Manager, Business Planning & TA Operations

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Talent Acquisition Business Planning and Operations team is responsible for setting standards, developing foundational processes, and driving operational performance across the People Team. The Business Planning and Operations Manager role will support the execution of initiatives that drive engagement, efficiency and impact. The ideal candidate will possess a unique mix of operational excellence, analytical rigor, natural curiosity with strong program management and communication skills. This individual contributor role.

Essential Functions:

Support the Business Planning and Operations team with wide-ranging initiatives including:

• Process creation and improvement to ensure the team delivers on our priorities
• Coordinate Business and Objective and Key Results (OKR) reviews
• Manage and oversee our Talent Acquisition budget
• Facilitate financial planning and headcount management activities with Finance, Workforce Planning and People Business Partners
• Identify, manage and facilitate collaboration opportunities (Team calendar, In the Know Sessions, Community of Practices)
• Create and collaborate on presentations for the team and leadership
• Lead our Talent Acquisition strategic communication efforts over various business platforms
• Support special projects from inception to execution with clear communication, outcomes, and responsibilities
• Research best practices and support team members in the research, design and

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5-8 years professional experience, management consulting, Talent Acquisition or business operations experience, a plus
• A team player and collaborator, who works well with a diverse group of individuals in a dynamic and matrixed environment (ex. Levels ranging from junior to executive)
• Excellent analytical and problem-solving skills with experience researching and making recommendations for programs based on best practices, data and analytics 
• Project or program management experience with demonstrated ability to multi-task, collaborate with different stakeholders, manage competing priorities, and remain detail-oriented 
• Keen eye for details, process improvement and operational efficiency
• Self-starting, roll-up your sleeves, results oriented individual who is flexible and able to navigate a dynamic, fast-paced and at time ambiguous environment
• Strong interpersonal skills to build credibility as a peer with partners
• Ability to distill complex information into a compelling narrative, in a variety of formats (ex. presentations, talking points, executive summaries, etc.)
• Strong communication abilities, both oral and written, including strong story-boarding abilities through PowerPoint
• Advanced level of Excel, Word, Outlook and PowerPoint required
• Exceptional personal accountability, high ethical standards with the business maturity to deal appropriately with sensitive and confidential information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,900 to 162,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.