Lead Software Engineer - job 32 of 44

As a Lead Software Engineer at MAP in Foster City, you will engage in various responsibilities such as building expertise on the 24/7 systems that support our merchants, resolving issues within set SLAs, and collaborating with development and product teams to improve processes. Additionally, you will create next-generation monitoring tools, automate production support activities, and contribute to capacity planning and disaster management initiatives.

To qualify for the Lead Software Engineer position at MAP, candidates should possess a Bachelor's degree in Computer Science or Engineering, with a Master’s degree being a plus. Required skills include hands-on experience in Unix/Linux environments, familiarity with system internals, and expert knowledge in using tools like LoadRunner and JMeter. Proficiency in programming languages such as Java and Python is also essential.

A Lead Software Engineer at MAP should have strong coding knowledge in programming languages like Java and Python, along with experience in scripting languages. This skill set is crucial for developing monitoring tools, optimizing application performance, and ensuring the successful delivery of software solutions.

In your role as a Lead Software Engineer at MAP, you'll utilize various tools and technologies, including performance monitoring solutions like AppDynamics and Dynatrace, as well as performance testing tools such as LoadRunner and JMeter. Familiarity with containerized microservices architecture and monitoring tools like Splunk, Keynote, and Grafana is also beneficial.

Yes, experience in a fast-paced, 24/7 environment is very important for the Lead Software Engineer role at MAP. Candidates should demonstrate the ability to thrive under pressure, manage multiple priorities effectively, and adapt to a dynamic work atmosphere. On-call responsibilities further emphasize the need for such experience.

As a Lead Software Engineer, it's critical to demonstrate proficiency in Unix/Linux environments. Be ready to discuss specific projects where you utilized these operating systems, emphasizing your understanding of internal processes, file systems, and networking protocols. Providing examples of how you troubleshot issues on these platforms will also showcase your hands-on abilities.

In your answer, detail your experience with performance optimization strategies. Discuss the tools you've used, such as LoadRunner or JMeter, and the techniques you've implemented to identify and resolve performance bottlenecks. Highlight the importance of creating performance baselines and how you adapt your strategies based on application demands.

Share your experiences working with product, development, and support teams on a specific project. Emphasize the communication strategies you used, your role in fostering collaboration, and how those partnerships contributed to a successful outcome. This showcases your teamwork and leadership skills.

Discuss the automation tools and frameworks you have experience with, explaining the processes you've automated. Highlight the benefits realized through automation, such as increased efficiency and reduced downtime. If applicable, provide examples of specific tasks you have automated successfully.

Explain your methodology for troubleshooting performance issues. Mention the tools you use (like AppDynamics or Dynatrace) and your approach to identifying, triaging, and remedying incidents. Stress the importance of maintaining communication with stakeholders during such events.

Outline your understanding of disaster recovery methodologies and any hands-on experience you have had. Detail specific components you have contributed to in past projects, such as creating recovery documents or establishing recovery time objectives (RTOs) and recovery point objectives (RPOs).

Be prepared to share a specific project where you applied agile methodologies. Discuss the frameworks you used, such as Scrum or Kanban, and how you adapted processes to improve team delivery and productivity. Highlight your role in facilitating meetings and driving team collaboration.

Share your diverse experience with APM tools like AppDynamics, Dynatrace, or OPNET. Explain how you've utilized these tools to monitor application performance and optimize outputs by interpreting data and responding to performance metrics.

Discuss your commitment to continuous learning through professional development opportunities such as conferences, webinars, and online courses. Explain how you incorporate new technologies or methodologies into your work and the value they have added to your projects.

Express your genuine interest in the position and connect your skills and experiences to the expectations of the Lead Software Engineer role at MAP. Mention your enthusiasm for working with payment processing systems and your desire to contribute to a team that values innovation and collaboration.