific risk challenge you faced, the steps you took to assess and address it, and the resulting outcomes. Emphasizing your problem-solving skills and ability to think strategically will help showcase your effectiveness in risk management.

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What do you think is the biggest risk currently facing the payments industry?

Discuss prevalent trends or challenges within the payments industry that could pose risks, such as fraud or regulatory changes. Demonstrate your understanding of how those risks can impact organizations like Visa and propose ways in which effective risk management strategies could be implemented.

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How do you develop a risk management culture within an organization?

Explain your approach to fostering a risk management culture, which may include training and awareness programs, creating risk champions within teams, and ensuring open communication about risks. Providing examples of successful initiatives you've led will help underscore your ability to effect change in this area.

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What methods do you use to assess the effectiveness of risk mitigation measures?

Detail any specific metrics or tools you employ to evaluate risk mitigation effectiveness. Discuss ongoing monitoring practices and how you incorporate feedback to continuously improve risk management strategies, ensuring they remain relevant and effective.

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How do you handle disagreements with senior management regarding risk-related decisions?

Convey your ability to navigate difficult conversations with senior management by emphasizing diplomacy and data-driven arguments. Illustrating your capability to present critical information clearly, while also listening to different perspectives, can showcase your interpersonal skills in risk management.

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What is your approach to partnering with other departments on risk initiatives?

Describe your collaborative style and how you've previously engaged other departments in risk management initiatives. Stress the importance of teamwork, shared objectives, and clear communication to ensure that risk strategies are effectively integrated across functions.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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